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-   -   Hosthead down? (https://gfy.com/showthread.php?t=1010188)

Mike Semen 02-13-2011 05:01 PM

Hosthead down?
 
http://www.hosthead.com

Everything down for me including their main domain and customer service: http://cs.hosthead.com

Anybody else see the same?

pristine 02-13-2011 05:03 PM

you actually use them?

i lol'd

CurrentlySober 02-13-2011 05:03 PM

http://i.imgur.com/wfuC7.png

yep

CrazySy 02-13-2011 05:10 PM

They have been down for about 4 hours.

Mike Semen 02-13-2011 05:13 PM

k thanks guys.

Brad Mitchell 02-13-2011 05:52 PM

There are problems with the HostHead network, yes. We are using all available resources to address this issue with utmost care and priority. As the business has not been transitioned from the Wisconsin datacenter we are working closely with the previous owner and staff who have always serviced HostHead.

Brad

Shoplifter 02-13-2011 05:58 PM

Yes my sites there are down.

More than 4 hours now.

DefaultMan 02-13-2011 06:23 PM

Same here, came on GFY to see what was going on with HostHead. I've been very happy with them in the past so hopefully this isn't a huge problem but it sure does suck.

lauralace 02-13-2011 06:30 PM

I'm not understanding why backups can't be restored on a different area. I mean if it's hosthead that's down, that's thousands and thousands of people who are offline right now, right?

PornoMonster 02-13-2011 06:33 PM

Quote:

Originally Posted by lauralace (Post 17913183)
I'm not understanding why backups can't be restored on a different area. I mean if it's hosthead that's down, that's thousands and thousands of people who are offline right now, right?

When you learn how the internet works, come back and post!

pornpf69 02-13-2011 07:14 PM

looks like it is time to find another hosting company for me...
4 hours is way too much to have my websites offline...
if only they would give the money for the SALES I have not made on that time I would not worry... and I am sure I won't get a free month because of this downtime... I only wished that HOSTHEAD was still that same old hosthead... seems like the MOJO transition is not going to work for me...

directfiesta 02-13-2011 07:19 PM

Quote:

Originally Posted by pornpf69 (Post 17913251)
looks like it is time to find another hosting company for me...
4 hours is way too much to have my websites offline...
if only they would give the money for the SALES I have not made on that time I would not worry... and I am sure I won't get a free month because of this downtime... I only wished that HOSTHEAD was still that same old hosthead... seems like the MOJO transition is not going to work for me...

is Hosthead now part of MoJo .... ???

Brad Mitchell 02-13-2011 07:26 PM

Quote:

Originally Posted by pornpf69 (Post 17913251)
looks like it is time to find another hosting company for me...
4 hours is way too much to have my websites offline...
if only they would give the money for the SALES I have not made on that time I would not worry... and I am sure I won't get a free month because of this downtime... I only wished that HOSTHEAD was still that same old hosthead... seems like the MOJO transition is not going to work for me...

You seem to be misunderstanding, completely. HOSTHEAD is the same as the "old HOSTHEAD". That's the problem. Until we finish migrating everything, the reliability of the overall setup is exactly the result of what you have been purchasing for years.

Denny 02-13-2011 07:44 PM

Yep, down here

PornoMonster 02-13-2011 07:57 PM

Quote:

Originally Posted by Brad Mitchell (Post 17913267)
You seem to be misunderstanding, completely. HOSTHEAD is the same as the "old HOSTHEAD". That's the problem. Until we finish migrating everything, the reliability of the overall setup is exactly the result of what you have been purchasing for years.

You can't slap a Mojo Sticker on it and make it perfect???

Get out of here!

Brad Mitchell 02-13-2011 09:28 PM

The previous owner and network admin are on site and reporting everything resolved, finally. Clients will be updated further, directly. Given time and opportunity, we will more than make this up to HostHead clientele and build tremendous goodwill for the future.

Sincerely,

Brad Mitchell

Shoplifter 02-13-2011 09:39 PM

Quote:

Originally Posted by Brad Mitchell (Post 17913427)
The previous owner and network admin are on site and reporting everything resolved, finally. Clients will be updated further, directly. Given time and opportunity, we will more than make this up to HostHead clientele and build tremendous goodwill for the future.

Sincerely,

Brad Mitchell

Awesome stuff, we are back up. Had no doubts.

Brad Mitchell 02-13-2011 09:51 PM

While incredibly relieved to have everyone back online we are no less embarassed by the situation and remoreseful about the downtime experienced. Clients will receive continued communication from us tomorrow which will include details about the timeline for completing moves to our reliable infrastructure as well as remuneration for todays event.

Sincerely,

Brad Mitchell

cooldude7 02-13-2011 10:01 PM

up now....

blonda80 02-13-2011 11:26 PM

works now .

lauralace 02-14-2011 01:35 PM

Quote:

Originally Posted by Brad Mitchell (Post 17913465)
Clients will receive continued communication from us tomorrow which will include details about the timeline for completing moves to our reliable infrastructure as well as remuneration for todays event.

Good to hear. I haven't received the communication yet, but it's only 1:30 so day isn't over yet.


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