Does webair suck?
 

I just signed up and my FTP worked for about 15 minutes. Did I make a mistake or am I getting ahead of myself? :helpme:helpme

congrats.

did you get the email that told you your hosting was provisioned or released?

If not, you may be ahead of yourself.

you are so fucked!

But now that you have posted on GFY they will all come running to help you.

their support sucks...
especially on virtual (cheap) accounts..

I haven't heard very good things about webair. Never used them personally, and I never would.

You have now entered hosting hell.

I tried reaching you on ICQ so I can help you with your new account. Please know you can submit a support ticket by emailing [email protected]

you can login to your cp ( cp.webair.com ) and change your ftp info your self

also i agree the support for virtual accounts isnt amazing but my site never goes down.

Did you pay your bill? :2 cents:

just hit Gerard up...he takes care of you

I was with Webair for one of my domains and never had any issues. Good support and I always got an answer very quick to any questions I had.

is water wet?

I don't have problems with them

If you have dedicated you are fine. Live chat is your friend

I wonder why!!!??? Maybe it's because they make shit when noobs ask for support every fucking hour for a $12/month account??? :P

Webair rocks! Nuff Said =)

OTerror - if you need anything let me know

ive had an account with them suince 82

goo dshit hey

:thumbsup:thumbsup

they have a firewall on ftp so you gotta add your ip , if your ip changes, it might boot ya.

Love you...

Mean it! :))

I like their live support (VPS)

<--- happy with their service as a registrar.

I've had a server with them for years and they've always been great to deal with.

Thanks man! Tons more to come on that front. We have huge plans for our new registrar platform currently being developed. Stay tuned!

:2 cents::2 cents:

:1orglaugh

Hosting 100s of sites with Webair.
Gerard is the key. He can fix anything.

hi

log into your webair account.

click ftp settings.

make sure its got your isp correct.

webair has a safty thing that is set to only let you (via your isp) to log in.

you can turn this option off.

webair.com is great.

click on live suport if you still have problems.

but i bet you have to update your isp in the ftp settings.

http://www.webair.com/banners_new/we...igh-per-r2.gif
http://www.webair.com/banners_new/we...igh-per-r2.gif
http://www.webair.com/banners_new/we...igh-per-r2.gif
http://www.webair.com/banners_new/we...igh-per-r2.gif
http://www.webair.com/banners_new/we...igh-per-r2.gif

neg repped

I never had any problems with Webair (years) until recently when I started getting a lot of traffic to one of my sites. I am on a dedicated server but it appears that the tubes I am put on can't handle the pressure.

If they sucked, I wouldn't be with them for 8+ years..:2 cents:

I Love Webair! You should too!

I just started with webair. Gerard and Chris were awesome to deal with

Can some one from webair help. I can't even install wordpress.. wtf is going on? Can't reach ya on support either

How did you contact support?

Still issues with FTP?

All I can say is good luck getting a response this weekend. Been there, done that. Oh, and I hope you're not virtual.