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MANN 12-06-2010 05:58 PM

certifiedhosting is BAD
 
They said I overloaded the cpu, but I have sites with little traffic, I only have 30k day, now they gave me a final warning for me to remove my sites, or are going to put offline.

This hosting is ridiculous.

:321GFY

LeRoy 12-06-2010 06:02 PM

Good to know.

docputer 12-06-2010 06:02 PM

I have no knowledge of the exact situation, but you could have a bad script or plugin that could cause cpu load.
I had a bad plugin cause that exact situation on another host. removed the plugin, and all was good.

MetaMan 12-06-2010 06:04 PM

30k/day is enough to load off a CPU depending on your script. it is most likely 100% you.

kacy 12-06-2010 06:07 PM

Mann, please provide me your ticket ID and I can check into your specific situation.
Thank you

Denny 12-06-2010 06:08 PM

That's normal with $8/month hosts.

beerptrol 12-06-2010 06:08 PM

shared hosting? and did they offer to upgrade you to dedicated?

CYF 12-06-2010 06:13 PM

Quote:

Originally Posted by MetaMan (Post 17755277)
30k/day is enough to load off a CPU depending on your script. it is most likely 100% you.

agreed, 30k / day is enough so that he's probably the main user of the CPU

Sarah_Jayne 12-06-2010 06:26 PM

I have never had a problem with them.

VladS 12-06-2010 06:38 PM

What scripts are you using? What type of hosting is it? I'd say it's probably your scripts that are causing the problem.

Rochard 12-06-2010 06:39 PM

Now that's comical..... This is why I host with Nat Net. I just broke something and they were able to fix it for me.

Barefootsies 12-06-2010 06:46 PM

Quote:

Originally Posted by Denny (Post 17755288)
That's normal with $8/month hosts.

More often than not it's the case.

Someone thinks for $8.00 they have a full blown dedi, it's resources, & support, at their disposal.

cjhmdm 12-06-2010 06:47 PM

Quote:

Originally Posted by Barefootsies (Post 17755389)
More often than not it's the case.

Someone thinks for $8.00 they have a full blow dedi resources, & support, at their disposal.

That's because they see "unlimited" and actually think that's what they'll get (which is both a fault of the host for false advertising and the customer for being an idiot)...

Kingfish 12-06-2010 06:54 PM

I have to say certified hosting is the best host I ever had, and I am the type that whines and bitches a lot Kacy can attest to that. :winkwink: So if they can put up with me for as a long as they have then they must be doing something right. 30k a day can be a lot of users in a shared environment unless you?re just sending them to static pages.

:2 cents: It sounds like the smartest thing you could do is open another cheap shared account at another host and move about half your sites to that account.

cjhmdm 12-06-2010 06:56 PM

Quote:

Originally Posted by Kingfish (Post 17755407)
:2 cents: It sounds like the smartest thing you could do is open another cheap shared account at another host and move about half your sites to that account.

Or just get a dedi server and not have to worry about it...

Kingfish 12-06-2010 07:00 PM

Quote:

Originally Posted by cjhmdm (Post 17755410)
Or just get a dedi server and not have to worry about it...

True but an entry level managed server is going to cost what $150 -$200 a month vs. $10x2 for 2 virtual accounts plus a lot of people are running specials if you pre-pay for a year or two you get a substantial discount. It?s better for SEO too.

BJ 12-06-2010 07:09 PM

I brought down a godaddy shared server with a site with no traffic. Too many RSS feeds. 100% my fault

fatfoo 12-06-2010 07:13 PM

Don't overload the cpu. Good luck!

cjhmdm 12-06-2010 07:16 PM

Quote:

Originally Posted by Kingfish (Post 17755414)
True but an entry level managed server is going to cost what $150 -$200 a month vs. $10x2 for 2 virtual accounts plus a lot of people are running specials if you pre-pay for a year or two you get a substantial discount. It?s better for SEO too.

Well, you get what you pay for. Btw, I fail to see how a shared host is better for seo than a dedicated server...

HomerSimpson 12-06-2010 07:16 PM

dude, 30k/daily on shared???
ANY host would shut you down!

d-null 12-06-2010 07:18 PM

were you running wordpress with plugins?

some things can be a resource hog, and 30k a day traffic is not small, especially if they are all doing database calls



are you on the $10/year hosting deal?

sounds like you are expecting way too much :2 cents:

epitome 12-06-2010 07:22 PM

Man up and get a dedicated server. You have way more than enough traffic to warrant it.

My experience with Certified/Naked (one of my top three favorite hosts, the other two being Reflected and Mojo) has been the complete opposite, but I also do not rely on shared hosting for a 30k a day site.

Barefootsies 12-06-2010 07:23 PM

Quote:

Originally Posted by cjhmdm (Post 17755392)
That's because they see "unlimited" and actually think that's what they'll get (which is both a fault of the host for false advertising and the customer for being an idiot)...

Ah. The ole 'unlimited hosting' two step...

Barefootsies 12-06-2010 07:24 PM

Quote:

Originally Posted by d-null (Post 17755458)
are you on the $10/year hosting deal?

sounds like you are expecting way too much :2 cents:

Sadly, more often the case than not.
:2 cents:

Evil Chris 12-06-2010 07:30 PM

There's nothing wrong with Certified Hosting.

Tempest 12-06-2010 07:36 PM

Quote:

Originally Posted by MANN (Post 17755267)
They said I overloaded the cpu, but I have sites with little traffic, I only have 30k day, now they gave me a final warning for me to remove my sites, or are going to put offline.

This hosting is ridiculous.

:321GFY

Get yourself a VPS... and if you get in with someone like ProHosters, it's very simple for them to upgrade you to more resources/plans when needed.. Order it and it's seemless.. I think they can even move you to one of their dedicated servers from the VPS seemlessly.

BIGTYMER 12-06-2010 08:24 PM

Time to switch to a dedicated box.

Brad Mitchell 12-06-2010 08:38 PM

Kacy's Certified Hosting does am excellent job. You are simply in the wrong product type!

Brad

signupdamnit 12-07-2010 03:39 AM

Quote:

Originally Posted by Brad Mitchell (Post 17755589)
Kacy's Certified Hosting does am excellent job. You are simply in the wrong product type!

Brad

Sounds that way to me as well. But he says 30k a day. Is that 30k visitors a day or 30k hits? Huge difference between the two.

CunningStunt 12-07-2010 03:50 AM

Never had a problem with nakedhosting. 30K anything shouldn't matter.

macker 12-07-2010 06:19 AM

NakedHosting has always been very good for me.

Klen 12-07-2010 06:36 AM

Lol,i dont even dare to put 1k daily site to shared hosting.

fris 12-07-2010 06:43 AM

doesnt naked hosting say "unlimited" for 8$ a month?

Klen 12-07-2010 06:45 AM

Quote:

Originally Posted by fris (Post 17756159)
doesnt naked hosting say "unlimited" for 8$ a month?

There is tons of host with unlimited bandwidth and unlimited space,but it's no use since they will kill account as soon sites start to consume more cpu.

Machete_ 12-07-2010 06:52 AM

Quote:

Originally Posted by MANN (Post 17755267)
They said I overloaded the cpu, but I have sites with little traffic, I only have 30k day, now they gave me a final warning for me to remove my sites, or are going to put offline.

This hosting is ridiculous.

:321GFY

they are pretty shit

control panel area is retarded (layout wise)

support is bad too. had to cancel the server and moved to NatNet

Machete_ 12-07-2010 06:53 AM

Quote:

Originally Posted by Rochard (Post 17755369)
Now that's comical..... This is why I host with Nat Net. I just broke something and they were able to fix it for me.

yeah, what Rochard said

NatNet is good.

MaDalton 12-07-2010 08:04 AM

you realize that certifiedhosting is reseller for natnet, right?

kektex 12-07-2010 08:33 AM

Never had a problem with certified hosting. Great support, great servers, no downtime. Sounds like you need a dedicated server instead of expecting to run a 30k a day site on a small shared account.

MANN 12-07-2010 08:54 AM

I'm using Tubex and tradeexpert.

I got this message:

From this point, the following options are available:

1) Block heavy users of your site, if any, that may be causing excessive load within 24 hours.
2) Optimize scripts (php, etc) that may be consuming a large amount of CPU or RAM within 24 hours
3) Upgrade to a Managed Dedicated server; your site may have outgrown a shared environment. Within 24 hours
4) Seek service from another provider within 24 hours.

I have another site with the same traffic, with the same scripts in http://interserver.net and never had problems.

The problem is certifiedhosting, they only support small sites.

kacy 12-07-2010 09:21 AM

I actually have not received your ticket ID still, doesn't seem like you want to provide it. I can take an educated guess on your ticket since we have no other final warnings pending in that department right now. If this is your account, then we have been sending warnings for months now and most recently yes, a final warning. I am sorry, but it does appear you have outgrown shared hosting.

Our hosting is not bad; it's very good for what we offer at the low price point. We make every effort to work with our clients and provide adequate warnings if there is an issue. I am sorry to hear you are unhappy. Best of luck at your other/new provider.


Quote:

Originally Posted by MANN (Post 17756388)
I'm using Tubex and tradeexpert.

I got this message:

From this point, the following options are available:

1) Block heavy users of your site, if any, that may be causing excessive load within 24 hours.
2) Optimize scripts (php, etc) that may be consuming a large amount of CPU or RAM within 24 hours
3) Upgrade to a Managed Dedicated server; your site may have outgrown a shared environment. Within 24 hours
4) Seek service from another provider within 24 hours.

I have another site with the same traffic, with the same scripts in http://interserver.net and never had problems.

The problem is certifiedhosting, they only support small sites.


MANN 12-07-2010 09:38 AM

Quote:

Originally Posted by kacy (Post 17756449)
I actually have not received your ticket ID still, doesn't seem like you want to provide it. I can take an educated guess on your ticket since we have no other final warnings pending in that department right now. If this is your account, then we have been sending warnings for months now and most recently yes, a final warning. I am sorry, but it does appear you have outgrown shared hosting.

Our hosting is not bad; it's very good for what we offer at the low price point. We make every effort to work with our clients and provide adequate warnings if there is an issue. I am sorry to hear you are unhappy. Best of luck at your other/new provider.

Ticket ID: BFB-846809

kacy 12-07-2010 10:06 AM

Quote:

Originally Posted by MANN (Post 17756512)
Ticket ID: BFB-846809

Thank you for providing your ticket ID. As I mentioned, this issue has been going on for months now and we had no choice but to send a final warning yesterday. Again, my apologies the hosting did not work for you.

LeRoy 12-07-2010 10:24 AM

Ok so it's now "unlimited" with an asterisk ;)

fris 12-07-2010 10:27 AM

nakedhosting, dont offer unlimited if it isnt unlimited.

Machete_ 12-07-2010 10:52 AM

Quote:

Originally Posted by MaDalton (Post 17756293)
you realize that certifiedhosting is reseller for natnet, right?

they could be a reseller of NatNet but their support and set up is LOL

A.J. Angel 12-07-2010 11:10 AM

I have been hosted with Naked Hosting on their shared hosting services for two years as well as on their dedicated hosting services since the beginning of the year and they have always been excellent in providing support whether it is by ticket or by ICQ. :2 cents: :thumbsup

izzynew 12-07-2010 11:19 AM

I've had a mixed experience with Certified - some very good and some pretty bad (but sorted in the end).
But for any host you always have to read the small print and Certified make it clearer than many hosts what they mean by 'unlimited' and what they consider unacceptable use.

And it's pretty obvious that if you overload any shared server with heavy scripts coupled with 30k a day traffic, you're going to run into problems and need to upgrade.
This isn't rocket science.

JayDeeZee 12-07-2010 11:29 AM

I wouldn't be using an unlimited host for a 30K site.

directfiesta 12-07-2010 11:30 AM

Quote:

Originally Posted by LeRoy (Post 17756655)
Ok so it's now "unlimited" with an asterisk ;)

It has always been, for ALL hosts offering UNLIMITED whatever ....

It is sad that hosts use this " sales angle " to acquire client ... and that users are dumb enough to actually believe it .... :2 cents:

signupdamnit 12-07-2010 11:35 AM

Quote:

Originally Posted by directfiesta (Post 17756824)
It has always been, for ALL hosts offering UNLIMITED whatever ....

It is sad that hosts use this " sales angle " to acquire client ... and that users are dumb enough to actually believe it .... :2 cents:

Agreed. In their defense they hint at it:

http://certifiedhosting.com/unlimited/

Quote:

Let us be front up with you though....We are not going to make you sift through our terms to figure out where the catch is. We have it right here in plain view so there is no misunderstandings. Great communication is key in a relationship. So, here is the deal.....if your site isn't well optimized and is causing issues for others on your shared server (either because it's abusing the CPU, hoarding up RAM, or doing loads of disk I/O), you could be in danger of account suspension.

Anyone who is not a new webmaster should know the deal.

And I see they have some weird protection deal too.

http://certifiedhosting.com/protection/index.html


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