Can someone help me understand something PLEASE? - Page 2 - GoFuckYourself.com

Semi-Retired-Dave · 07-27-2010, 01:24 PM

Quote:

Originally Posted by Ethersync

Maybe they do not want to work with you?

Or maybe it's the Negativity from people in this business why we don't have more business going around.

Ethersync · 07-27-2010, 01:25 PM

Quote:

Originally Posted by michael.kickass

I totally agree with the fact that there are a lot of big companies out there with the worst customer support ever and I don't mean in this biz alone.

True, but only amateurs contact customer support about business deals. I doubt that is what is he is doing.

Ethersync · 07-27-2010, 01:27 PM

Quote:

Originally Posted by CyberAge-Dave

Or maybe it's the Negativity from people in this business why we don't have more business going around.

Maybe you are right, but in my experience if you are chasing a deal and not getting a reply they either did not get the message, your deal is a very low priority for them or they simply do not want to work with you.

Semi-Retired-Dave · 07-27-2010, 01:39 PM

Quote:

Originally Posted by Ethersync

Maybe you are right, but in my experience if you are chasing a deal and not getting a reply they either did not get the message, your deal is a very low priority for them or they simply do not want to work with you.

Sad part is I'm trying to give the Deal to them. How can they not want to work with someone if they don't even know what I'm offering?

Loch · 07-27-2010, 01:40 PM

Quote:

Originally Posted by Ethersync

Maybe you are right, but in my experience if you are chasing a deal and not getting a reply they either did not get the message, your deal is a very low priority for them or they simply do not want to work with you.

None of those reasons make them professional business people.
There are people in this business that run 3-7 different businesses and you "by not answering" may be passing something great up you never had the chance to talk about.

Not answering emails is just plain unprofessional

Semi-Retired-Dave · 07-27-2010, 01:45 PM

Quote:

Originally Posted by Loch

None of those reasons make them professional business people.
There are people in this business that run 3-7 different businesses and you "by not answering" may be passing something great up you never had the chance to talk about.

Not answering emails is just plain unprofessional

Thank you.

Ethersync · 07-27-2010, 01:46 PM

Quote:

Originally Posted by CyberAge-Dave

How can they not want to work with someone if they don't even know what I'm offering?

Well, name names and let's find out

PR_Glen · 07-27-2010, 01:56 PM

isn't it so easy to take cheap shots at reps?

if we had an open phone line i would be taking calls all day long from one crackpot or another and our support system would be a mess. Email.. this IS the internet after all...

Ethersync · 07-27-2010, 02:02 PM

Quote:

Originally Posted by PR_Glen

isn't it so easy to take cheap shots at reps?

if we had an open phone line i would be taking calls all day long from one crackpot or another and our support system would be a mess. Email.. this IS the internet after all...

JustDaveXxx · 07-27-2010, 02:06 PM

Quote:

Originally Posted by PR_Glen

isn't it so easy to take cheap shots at reps?

if we had an open phone line i would be taking calls all day long from one crackpot or another and our support system would be a mess. Email.. this IS the internet after all...

Why so defensive??lol J/k

Loch · 07-27-2010, 02:10 PM

Quote:

Originally Posted by PR_Glen

isn't it so easy to take cheap shots at reps?

if we had an open phone line i would be taking calls all day long from one crackpot or another and our support system would be a mess. Email.. this IS the internet after all...

That is the point really, its not just reps.....and no most dont bother reading half their emails either or just drop the ball half way through.
Loose emails or needs to be reminded 8 times.

Some are better then ever though, but not many

spazlabz · 07-27-2010, 02:12 PM

it seems for a lot of people that do business in adult are inclined to ignore possible business deals, the delete button is easy to click in an e mail and ICQs get lost or forgotten. I can't tell you how many times in the past I have I contacted companies with various things and never get a reply. I try to reply to everyone that contacts me even if it is to say 'Sorry, we're not interested at this time'. If people are interested in doing business with our company, it is a very busy time right now but we are always interested to see if we can work with other businesses

Grapesoda · 07-27-2010, 02:27 PM

Quote:

Originally Posted by CyberAge-Dave

With Economy the way it is, with porn sales lower than it's ever been. You would think people would be more motivated to making money. These are the times you would think people would be hungry for success, and making money.

I've been working in this business straight for 15 years now, never took a break. Day in Day out. Yes, Retirement would be an easy out, but why. There is so much more money to be made in this business and I enjoy it.

This last few weeks, I've been reaching out to a few Big Sponsors to put together some High Volume Sales Deals together in a certain niche that has been golden. Hand Picking the people I want to work with to monetize what I have and can be profitable for everyone, including our webmasters.

It seems harder and harder to get replies, I leave messages, emails, to get a reply nowadays is almost impossible.

How hard is it to make a phone call, to add skype to your computer. It's so frustrating that companies can look like a 100 Million Dollar company with all their branding, but to get on the phone for a few minutes is impossible.

3 out of the last 5 big companies have the worst support. I won't mention names. But they are THE BIG GUYS.

What is it with these people? Do you think everyone is Burned out? Over it? Or they just don't give a shit any more?

in my experience not returning emails and phone calls is pretty standard internet company protocol

DWB · 07-27-2010, 02:32 PM

Quote:

Originally Posted by JustDaveXxx

Everyone seems to think that copying everyone else and waiting to see what everyone else is going to do next, is the right answer.

Way less hard workers and even less innovators.

I see it everywhere. Those people are my favorite people to compete with.

Semi-Retired-Dave · 07-27-2010, 02:58 PM

Quote:

Originally Posted by PR_Glen

isn't it so easy to take cheap shots at reps?

if we had an open phone line i would be taking calls all day long from one crackpot or another and our support system would be a mess. Email.. this IS the internet after all...

How did we handle support before the internet? Our phone rings all day long, even though a member can email us at any time. People want something, they want it now. Especially in this business when they have their dick in one hand and a credit card in the other.

kristin · 07-27-2010, 03:43 PM

Quote:

Originally Posted by CyberAge-Dave

How did we handle support before the internet? Our phone rings all day long, even though a member can email us at any time. People want something, they want it now. Especially in this business when they have their dick in one hand and a credit card in the other.

Eh, if I answered my phone or let people "chat for a few" as much as they wanted I wouldn't get crap done. I love the people that get on the phone to do biz and the first 20 minutes are them telling me how awesome they are. Also if you aren't talking to the "right" guy, they have to find out what they can do, etc.

And I think members is different from B2B internet workers. We should know how the internet works... members don't. Our CS guys have a list of the best questions. "What's a browser?" If any rep had that question, they'd be gone.

PR_Glen · 07-28-2010, 06:16 AM

Quote:

Originally Posted by CyberAge-Dave

How did we handle support before the internet? Our phone rings all day long, even though a member can email us at any time. People want something, they want it now. Especially in this business when they have their dick in one hand and a credit card in the other.

How did we get around town before cars? Horses? Feet? Bike? Sure we can do it but we can surely get a lot more done in a day with a car.

My point is if we called back everyone who wanted to 'chat' we would get nothing done. We have phones that ring all day more than anyone else i'm sure, but it's all for cs calls and vital office day to day stuff. If you have a good idea a great way to let someone know is have a short and sweet email explaining what you are about. I would then either respond or get it to the right people who may be interested in that or not.

What I get usually, and i'm not saying this is what you are doing, is either emails that go on for 3 pages listing out their entire life story and somewhere by the end of the email they explain what they are proposing. Or I get an icq saying 'give me you's guys's phone number i want to call someone there' Or emails saying 'hey we should do business together soon we can make some serious $$$' What am I supposed to do with those?

...and as for bosses not getting involved enough. Do you know many big companies out there where their VP or owner is readily available on the phone? I don't. Yet we have an industry that has an open forum where they do come in and have their say, speak back and forth when they can despite being just as busy as any successful business owner would be.

I still think we get it right around here, we just need to work on our communications skills a bit.

Ross · 07-28-2010, 06:47 AM

NM I think Glen covered it

PimpRoll are always willing to do business, just contact any one of us to get the ball rolling.

Semi-Retired-Dave · 07-28-2010, 09:36 AM

Quote:

Originally Posted by PR_Glen

How did we get around town before cars? Horses? Feet? Bike? Sure we can do it but we can surely get a lot more done in a day with a car.

My point is if we called back everyone who wanted to 'chat' we would get nothing done. We have phones that ring all day more than anyone else i'm sure, but it's all for cs calls and vital office day to day stuff. If you have a good idea a great way to let someone know is have a short and sweet email explaining what you are about. I would then either respond or get it to the right people who may be interested in that or not.

What I get usually, and i'm not saying this is what you are doing, is either emails that go on for 3 pages listing out their entire life story and somewhere by the end of the email they explain what they are proposing. Or I get an icq saying 'give me you's guys's phone number i want to call someone there' Or emails saying 'hey we should do business together soon we can make some serious $$$' What am I supposed to do with those?

...and as for bosses not getting involved enough. Do you know many big companies out there where their VP or owner is readily available on the phone? I don't. Yet we have an industry that has an open forum where they do come in and have their say, speak back and forth when they can despite being just as busy as any successful business owner would be.

I still think we get it right around here, we just need to work on our communications skills a bit.

You do have a valid point there.

pornguy · 07-28-2010, 09:45 AM

well Dave. If you need to contact someone from our company I am always around.

Semi-Retired-Dave · 07-28-2010, 09:52 AM

Quote:

Originally Posted by pornguy

well Dave. If you need to contact someone from our company I am always around.

Thanks.

07-27-2010, 01:56 PM	#58
PR_Glen Confirmed User Industry Role: Join Date: Oct 2006 Location: Canada Posts: 9,058	isn't it so easy to take cheap shots at reps? if we had an open phone line i would be taking calls all day long from one crackpot or another and our support system would be a mess. Email.. this IS the internet after all... __________________ webmaster at pimproll dot com

07-28-2010, 06:47 AM	#68
Ross Ik ben een aap Industry Role: Join Date: Sep 2002 Location: Traffic Force Towers, Canada! Posts: 18,874	NM I think Glen covered it PimpRoll are always willing to do business, just contact any one of us to get the ball rolling. Last edited by Ross; 07-28-2010 at 06:50 AM..

07-28-2010, 09:45 AM	#70
pornguy Too lazy to set a custom title Industry Role: Join Date: Mar 2003 Location: Homeless Posts: 62,912	well Dave. If you need to contact someone from our company I am always around. __________________ PornGuy skype me pornguy_epic AmateurDough The Hottes Shemales online! TChicks.com \| Angeles Cid \| Mariana Cordoba \| MAILERS WELCOME!

07-27-2010, 02:12 PM	#62
spazlabz Confirmed User Industry Role: Join Date: Jul 2003 Location: Kentucky Posts: 6,548	it seems for a lot of people that do business in adult are inclined to ignore possible business deals, the delete button is easy to click in an e mail and ICQs get lost or forgotten. I can't tell you how many times in the past I have I contacted companies with various things and never get a reply. I try to reply to everyone that contacts me even if it is to say 'Sorry, we're not interested at this time'. If people are interested in doing business with our company, it is a very busy time right now but we are always interested to see if we can work with other businesses