Paxum card transfer problem
 

What happens?

:2 cents::error

yes me too i think theres something wrong there
lets wait and see

Got this from Paxum:

Transfers from checking to card and from card to checking are currently suspended because we are conducting a maintenance update.

We do not have an exact time of when this situation will be solved. We estimate that you will be able to use this service in a few hours.

Same shit here. It seems to be an old problem with Paxum service. From time to time they go under unannounced maintenance updates and all the transfers are blocked for hours or even for a whole day. Just another Paxum success story...

It was going to be a few hours....8hrs ago

We apologize for any inconvenience. As stated we are conducting a maintenance update and as a result transfers between Paxum checking and Paxum Mastercard are temporarily unavailable.

Please note: During this maintenance all Paxum Mastercards will continue to work as normal for withdrawals and purchases, it is only transfers between checking and Mastercard that are currently affected.

As soon as our tech department have completed these updates the transfer feature will be reactivated and service will return to normal. Thank you for your patience while we conduct this necessary work.

Why don't let clients know about these maintenance updates first? Wouldn't be easier for you and for us?

Ruth, would you mind answering my questions in this thread:

https://gfy.com/showthread.php?t=1115151

thanks

wow ... this is some special and incredible! so i got my card hacked, paxum did nothing, now i got refund from one company, i could not transfer the money from card to my paxum account, and now the money are almost all again gone! are you fucking kidding me? :Oh crap :upsidedow :1orglaugh :helpme

are you fucking kidding me!!! :Oh crap

what rhymes with skittle hen?

Paxum haven't disabled the card number? Might be a good idea or your money will just keep disappearing.

yes. but if they disable my card, i cant get the refunds, right? so i can cancel the card by myself i think, but i wrote to support that i will try to get refunds first. so now, i got refund, the transfer is not working, but the card is, and i got there refund already, so i am looking how someone is buying some crap from my card and i can do absolutelly nothing. total great! now i understand what does it means to be fucked hard! :upsidedow

They should be able to block debts from the card while you receive refunds?

God damn! when??
i am sitll can't to transfer my funds.

Not your week is it?

Surely Paxum has to cover the funds this time? I wonder where your card details have been listed for them to be hammered so hard.

@OP - I find it more frustrating that they provide zero announcements about maintenance (more likely bug or something broke) and then there are zero updates on completition.

That means the only way we find out about it is when we hit errors on a transfer or people complaining about it on forums.

I'm confident it will be fixed, however I still find it very frustrating that I have to contact them to find out what the problem is, rather than them provide the information - feels dishonest that they try to sweep things under the carpet.

"Service temporary restricted. Please try again later."

How much longer?

would love to hear answer too, i'm counting on this few bucks i got there and need it asap.

few hours later...

Bump for a new paxum response - an update would be appreciated.

Errors :
Service temporary restricted. Please try again later.

Still not working.

the one day i need to make a transfer and this happens. would have been nice to have been notified of maintenance beforehand.

Still not working...
Paxum sure seems to like to do maintenance.
Can I suggest some scheduled maintenance and some preventive maintenance?

money in motion

Still not working...

It isn't maintenance, this falls on a day that heaps of money would be in their account, right before a weekend.

I guarantee it will not be fixed until after the weekend. Gives them enough time to make a few bob playing a few money markets or whatever else the ywill do with our money.

It's ok - they're regulated by Canadian law :1orglaugh:1orglaugh

I need a smiley face that is crying and laughing :Oh crap

This has really pissed me off today, absolutely hate being bent over a barrel for what is rightfully mine. :mad:

thx for all, pax.

:thumbsup

Still not working

I was waiting for that phrase :1orglaugh:1orglaugh

The temptations of the flesh are weak, when one holds monies for over a week,

one becomes close to those monies, one developes relations with those monies,

one does not want to part ways with those monies,

those monies are hypnotic, and have you doing things you maybe should not do with the monies

Hopefully soon you will all be reunited with your precious monies, and hold your monies tight and tell your monies you never want to be without your monies again

looks like it's working again

Transfers from Checking to Mastercard are now fully operational.

Unfortunately transfers from Mastercard to Checking are still offline. We will continue working on this issue until it is fixed.

Please go ahead and transfer your funds from Checking to Mastercard now if you wish to so that you can access your funds via ATM or POS.

Thanks again for your continued patience.

Be aware that transfers aren't free as Ruth promised.

No they aren't free right now. If you read my original statement regarding it you'd understand. I'll repeat it for you here so hopefully it's clear for you;

We will provide free transfers from checking to MasterCard for a week once our service is fully operational

At the current time only Transfers from checking to Mastercard are up, and transfers from Mastercard to Checking are still affected. Therefore our service is not currently fully operational.

A more humble reply would have been more suiting.

:1orglaugh:1orglaugh