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Old 07-18-2009, 01:55 PM   #1
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How to increase revenue, free tip from a pro!

I'm still pretty new here but I thought I would offer up some free advice for the benefit of everyone here at GFY...

My first entry into the adult space is a review site and I've had a chance now to check out over 500 sites and there's a recurring theme I've noticed across the vast majority of sites and that's long page load times.

Page load times directly affect your revenue, far more than you probably expect... I currently work for one of the largest dating sites in the world and we've noticed that even 100ms increase in page load times will drastically affect conversions...

I'm not talking a matter of seconds, I'm talking a matter of 100ms. This is further verified by Amazon who did some A/B testing (as well as Google). Let's take a look at the results:

500ms = 20% loss = USD$ 2.967 Billion loss
100ms = 4% loss = USD$ 593,400,000
1ms = 0.04% loss = USD$ 5,934,000

That's a lot of cash... while the additional servers / co location facilities / CDN is going to cost you extra cash every month, it could make quite a difference in your revenue. It's well worth the time spent to calculate how much you could be gaining and looking into how you can better optimize your server performance for the sites you're currently running.

Those VPSs I see people running are going to kill you in the long run and there are always some relatively inexpensive ways to increase your site performance. Here's a few recommendations:

- Use memcached or another memory caching system
- Look into xcache or similar systems that precompile scripting languages for faster delivery
- Abandon Apache in lieu of some faster more optimized systems like Nginx running fast cgi PHP
- Have someone _very_ skilled in database performance tweak your indexing and memory allocations, look at normalizing data, and generally restructure for performance
- If you're a smaller site, look at adding just one more box specifically if you're combining your web server and database server on the same box
- PRE-gzip / minify your css and js files every deployment (configure your server appropriately)
- If you're a larger network, do you host at only one data center? Do you use a CDN?
- Check the I/O of your drives, does it ever peak?

There's a few to get you started... start tweaking now and get better conversion rates, longer customer retention, and of course... $$$profit$$$

Why did I post this? Because I'm sending you guys traffic and I'd love for everyone to convert a little better :D If you're a larger network and your devs don't have the experience to make this happen then give me a shout. I can work directly with your developers to help decrease your page load times (for a consulting fee of course). My specific area of expertise is PHP and MySQL.

Good luck!
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Old 07-18-2009, 01:58 PM   #2
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Nice essay. Thanks for writing.
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Old 07-18-2009, 02:31 PM   #3
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I know that personally I will not wait for a page longer than a few seconds loading, unless I really really needed to get in.
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Old 07-18-2009, 02:46 PM   #4
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You should blog and get rich ;)
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Old 07-18-2009, 02:49 PM   #5
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nice tip man, thanks for sharing
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Old 07-18-2009, 02:53 PM   #6
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good read
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Old 07-18-2009, 03:01 PM   #7
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Nice reading..

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Old 07-18-2009, 03:03 PM   #8
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thanks for sharing
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Old 07-18-2009, 03:10 PM   #9
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Actually.. this IS a nice post.
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Old 07-18-2009, 03:12 PM   #10
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good info thanks
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Old 07-18-2009, 03:14 PM   #11
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Very useful tip to consider while making websites. Thanks!
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Old 07-18-2009, 03:50 PM   #12
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great info
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Old 07-18-2009, 03:55 PM   #13
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Useful well written information on GFY?

You are messing with the balance of nature BestXXXPorn!

Thanks for the post
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Old 07-18-2009, 04:00 PM   #14
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Glad you guys like it! I'll definitely be posting more similar posts in the future :D
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Old 07-18-2009, 04:03 PM   #15
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I think we're safe with 10 gigbit servers and 600 plus machines powering our sites

All in-house
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Old 07-18-2009, 04:09 PM   #16
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Pretty much says it all..
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Old 07-18-2009, 04:16 PM   #17
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I think we're safe with 10 gigbit servers and 600 plus machines powering our sites

All in-house
damn that's a lot of grunt right there
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Old 07-18-2009, 04:36 PM   #18
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Bump for this excellent post!!!!
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Old 07-19-2009, 09:36 AM   #19
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Bump for the Sunday crew...
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Old 07-19-2009, 10:00 AM   #20
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Wow man thanks a lot for sharing! I never would have dreamed 100ms made such a difference.

Thanks again!
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Old 07-19-2009, 10:01 AM   #21
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Good stuff here for sure, moloi`eheme
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Old 07-19-2009, 10:04 AM   #22
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Yep, surfers are always in a hurry, don't forget that!
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Old 07-19-2009, 10:08 AM   #23
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I think we're safe with 10 gigbit servers and 600 plus machines powering our sites

All in-house
That's really sweet, but doesn't help you anything if your bandwidth providers have shitty (or overloaded) interconnect agreements

It's like taking a Ferrari engine and put it into a Fiat then take the Fiat engine and put it into the Ferrari, and expect the Ferrari to outrun the Fiat
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Old 07-19-2009, 10:12 AM   #24
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Good post. I didn't know that.

Learned something today at GFY. Who'd a thunk it?
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Old 07-19-2009, 10:14 AM   #25
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Good post and very true.
Tweaking servers and databases can work miracles and save money (or make more).
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Old 07-19-2009, 10:16 AM   #26
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someone should tell that to myspace as facebook is fast becoming the main social network
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Old 07-19-2009, 10:17 AM   #27
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One of my sites which gets hit by Googlebot 100,000+ times a day is currently chugging along off a 384/8000kbps DSL link (in AUSTRALIA!) while I fix a fault with the USA server. International hops + overloaded link = slllooowww. It's not ideal, but it's better than being 100% down
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Old 07-19-2009, 10:20 AM   #28
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someone should tell that to myspace as facebook is fast becoming the main social network
Facebook flew by MySpace a while back :P

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Old 07-19-2009, 10:28 AM   #29
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Very good indeed
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Old 07-19-2009, 10:46 AM   #30
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Great post. I totally agree with this as I will dump a site if it does not load. Who joins a paysite if they can't get the tour to load?
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Old 07-19-2009, 10:54 AM   #31
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Thank you for sharing info
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Old 07-19-2009, 11:11 AM   #32
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This serious business thread could use a bump here and there.
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Old 07-20-2009, 03:11 AM   #33
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If your site has mainly static content and you're looking for a bit of a performance boost to tide you over until the next hardware upgrade/software rewrite, consider Varnish ( http://varnish.projects.linpro.no/ ). It's far more lightweight and efficient than something like Squid configured in reverse proxy mode. Just remember that Varnish won't work very well (or at all) if you don't send an Expires: header, or you set cookies.
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Old 07-20-2009, 03:18 AM   #34
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100ms increase in page load times will drastically affect conversions
sounds like bullshit

1/100 of a second won't make any difference

i only close a site if it's not loading for like 10 seconds
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Old 07-20-2009, 03:19 AM   #35
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Great post. I totally agree with this as I will dump a site if it does not load. Who joins a paysite if they can't get the tour to load?
good point, but no one would even notice anything less than a few seconds
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Old 07-20-2009, 03:30 AM   #36
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Great tips .. Thanks for sharing
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Old 07-20-2009, 06:10 AM   #37
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sounds like bullshit

1/100 of a second won't make any difference

i only close a site if it's not loading for like 10 seconds
That's a pretty ignorant statement considering it's been backed up by my own company's findings and Google and Amazon and a variety of other large businesses... do some searches yourself.
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Old 07-20-2009, 06:39 AM   #38
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Good post indeed. There's always room for optimization. (increasing revenue without having to increase traffic is never frowned upon)
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Old 07-20-2009, 06:47 AM   #39
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That's a pretty ignorant statement considering it's been backed up by my own company's findings and Google and Amazon and a variety of other large businesses... do some searches yourself.
Use your head. Who cares if a site loads 1/100 second slower? You can't even notice it.

You could get 10000X better results just by tweaking the design.
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Old 07-20-2009, 09:27 AM   #40
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Very technical, but good info! Thanks for the post!
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Old 07-20-2009, 12:45 PM   #41
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Bump for the afternoon crowd...
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Old 07-20-2009, 12:52 PM   #42
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That's really sweet, but doesn't help you anything if your bandwidth providers have shitty (or overloaded) interconnect agreements

It's like taking a Ferrari engine and put it into a Fiat then take the Fiat engine and put it into the Ferrari, and expect the Ferrari to outrun the Fiat
I'm not a techy guy but we have some big sites that need the best.

I cant go into details but...

Lets just say we have it
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Old 07-20-2009, 12:55 PM   #43
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Use your head. Who cares if a site loads 1/100 second slower? You can't even notice it.

You could get 10000X better results just by tweaking the design.
Ummm that is what data is all about. Lets say 50% of the people will wait 2 seconds for a total load. 50% won't so 2.01 seconds has different data. He is not saying you are saving 20% of sales this is a fractional increase but if you have 10k a day coming in the front door and you convert 1/500. You only need to save .01 to make about $200/month. More then pays for the extra server.
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Old 07-21-2009, 09:30 AM   #44
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One last bump ;)
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Old 07-21-2009, 09:48 AM   #45
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500ms = 20% loss

That's like saying you'll lose half your traffic after 1 1/2 seconds, not true.
Count 1 1/2 seconds its nothing. You're out by a factor of about 5 at a guess.
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