Paxum, where's my $xx,xxx wire we requested 11th of April?
 

Paxum, where's my $xx,xxx wire we requested 11th of April?

It's been now 15 days since you approved our request for a wire from our corporate account. It still did not arrive.

2-3 days ago, Ruth said she'd ask accounting, so far no replies or answers.

Why is this taking so long?? What's going on?

This deserves attention.

It is in motion.

bumperoo

https://ibb.co/mMeVjH

Money is in motion!

Did you get Mallicked?

Ruth in 3,,2,..1..

Hope you get it asap

very scary shit

if they need 10 days for printing a card only .... so they need 4 week to process your wire request

My guess is they have serious cash flow problems. Same way epass did when everyone rushed to withdraw their money. I see reports that some wires arrived but all of them are few hundred dollars only. I also have 25K + disappear in thin air since the 9th. Same thing from Ruth about doing research and following up. :disgust

r u the ex owner of contentpimp.com forums? it was a good one :)

good luck with Paxum

in Ruth we trust

Locomotion

Supposedly my EFT has been processed but nothing in my account, I will not accept Paxum payments anymore until this is worked out 100%,it has already cost me a needless $144.00 in overdraft charges

Ruth and customer service seem MIA, probably just need to write off the lose..

She followed up with me regularly, didn't hear in 2-3 days only.

I also got one corporate wire out of the two, this wire albeit was $XXXX

:thumbsup :thumbsup ...

I guess going thru the trouble to get an business account is not worth it at this point.

we also trusted Michael O, until we didn't.

this does not look good

That stinks

Ruth's been awol for almost a week now!

The lack of communication from Paxum considering the seriousness of the current issues posted on various threads here, is simply not acceptable.

I’m still getting my business account wires like clockwork. Takes about 7 days, every week Paxum wires XX,XXX. I know just enough to know they are overwhelmed with tens of thousands of new account applications. That plus all of the other account questions and withdrawals has them very taxed with manpower. Hopefully these issues are resolved soon.

Brad

---------------

Yeah, some are reporting they received their requested money and some haven't. I also suspect that most people will not confirm and post it after receiving money, cause there is nothing to complain about. But there must be some bottlenecks going on with withdrawals. With epass in mind, it is also understandable that people worry. The lack of feedback doesn't help that situation.

Hi ContentPimp,

I'm sorry you haven't had a further response from me. Every department is swamped with a high volume of queries and so everyone is encountering some delays with responses, I sincerely apologize for the inconvenience.

I don't see an email in your sig so I can't easily identify you, but as soon as accounting updates me about your wire I'll respond to you. Please note, our accounting department is also swamped with work due to an increase in withdrawals as a result of a significant increase in the number of clients we have.

Please rest assured you will receive your funds, we apologize for the delay.

Thanks :)

Where is the wire I asked for and you said was done manually?

I don't see it in my bank account.

Hi Paul,

I'm sorry for any confusion. You were unable to transfer funds between accounts to change currency, as a result we manually transferred the funds for you.

We did not initiate any withdrawals as we typically prefer for clients to initiate their own withdrawals to ensure the correct information is used.

When I emailed you to tell you the transfer had been completed manually I was referring to the transfer between accounts.

Please log-in to your account and you should see the funds there, and you can request a withdrawal at any time.

Thanks,

Ruth :)

If only Root could help....


https://media.makeameme.org/created/...the-izxzrn.jpg

Ruth.

Any chance you can address the concerns in all the other paxum threads that have gone unanswered for almost a week ?

I for one, would like to know if my temp card has been sent out yet.

Thanks

Hi Nick,

You should be able to see the status of your replacement card inside your Paxum account as card status is now visible inside accounts.

Thanks,
Ruth :)

Nothing is showing in my account regarding the status of any new card.

One thread here says some people are seeing it, some are not.

Do i need to apply for it ?
I thought these cards were being sent out automatically.

Thanks

Okay, just transferred the money. Thank you. Miscommunication, I thought you had manually sent the wire.

Ruth, still not clear if some of the temporary cards have already been mailed as of today??

Ruth, I ordered wire transfer on 12 april. Still no money on my bank account. Paxum email - [email protected]

Don’t expect her to come here, find your post and then email you... just email her. Anyway I would wait a bit more If i was you. It takes about 2 weeks these days, will be a lot faster once people get their cards.

https://upload.wikimedia.org/wikiped...an_as_Ruth.jpg

Portrait of a woman as Ruth (c. 1853) by Francesco Hayez

I just got a 3k wire from after this thread was created today. Just for your reference. They do come.

Hi, one more day, and still nothing. Now it's been what 16 days?
I have no idea what takes so damn long.

It sucks to have to post on a forum for something to get done. It usually works though. Ruth seems like a great person, and is probably doing her best to represent the company. Being swamped really isn't a good excuse. It takes 2 minutes to respond to a email.

my wire from 10th was returned back to Paxum :Oh crap, at least I see my money again...:)