How long should a hosting company take to install a script for you ? - GoFuckYourself.com

Techno Viking · 03-18-2010, 08:54 PM

A support ticket is sent asking for a script installed let us say for example Os Commerce or WP nothing too complicated.

What is a "acceptable" time frame for this to be completed?

Fully managed server and support are included for this scenario.

Let me hear your input.

fatfoo · 03-18-2010, 08:56 PM

1 or 2 days, I would say.

Linguist · 03-18-2010, 08:58 PM

If you're with Mojohost, probably within an hour or two

Barefootsies · 03-18-2010, 08:58 PM

Most would have this done in a few hours.

I would say, "max." should be 24 hours.

Techno Viking · 03-18-2010, 09:02 PM

Quote:

Originally Posted by Barefootsies

Most would have this done in a few hours.

I would say, "max." should be 24 hours.

Maybe I will ask them when the estimate is. Thanks for input

J. Falcon · 03-18-2010, 09:04 PM

Let's see what Baddog has to say.

Techno Viking · 03-18-2010, 09:05 PM

Quote:

Originally Posted by Linguist

If you're with Mojohost, probably within an hour or two

National Net as well would have most likely have it done in same time frame or less I bet

Techno Viking · 03-18-2010, 09:06 PM

Quote:

Originally Posted by J. Falcon

Let's see what Baddog has to say.

He has good support , I used him in the past for a test project and on a virtual account his support was very fast.

J. Falcon · 03-18-2010, 09:08 PM

Quote:

Originally Posted by Techno Viking

He has good support , I used him in the past for a test project and on a virtual account his support was very fast.

I'm sure he is, that's why I'd like to hear from him on this.

heymatty · 03-18-2010, 09:13 PM

Within the hour. Or at worst a reply to the ticket saying when the install can be done if its in depth etc.

Nat net are almost always well within the hour.

Domain Diva · 03-18-2010, 09:29 PM

If i was requesting someone to do something such as that..i would be hoping for a 48 hr turnaround.

selena · 03-18-2010, 09:33 PM

Quote:

Originally Posted by CyberClaire

If i was requesting someone to do something such as that..i would be hoping for a 48 hr turnaround.

Hoping for 48 hours?

Unless the entire datacenter was on fire, under attack, or had all the servers simultaneously die, I'd be feeling pretty bitchy if it wasn't done in under 2. Or at the very least, the ticket acknowledged with a time frame for completion.

I am a happy Mojohost customer though, so my wait is never long.

free seo · 03-18-2010, 09:34 PM

Quote:

Originally Posted by fatfoo

1 or 2 days, I would say.

let me guess, you host at webair?

WiredGuy · 03-18-2010, 09:35 PM

By next business day at the latest.
WG

Domain Diva · 03-18-2010, 09:37 PM

Quote:

Originally Posted by selena

Hoping for 48 hours?

Unless the entire datacenter was on fire, under attack, or had all the servers simultaneously die, I'd be feeling pretty bitchy if it wasn't done in under 2. Or at the very least, the ticket acknowledged with a time frame for completion.

I am a happy Mojohost customer though, so my wait is never long.

Im not just talking hosting requests..if I ask anyone to do something i dont expect them to drop everything for me....I wait what i think is a reasonable time... of course i would like it done yesterday like everyone else ....patience is a virtue

woj · 03-18-2010, 09:49 PM

I always thought that installing of scripts by the host was done as a favor for vip clients... it's actually standard practice with most hosts now a days?

CyberHustler · 03-18-2010, 09:53 PM

I install my own scripts...

Sosa · 03-18-2010, 09:53 PM

Mojohost is usually on it for me within a few hours and done that day.

sandman! · 03-18-2010, 09:55 PM

24 hours or less i would say.

bloggerz · 03-18-2010, 09:57 PM

12 hrs max

epitome · 03-18-2010, 10:28 PM

50% of the time Naked Hosting will have a script install done for me within a half hour to an hour. The other 50% of the time it's under 3 hours, but stretching it out to three hours has only happened once or twice and it was a more complex script.

Reflected always gets script installs done for me in under an hour; many times a half hour.

I'd be happy with a routine script install within 24 hours unless I elevated the ticket and asked for priority.

CYF · 03-18-2010, 10:32 PM

Quote:

Originally Posted by woj

I always thought that installing of scripts by the host was done as a favor for vip clients... it's actually standard practice with most hosts now a days?

managed hosting vs unmanaged hosting.

Managed hosting == the host does everything for you, setup, scripts, whatever.
unmanaged hosting == they plug it in, make sure it has network access, and then you're on your own.

I come from a unix admin and security background so I always go with unmanaged hosting. I've noticed that almost all of the hosts on gfy are in the managed category.

baddog · 03-18-2010, 11:26 PM

Quote:

Originally Posted by J. Falcon

Let's see what Baddog has to say.

Not sure how long the actual install takes, but unless something really weird is going on, the install itself would start within minutes of receipt.

aniloscash · 03-18-2010, 11:48 PM

24 hours or end of the following business day which ever is longer. really no excuse for anything else in my opinion.

dgraves · 03-18-2010, 11:55 PM

mojo is super fast with shit like that. we just switch to mojo and they kick ass!

martinsc · 03-18-2010, 11:57 PM

I wouldn't want to wait any longer than 2-3 hours

epitome · 03-19-2010, 12:07 AM

Quote:

Originally Posted by woj

I always thought that installing of scripts by the host was done as a favor for vip clients... it's actually standard practice with most hosts now a days?

Managed dedicated and they happily do script installs. In fact, they will do just about anything. The other day I had my host install MaxMind geo IP and block China by htaccess. It was getting out of hand because I was getting linked from Chinese forums (amazing how much traffic they can send) and at certain times during the day up to 15% of my traffic was Chinese and I did not want my trade partners to blacklist me. I told my host that I needed it because if I didn't get it under control I wouldn't have trades and wouldn't have a business. They understood and got it done -- it was Naked Hosting.

With Reflected, we have no control panels. I email support to do EVERYTHING, including setting up email addresses. There isn't a single thing I do myself.

Even on virtual accounts, support will usually install a script, but it will cost you. The average I've seen is $25 a pop.

d-null · 03-19-2010, 12:17 AM

damn the internet has gone to shit

naughtylaura · 03-19-2010, 02:01 PM

National net just added a domain and set up wordpress for me in 4 mins...

famous · 03-19-2010, 02:29 PM

its easy install it yourself :P by the time you put in a ticket most the time you can be done

Brad Mitchell · 03-19-2010, 06:44 PM

Hi everyone!

Brad

18teens · 03-19-2010, 07:01 PM

AmeriNOC gets started on anything I ask within a matter of minutes.

Rochard · 03-19-2010, 09:25 PM

I host with National Net, and if it takes them more than twenty minutes I'm really surprised. Late at night when I'm working on blogs I'll put in a tick with Nat Net asking them to install a domain and create a DB for WP, and bam - it's all done plus they've installed the most recent version of WP without me asking.

National Net rocks.

Paul Markham · 03-20-2010, 02:01 AM

We're on Phatservers so the response is usually within an hour or two. 24 hours a day.

Mutt · 03-20-2010, 08:23 AM

i've never asked a hosting company to do script installations for me - is this mostly just Wordpress and scripts that are very commonplace or should I be expecting my hosting company to install almost any kind of script for me?

Argos88 · 03-20-2010, 11:42 AM

1 hour...

count of monte cristo · 03-20-2010, 11:52 AM

if you are a host that cares, then quickly

hosts that care:
cavecreek.com
nakedhosting.com
gotwebhost.com
way3.com
mojohost.com

maybe a few others, but unless it slipped through the cracks, sounds shoddy

Domain Broker · 03-20-2010, 11:56 AM

Are you too retarded to install a script yourself?

ArsewithClass · 03-20-2010, 11:58 AM

Quote:

Originally Posted by Linguist

If you're with Mojohost, probably within an hour or two

This is the similar situation with adulthosting

I emailed support this morning concerning, scripts, databases & mysql set up & within 5 mins I was informed it had all been set up for us & the db path.

Farang · 03-20-2010, 12:10 PM

Quote:

Originally Posted by Domain Broker

Are you too retarded to install a script yourself?

My thoughts exactly. In my 6 years online I have never asked a host to install a script for me.

selena · 03-20-2010, 12:19 PM

Quote:

Originally Posted by Domain Broker

Are you too retarded to install a script yourself?

No.

However, I do have to send in a ticket for them to set up the databases as I don't have a control panel to let me do that. The Mojohost techs just do it all at once.

Edit: I should say that they have done it all at once with stuff like WordPress, etc. I can't speak of other stuff. However, I do know that they are very helpful to help troubleshoot issues, whether they installed it or not.

Buncha · 03-20-2010, 05:19 PM

For something simple like Wordpress, I'd expect it done within 2-3 hours at most. If it wasn't done in 24 hours, I'd be upset (unless there were special circumstances).

Phatservers and Naked Hosting have always gotten any requests done within an hour. Even in the middle of the night.

VicD · 03-20-2010, 05:51 PM

Nationalnet installs it for me straight away or i do it myself

Cyber Fucker · 03-20-2010, 06:06 PM

I install all scripts myself ...but I would say 24 hours max.

btw. if you are looking for a reliable hosting -> webair.com. They can do it for you right away.

 

$5 submissions · 03-20-2010, 06:07 PM

Phatservers gets the job done quickly

d-null · 03-21-2010, 12:24 AM

Quote:

Originally Posted by Domain Broker

Are you too retarded to install a script yourself?

it is sad that these people probably consider themselves webmasters, whatever happened to the pioneering ways of the internet, the deep knowledge of what you are working with, now seems like people want everything to be pushbutton and no knowledge or innovation required

Pornwolf · 03-21-2010, 03:08 AM

Depending of the complexity of the script Webair usually does it for me instantly.

If it's a highly and unusual script that requires some experience with specific platforms to know how to make it run, well, Webair has techs that specialize in different things and they usually get started on those within a day or two.

TurboAngel · 03-21-2010, 03:13 AM

Quote:

Originally Posted by naughtylaura

National net just added a domain and set up wordpress for me in 4 mins...

Nice!

03-18-2010, 08:54 PM	#1
Techno Viking Registered User Join Date: Nov 2007 Posts: 11	How long should a hosting company take to install a script for you ? A support ticket is sent asking for a script installed let us say for example Os Commerce or WP nothing too complicated. What is a "acceptable" time frame for this to be completed? Fully managed server and support are included for this scenario. Let me hear your input.

03-18-2010, 08:56 PM	#2
fatfoo ICQ:649699063 Industry Role: Join Date: Mar 2003 Posts: 27,763	1 or 2 days, I would say. __________________ Send me an email: [email protected]

03-18-2010, 08:58 PM	#3
Linguist Confirmed User Join Date: Apr 2004 Location: Toronto, ON Posts: 1,706	If you're with Mojohost, probably within an hour or two __________________ 315-310

03-18-2010, 08:58 PM	#4
Barefootsies Choice is an Illusion Industry Role: Join Date: Feb 2005 Location: Land of Obama Posts: 42,635	Most would have this done in a few hours. I would say, "max." should be 24 hours. __________________ Should You Email Your Members? Link1 \| Link2 \| Link3 Enough Said. "Would you rather live like a king for a year or like a prince forever?"

03-18-2010, 09:04 PM	#6
J. Falcon www.AdultCopywriters.com Industry Role: Join Date: May 2006 Posts: 31,609	Let's see what Baddog has to say. __________________ Adult Copywriters SEO Content for Porn Sites sales at adultcopywriters dot com

03-18-2010, 09:13 PM	#10
heymatty Confirmed User Join Date: Oct 2001 Location: Scottsdale :) Posts: 2,188	Within the hour. Or at worst a reply to the ticket saying when the install can be done if its in depth etc. Nat net are almost always well within the hour. __________________ Cashlantis ~ Black Book Cash

03-18-2010, 09:29 PM	#11
Domain Diva Too lazy to set a custom title Industry Role: Join Date: Oct 2007 Location: UK/USA/Canada ICQ : 494318698 Email:[email protected] Posts: 10,180	If i was requesting someone to do something such as that..i would be hoping for a 48 hr turnaround. __________________ Cams-Tube-Dating Domains Available At Trade Prices ! Domains For Sale ICQ:494318698

03-18-2010, 09:35 PM	#14
WiredGuy Pounding Googlebot Industry Role: Join Date: Aug 2002 Location: Canada Posts: 34,469	By next business day at the latest. WG __________________ I play with Google.

03-18-2010, 09:49 PM	#16
woj <&(©¿©)&> Industry Role: Join Date: Jul 2002 Location: Chicago Posts: 47,882	I always thought that installing of scripts by the host was done as a favor for vip clients... it's actually standard practice with most hosts now a days? __________________ Custom Software Development, email: woj#at#wojfun#.#com to discuss details or skype: wojl2000 or gchat: wojfun or telegram: wojl2000 Affiliate program tools: Hosted Galleries Manager Banner Manager Video Manager Wordpress Affiliate Plugin Pic/Movie of the Day Fansign Generator Zip Manager

03-18-2010, 09:53 PM	#17
CyberHustler Masterbaiter Industry Role: Join Date: Feb 2006 Posts: 26,033	I install my own scripts...

03-18-2010, 09:53 PM	#18
Sosa In Tushy Land Join Date: Oct 2002 Location: Nebraska Posts: 40,149	Mojohost is usually on it for me within a few hours and done that day.

03-18-2010, 09:55 PM	#19
sandman! Icq: 14420613 Industry Role: Join Date: Mar 2001 Location: chicago Posts: 15,432	24 hours or less i would say. __________________ Need WebHosting ? Email me for some great deals [email protected]

03-18-2010, 09:57 PM	#20
bloggerz Too lazy to set a custom title Industry Role: Join Date: Dec 2006 Posts: 16,256	12 hrs max __________________ I SELL ADULT BACKLINKS! Email: eroticweb>gmail SKYPE: gfybloggerz $$$$$ MAKE HUGE MONEY IN CAMS - CLICK HERE $$$$$

03-18-2010, 10:28 PM	#21
epitome So Fucking Lame Industry Role: Join Date: Jun 2009 Location: St. Petersburg, FL Posts: 12,156	50% of the time Naked Hosting will have a script install done for me within a half hour to an hour. The other 50% of the time it's under 3 hours, but stretching it out to three hours has only happened once or twice and it was a more complex script. Reflected always gets script installs done for me in under an hour; many times a half hour. I'd be happy with a routine script install within 24 hours unless I elevated the ticket and asked for priority.

03-18-2010, 11:48 PM	#24
aniloscash Confirmed User Join Date: Oct 2008 Posts: 1,161	24 hours or end of the following business day which ever is longer. really no excuse for anything else in my opinion. __________________ Got Milf Traffic Contact Me ICQ 473236446 j (at)anilos (dot)com http://www.aniloscash.com

03-18-2010, 11:55 PM	#25
dgraves Confirmed User Industry Role: Join Date: Nov 2005 Location: Scottsdale Posts: 2,283	mojo is super fast with shit like that. we just switch to mojo and they kick ass! __________________ Gloryhole Swallow \| Cumpsters \| Spy Tug \| Cum Clinic \| Chica's Place

03-18-2010, 11:57 PM	#26
martinsc Too lazy to set a custom title Industry Role: Join Date: Jun 2005 Location: 127.0.0.1 Posts: 27,047	I wouldn't want to wait any longer than 2-3 hours __________________ Make Money

03-19-2010, 12:17 AM	#28
d-null . . . Industry Role: Join Date: Apr 2007 Location: NY Posts: 13,724	damn the internet has gone to shit

03-19-2010, 02:01 PM	#29
naughtylaura Naughty Laura Industry Role: Join Date: Jan 2007 Posts: 1,198	National net just added a domain and set up wordpress for me in 4 mins... __________________ Custom Butt Plugs & Kink items!

03-19-2010, 02:29 PM	#30
famous Confirmed User Join Date: May 2002 Posts: 674	its easy install it yourself :P by the time you put in a ticket most the time you can be done

03-19-2010, 06:44 PM	#31
Brad Mitchell Confirmed User Industry Role: Join Date: Nov 2001 Location: Southfield, MI Posts: 9,812	Hi everyone! Brad

03-19-2010, 07:01 PM	#32
18teens Confirmed User Industry Role: Join Date: Dec 2002 Posts: 1,605	AmeriNOC gets started on anything I ask within a matter of minutes.

03-19-2010, 09:25 PM	#33
Rochard Jägermeister Test Pilot Industry Role: Join Date: Dec 2001 Location: NORCAL Posts: 73,681	I host with National Net, and if it takes them more than twenty minutes I'm really surprised. Late at night when I'm working on blogs I'll put in a tick with Nat Net asking them to install a domain and create a DB for WP, and bam - it's all done plus they've installed the most recent version of WP without me asking. National Net rocks. __________________ “The choice is no longer between right or left. The choice is between normal and crazy.” - Sarah Huckabee Sanders YNOT MAIL \| THE BEST ADULT MAILING SOLUTION

03-20-2010, 02:01 AM	#34
Paul Markham Too old to care Industry Role: Join Date: Jun 2001 Location: On the sofa, watching TV or doing my jigsaws. Posts: 52,943	We're on Phatservers so the response is usually within an hour or two. 24 hours a day. __________________ Blowout deal. 880 videos, 2,400 image sets, plus many RAW videos. $500. PM me for a deal. Skype Paulmarkham70

03-20-2010, 08:23 AM	#35
Mutt Too lazy to set a custom title Industry Role: Join Date: Sep 2002 Posts: 34,431	i've never asked a hosting company to do script installations for me - is this mostly just Wordpress and scripts that are very commonplace or should I be expecting my hosting company to install almost any kind of script for me? __________________ I moved my sites to Vacares Hosting. I've saved money, my hair is thicker, lost some weight too! Thanks Sly!

03-20-2010, 11:42 AM	#36
Argos88 So Fucking Banned Industry Role: Join Date: Sep 2009 Posts: 1,732	1 hour...

03-20-2010, 11:52 AM	#37
count of monte cristo Confirmed User Industry Role: Join Date: Sep 2004 Location: monte cristo Posts: 473	if you are a host that cares, then quickly hosts that care: cavecreek.com nakedhosting.com gotwebhost.com way3.com mojohost.com maybe a few others, but unless it slipped through the cracks, sounds shoddy __________________ premier payment sending company

03-20-2010, 11:56 AM	#38
Domain Broker So Fucking Banned Industry Role: Join Date: Oct 2004 Posts: 2,427	Are you too retarded to install a script yourself?

03-20-2010, 05:19 PM	#42
Buncha Confirmed User Join Date: Feb 2005 Posts: 214	For something simple like Wordpress, I'd expect it done within 2-3 hours at most. If it wasn't done in 24 hours, I'd be upset (unless there were special circumstances). Phatservers and Naked Hosting have always gotten any requests done within an hour. Even in the middle of the night.

03-20-2010, 05:51 PM	#43
VicD ICQ: 304-611-162 Join Date: Feb 2005 Location: Masterdam Posts: 13,245	Nationalnet installs it for me straight away or i do it myself

03-20-2010, 06:06 PM	#44
Cyber Fucker Hmm Industry Role: Join Date: Sep 2005 Location: On an endless road around the world for rock and roll. Posts: 12,642	I install all scripts myself ...but I would say 24 hours max. btw. if you are looking for a reliable hosting -> webair.com. They can do it for you right away.   __________________ Last edited by Cyber Fucker; 03-20-2010 at 06:12 PM..

03-20-2010, 06:07 PM	#45
$5 submissions I help you SUCCEED Industry Role: Join Date: Nov 2003 Location: The Pearl of the Orient Seas Posts: 32,195	Phatservers gets the job done quickly __________________ Need a NON-ADULT income stream? We build your YOUTUBE CHANNEL for only $20 per video! For Hire: $3/hour or $400 per month Marketing Specialist Virtual Assistants

03-21-2010, 03:08 AM	#47
Pornwolf Drunk and Unruly Join Date: Jan 2002 Location: Hollywood Posts: 22,712	Depending of the complexity of the script Webair usually does it for me instantly. If it's a highly and unusual script that requires some experience with specific platforms to know how to make it run, well, Webair has techs that specialize in different things and they usually get started on those within a day or two. __________________ I've trusted my sites to them for over a decade... Webair, bitches.