What would you say to this guy?
 

This "minor" charged over $100 worth of memberships to my sites over the last two weeks, what would you say to his dad?
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Dear Sirs,

Please be advised that any/all orders placed by Alex Rice are to be cancelled and no further orders are to be accepted as Alex fraudulently used his brother
Cameron Rice's visa card without permission or authorization. Alex is a learning disabled minor.
The bank will charge back to you any charges.
We ask your co-operation in this matter.

Thank You

R Rice Parent

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Hey,

I'd probably deny the chargebacks to teach the guy / family a lesson. If that's possible. I'm not familiar with paysites / chargesites, and / or how payment, or reimbursement works.

Thanks,
Kevin

Dought you can really do anything to get that money...

that as responsible parent he should accept the charges and not act like an idiot.

You're not going to get the money either way.

He can't be too learning disabled if he knew where to type in the exact credit card numbers, the name, the expiration date, and the authorization numbers. Plus, he was able to find several of your sites and charge them with the same card. Fuck, I have a hard time figuring those damn things out sometime, how is some learning disabled kid doing it? I really doubt he's the kid from Mercury Rising.

Sounds like some horny old man got caught by the wife and decided to pawn it off on the kid. Why the fuck would his brother just have his credit card laying around?

give him the refund and safe the chargeback fee

Call me a pussy, but I'd send a cordial note and offer a refund.

He could be full of shit, but I'd rather not risk antagonizing the parents of a minor who gained access to one of my sites.

I've been selling stuff via credit cards for years, and believe me in just about any dispute between a merchant and a customer, the merchant loses virtually automatically. Give up the dough and chalk it up to experience. If you make a big to-do over it, you won't win any friends, especially at the credit card company.

Get his address, go over there and fuck that bastard in the ass, then fuck his retarded son in the ass and then set them on fire. They wont be charging back anything.

Tell the guy you canceled the membership and no further charges will appear.

Fuck him and his wank family charging back...let me write a letter to R Rice -

"Dear Sir

As much as I feel sorry for your oooo kids behaviour I have to inform you that I have business written on the door of my office and not charity. He maybe disabled but he has quite clearly commited fraud. I would like to know how I am going to be reimbursed for his fucked up behaviour? Being disabled may give him a problem getting women, hence him joining my paysite, but what you have to ask yourselves is to I give a fuck about him? Quite simply no I do not. If you charge back I will take your fucked arse to court...If I win I will be cool, lose and he will becoming totally fucking disabled as opposed to learning disabled...and as for your dumb arse disabled robbing kids producing arses you will be permanently steralised to prevent you from producing anymore fuck ups on this planet.

Yours Sincerely

LightSpeed
Love and Kisses hope you had a good July the 4th"

Very creative, but the credit card company will have the last word, and it will be to fuck you in the ass with a hot poker.

LOL - this is gold!
Kill the man & his son, then burn their house down.
:1orglaugh

I been getting those emails for a couple years now. Its amazing how many minors can get their parents cards... yeah right.

I tell them to fuck off.

You forgot to fuck them first.

thats the most important part, that way they die knowing they were your bitch.

Be a responsible company and refund the money.

Then go over and make them toss your salad.

Yeah, I got a salad for you to toss. :thefinger

Plan A was much better.

fuck him, make him charge it back.


Of the 1000+ people who have tried to screw me using the above method, only a couple have ever even bothered to charge it back.

People are so unoriginal.

Although the part of the kid being retarded was good. Tards are pretty smart these days.

steve asked what he should say not what he should do..it's not like lightspeed has control over their credit card processor...
Best thing to say is anything "nice",make dad feel like porn is decent and maybe he will signup :thumbsup

please tell me this is a joke.....

you are asking what to do... Jeeeeeeeeeeez there is only one thing to do if you want to stay friends with your processor!

dont listen to the pussies. He wont charge it back... trust me.

and if he does he will get flagged by the processor and never be able to fuck another webmaster with that processor.

Take one for the team.

And even if he did charge it back, what do you care... you probably bring more than enough business to your processor.

Dont be a pussy.

exactly my thinking.

"hey sir, i joined your site, i mirrored all your content, and now i'm going to cancel with some bullshit reason involving handicapped people..."

Actually..I reckon the truth would be more like this:

"Cameron Rice was in the mood to spank the monkey after a night out on the town which due to his ugly arse face he did not pull. Cameron starts buying porn on the net. Cameron gets his visa bill through and thinks 'fuck!'. Cameron creates a fucked up story of disabled Alex and charges back"

I am with you on this one Labret, bollocks Alex got hold of the card....because Alex does not exist

pretty smart for a disabled minor

i bet he's smart enough to figure out how to jack off :)

retards are fucking champs at that, man - ever see a troup of them at the mall? Their ready to spank it in public, even while fully clothed. They are like K-Man, they cannot control their libido.

You're not going to stop the charge-back - it might as well be written in stone that surfers can charge back whenever they want. But since you aren't a fucking dork, and get more than 5 trials/day, you can giggle your ass off about it as you zip around on one of those Rice Rockets you guys over there love so much :winkwink:

I would say "Dear sir, after careful consideration and discussing this situation with my merchant bank, we just feel awful about this situation and we are truly sorry that your son takes after his daddy, damn genes anyway":warning

hahaha id shit on a rag, and mail it to his billing address =)

scare him with the fact that if he's lying it is considered credit card fraud and can be sentenced to over 10 years in jail if convicted. we all know that wont happen, but he sure doesnt.

Such a nice guy...

KMAN, FUCKING ICQ (9477315) OR AIM (ACE56789) ME SO WE CAN DO SOME GAMING ALREADY.

I'd show the email to the processor that handled it and see if they won't be willing to take a hard line with the guy if he calls in for a refund.

It's all but impossible to keep the cb from happening, but with any luck the guys bank will force the card it was charged on to be invalidated and good ole Cameron will have to get a new card, which could take a couple weeks.

If all the joins were done at once, I could see where the father might be telling the truth.

But if they were done over a period of time, then no, that's not the behaviour of a mentally incapicated child, that's someone looking at porn and then wanting to get out of paying.

Or there is always the tactic of putting the burden of proof on him, IF you actually intend to respond to him.

I'd tell him that unless he can prove that he has a disabled child who did this, you will seek redress, in the form of criminal charges against BOTH of the kids (its not so important whether or not you would do it here) and a civil complaint against all of them for conspiring to defraud your company.

While it's really hard for a cc processor to fight a cb and win -- and the cost incurred to third party processors is more than the $15 "administrative" fee that is charged (aside from any fines should your processor be in less than good graces with the cc company), depending on who took the charge they might take the correspondance from the parent and attempt to fight it.

The trick of course is to get the 'father' to either lie or admit that there's nothing that should be cause for a chargeback.

Ha ha. Surprisingly enough, I wholeheartedly agree with Rat. Take one for the team --- classic.

Well, I don't operate a pay site, and I don't know much about this type of thing, but I would be inclined to say:

dear sir:

I am sorry to hear of your situation. I will refund your money.

Of course I do not want minors to access my site.

You should be aware that I have already incurred the costs of your son's transgression, includiing advertising costs, credit card processing fees, bandwidth costs, and licensing fees for the content that he viewed.

It is not unheard of for adults to attempt to defraud pay sites with similar claims. This is of course credit card fraud, punishable by ... etc...blah blah.

To receive your refund, simply send a signed written request for a refund and a copy of your son's birth certificate (or other legal documentation of his age and address and relationship to you) to:

[Your corporate address.]

In addition, I would appreciate receiving a call from your son (XXX-YYY-ZZZZ) to appologize to me for the costs that I have incurred as a result of his indescretion. Such a call can significantly speed your request through our fraud detection procedures.

Oops, I wouldn't have posted if I had seen Kimmykim's response. Thats what you get for getting a slurpee after hitting reply but before hitting post.

HAHAHAHAHAAHA

I have used this one before and seems to work pretty well

Dear Sir

Persuint to Artilce 4-5.3 Of <insert State you in> criminal code, your son, is guily of Wire Fraud, and Identity theft. And localy in your city he is guilty of Credit Card theft With your actions we are left with no choice but to File Charges in <insert your state here> We have filed said charges with the <instert city and state> sherifs office, Please contact them ASAP to find court dates, and times. You should look for legal council in <insert state and city> as you will be required to defend here. We are also in contact with you local police department, and are persuing Local charges of Credit Card Theft, but you will be able to defend those charges localy.

Can you please help speed up this matter by sending us,
Your Sons Full Legal Name, Address, City, State, Zip, Age, Phone #, and Social Security #. We can just wait and get this information after you proceed with your charge backs, but it would be much quicker if you just sent it.

We aprecaite your help in this matter, and we all hope this teaches your son a valuble lesson.

sincerly
LightSpeed