ccbill still scrubbing?
 

A while back I heard conversions and ratios were crap, any improvement? Looking to get a merchant account from them

Extremely crap this week!

ccbill has been crap the last few weeks

interestingly, ccbill has been on fire for me

While CCbill is great for third party processing, we are happy to help you obtain a merchant account and will provide scrubbing and processing with a great amount of flexibility that you will have complete control of at some of the lowest rates in the industry.

Please contact us for more information. We invite you to compare.

Questions?

Thank you, Mitch Farber

I have extremely bad conversions on ccbill this whole month...

Emailed you

Yeah, tough sales right now

Yeah, shame, ccbill used to be good but I hear it scrubs like crazy now

Wait for the 22nd, from there things will be good. For me this is always the slowest time of the month

It might depend on who you are. Some people believe affiliates and small sponsors get scrubbed hard to offset charge backs and refunds from high volume customers. I don't ever recall seeing a denial. Overall ratios aren't bad here though. It's just frustrating to see ratios go up and down so much in patterns. It makes you wonder what you could be doing if things ran at full blast during the lulls.

ccbill is always shitty and then suddenly one day there will be a rush of sales, makes no sense.

Mark, NetBilling and CCBill are both good choices. There are other direct account routes you can take as well that you can add scrubbing to as a layover or turn off as you need to.

Also, I would suggest taking a look at implementing some non-scrubbing payment acceptance best practices that can help you stay under the threshold while minimizing your need for scrubbing.

The fluctuation in scrubbing perceived at CCBill is interesting. I wonder if it could be them "tuning" their scrub at certain times to allow more transactions through to reduce their chargeback ratios.

I primarily use CCBill, and Nov and Dec have been very good. Their affiliate program is very credible as well, and my affiliates do not have to worry if they will be getting paid.

I also offer an alternate tour for a couple of my sites, which use Verotel.

Verotel converts better, but inevitably 50% of all of my Verotel sales come back as credit transactions. In other words, an average of HALF of my Verotel sales get reversed, so what did I gain?

I would rather prioritize a billing processor that rejects questionable transactions, even if the numbers don't initially look so good, than use one that approves everyone and then reverses half of the sales anyway.

Plus, with Visa charging a $500 p/year annual renewal fee for EACH processor, on the heels of their $750 initial application fee, I just can't justify the expense of numerous processors, as my program is too small to justify all of the expenses.

As an affiliate I've never seen that that with them. Credits are very rare from Verotel. Is this credit cards or also checks?

I don't know what you see on reports as a Verotel affiliate. Are the transactions available to you in realtime, or have the transactions already been vetted by the time you read your stats?

To answer your question though - it is generally the Verotel check transactions that are most frequently reversed.

All processors scrub

yeah ccbill sucks for me too lately

]Sounds great

These threads are not diminishing in frequency or merit.

One thing that has diminished is the pr guys coming in every thread trying to defend the indefensible.

Ditto... I get nothing for days on end and then suddenly a burst of sales out of nowhere.

Same here. Shitty CCBill sales since December 6th. Looks like someone took a knife and made a deep cut.

True .... but i've used ccbill, epoch and zombaio . Epoch was by far the best choice. Ccbill has sucked for me for a long time..... For some reason just get more sales when using Epoch.

Scrubbing is an important part of every processor's tools.

Having control over the scrubbing for a merchants type of sites and demographics is equally as important and merchants that are able to see the settings and have control and flexibility over them have a greater chance of success. Why should a merchant have to guess as to what is going on?

For check processing, give a try to WTS http://www.achdebit.com/ .
No CC processor I used can be compared to then when it come to online checks.

for some is good for some is bad time but for all will be changed :D

some harder than others, and I'm hearing ccbill is scrubbing lot's!

One of CCBill's ex-Senior Executive VPs is a sales rep at a CDN company

Constant see saw as an affiliate. The other day out of the blue 9 sales roll in in the space of like 7 hours then back to usual shit... no rhyme or reason in terms of what I promoted or traffic.

http://www.bigbootyheaven.com/Pics/ccbillstats.jpg

Craparoo!

Must say i have very good conversions on ccbill this month, sales are even better than in November.

There must be a certain type of sale that looks suspicious so it sits in quarentine until an admin comes in and approves them all. That's what I think. As long as we still get them then that's fine. We've now just hit the 10 days of the month when I take over half of my sales, always the same every month, perhaps the majority of people get paid around now

This is what I am seeing as well. It used to be that the first ten days were best. Now that's crap and it's the last ten days which are good.

If it keeps up and these aren't batched perhaps I need to start showing only other sponsors besides ccbill from the 1st to the 19th? :upsidedow

First 5 days I notice are good, rest is average with some hikes, last 10 days are pure gold, especially last weekend of the month

That's a little bit unusual

how can you guys judge on just your own traffic, i'm not trying to be an ass buy you can't base a company by how your stats were for the last two weeks when your not even talking about 10 joins a day. With that amount of traffic it will never just be the same each day. If you were doing 100 joins a day you would see a difference.
I have seen it many times affiliates and programs

Well, could it also be that sending a certain volume on one ID tends place you in a different tier as far as how processing (scrub) is done? Don't forget that we also use other billing companies and have an idea of what is normal and what is not. You're correct though about statistical averages.

hi all, just saw this thread, we will run some reports when i get in and check recent trends out to make sure everything is ok, things fluctuate around the holidays a lot

Nornal here... CCBILL convert more than another NATS sponsor! And the retentions is amazing!

Overall I have to say this is true for me as well on average. I bitch about the lulls but at the end of the month the numbers are usually consistent.

Yes, exactly the same, in 2008 I used to make half my money in the first 10 days of the month, whereas now it's in the last 10 days. The worst period has always been 11th to 20th, that hasn't changed

hows verotel doing nowadays?

I completely agree with Mitch here. Merchants should have access to both their "hard" declines (card failed authorization) and "soft" declines through a scrubbing filter. Both should have identifiable reason codes for the decline.

Further, being able to tune the scrubbing as part of a mutual goal between Merchant and Provider to minimize risk while maximizing sales is essential. A blanket setting on fraud scrubbing for all Merchant Types is not good customer service.

Every processor scrubs. Scrubbing simply means to verify the information the customer has given. If we did not do this we would have been out of business a long time ago due to credit card fraud. We have been doing this for over 12 years and have gotten very good at it.

Our job is to ensure as many transactions are processed as possible while still keeping the fraud to a minimum. Contrary to what some people think we are not constantly adjusting our scrub or allowing more transactions one day compared to the next. We are in the business of accepting transactions.

If anyone has any questions about our system or why certain declines were issued, all they have to do is ask.

I think this is a great offer and shows that ccbill is a solid open company. I'll take the opportunity then to ask some questions which might help settle some rumors and questions people have.

1. Does the scrub normally vary depending on the active affiliate?
2. Does the scrub normally vary depending on the active sponsor or program?
3. Is pure volume (not merely CB ratio) a normal factor in determining the scrub factor for a transaction?
4. Approximately how often is the scrub factor adjusted per program/affiliate?
5. Are affiliate and program stats shown in normally real time?

It's completely understandable if you can't answer all of these questions in a lot of detail for security reasons. Whatever you can share would be appreciated. :thumbsup

Scrubbing a transaction is typically based on the information the customer provides, along with our proprietary rule sets.

Our transaction scrubs are consistent and rarely change. If we can change something that will allow more throughput with minimal risk, then we will thoroughly test that change on a small beta group, and then possibly expand it out to our entire system. Please remember that our system is optimized to accept as many transactions as possible.

Please see my contact info below if anyone wishes to discuss in further detail. Thanks.

We must remember the economy and the changes to credit cards that happened in 2010. Many consumers, who were used to "going over" and dealing with that later (or charging back) have had to alter their buying behaviors, which is why we see sales later in the month, I think. So the economy is still bouncy, new credit card regs, the fallout from epassports that affects a lot of webmasters and, by extension, cc processors picking up the slack and flucuations should be expected.

As long as the overall tide is rising, so to speak, I'm happy. Ish. LOL! :D

Ccbill has been great for us lately

What happened for those days where your stats where 30% off the norm?

it wasnt that long ago you were saying how bad they are.. what changed?