New York Senator Charles Schumer writes open letter to Steve Jobs

[Juicy D. Links]

Oy Veyyyyyyyyyy we got bigger issues in NY than the Senator worrying about Iphones



http://www.boygeniusreport.com/2010/...jobs/#comments

July 15, 2010
Dear Mr. Jobs,
I write to express concern regarding the reception problem with the Apple iPhone 4. While I commend Apple?s innovative approach to mobile technology and appreciate its service to millions of iPhone users nationwide, I believe it is incumbent upon Apple to address this flaw in a transparent manner. According to Consumer Reports? review, released Monday on its website, the iPhone 4?s signal-strength problem is a hardwire glitch triggered by gripping the device in a particular manner. This finding, according to Consumer Reports, ?call[s] into question? Apple?s recent claim that the problem is ?largely an optical illusion caused by faulty software.? Consumer Reports declined to recommend the iPhone 4 because of this hardware design flaw.
Given the discrepancy between Consumer Reports? explanation of the reception problem and the explanation provided by Apple in its July 2 letter to customers, I am concerned that the nearly two million purchasers of the iPhone 4 may not have complete information about the quality of the product they have purchased. The burden for consumers caused by this glitch, combined with the confusion over its cause and how it will be fixed, has the potential to undermine the many benefits of this innovative device. To address this concern, I ask that Apple provide iPhone 4 customers with a clearly written explanation of the cause of the reception problem and make a public commitment to remedy it free-of-charge. The solutions offered to date by Apple for dealing with the so-called ?death grip? malfunction-such as holding the device differently, or buying a cover for it-seem to be insufficient. These proposed solutions would unfairly place the burden on consumers for resolving a problem they were not aware of when they purchased their phones.
I also encourage Apple to keep its promise to provide free software updates so that bars displayed accurately reflect signal strength; I further urge Apple to issue a written explanation of the formula it uses to calculate bar strength, so that consumers can once again trust the product that they have invested in.
I look forward to Apple?s swift action on this matter, and once again laud Apple for its innovative efforts and service to millions of Americans.
Sincerely,
Charles E. Schumer

[MaDalton]

jesus, what an idiot...

[~Ray]

as the world turns

[cherrylula]

man, politicians are fucking retards!!!!!

[Relentless]

Schumer was the key politician pushing forward the change in regulations a few years ago that now allows people to 'keep their cell phone number' even if they change carriers. The phone companies and lobbyists hate him because he broke up their ability to keep customers who wanted to hang onto their phone number. It's an easy non-issue for him to get some PR with because they weren't going to fund his campaign for reelection anyway...

[fatfoo]

Consumers need to know about the malfunctions of a product.

[DateDoc]

Hopefully he is up for re-election and loses.

[Tom_PM]

Welp, I'd typed up a nice reply here and then GFY had another crashing spell and ate it. So here goes again.

I wouldnt be too quick to judge Schumer, he's far far more often on the right side of things for consumers. He's a Democrat.

This is a way to get it on record with a formal letter.

And what is up with Apple anyway? They deny an obvious problem on release day, they say it's software, they blame their customers saying not to hold it that way, and now they want you to BUY a $30 case to contain it and solve the problem! Come on.

Making it formal in a letter is what a consumer advocate should be doing on your behalf.

[jackknoff]

Our tax dollars at work, having solved all other social issues... facepalm


Spanx!
Jack

[96ukssob]

Originally Posted by jackknoff

Our tax dollars at work, having solved all other social issues... facepalm


Spanx!
Jack

for real

[bronco67]

Apple will never admit they made a mistake. They're arrogant enough to tell people to buy a $30 rubber case(which any iPhone owner should have anyway), or use duct tape, or hold the phone like its a hot potato. This is why I hate Steve Jobs and Apple and everything they fucking stand for. A bunch of fags.

[sextoyking]

Originally Posted by PR_Tom

Welp, I'd typed up a nice reply here and then GFY had another crashing spell and ate it. So here goes again.

I wouldnt be too quick to judge Schumer, he's far far more often on the right side of things for consumers. He's a Democrat.

This is a way to get it on record with a formal letter.

And what is up with Apple anyway? They deny an obvious problem on release day, they say it's software, they blame their customers saying not to hold it that way, and now they want you to BUY a $30 case to contain it and solve the problem! Come on.

Making it formal in a letter is what a consumer advocate should be doing on your behalf.

Well said Tom

[alias]

Cool, a mobile porn supporter.

[TampaToker]

Originally Posted by bronco67

Apple will never admit they made a mistake. They're arrogant enough to tell people to buy a $30 rubber case(which any iPhone owner should have anyway), or use duct tape, or hold the phone like its a hot potato. This is why I hate Steve Jobs and Apple and everything they fucking stand for. A bunch of fags.

Thats why i bought my Droid X today. Apple will never see another cent from me

[Sly]

I'm not typically a fan of 'ol Chuck, but he is right. Apple fucked up, Apple needs to fix it. Somebody may as well call them out.

Not to mention... that letter was most likely written by an aide and only took three minutes of time. LOL. That's a very basic letter.

[Juicy D. Links]

Originally Posted by Sly

I'm not typically a fan of 'ol Chuck, but he is right. Apple fucked up, Apple needs to fix it. Somebody may as well call them out.

Not to mention... that letter was most likely written by an aide and only took three minutes of time. LOL. That's a very basic letter.

I am gonna use it as a "Form Letter" now loll

[bronco67]

Originally Posted by TampaToker

Thats why i bought my Droid X today. Apple will never see another cent from me

How is it? I'm thinking of getting rid of my original Droid(the brick) for the X. My wife has the Incredible, and I was jealous for a while, but the X looks pretty nice.

[Why]

dont go droidX, go EVO if your switching from the brick.

[baddog]

Originally Posted by PR_Tom

Welp, I'd typed up a nice reply here and then GFY had another crashing spell and ate it. So here goes again.

I wouldnt be too quick to judge Schumer, he's far far more often on the right side of things for consumers. He's a Democrat.

This is a way to get it on record with a formal letter.

And what is up with Apple anyway? They deny an obvious problem on release day, they say it's software, they blame their customers saying not to hold it that way, and now they want you to BUY a $30 case to contain it and solve the problem! Come on.

Making it formal in a letter is what a consumer advocate should be doing on your behalf.

While I may not normally agree with you, I must this time.

[IllTestYourGirls]

Im glad he is focusing on major issues.