In need of a new host:
 

I've been in the corners lurking and learning. My name is Kiki and I'm the owner of Pornogoddess.com As a warning, this is long winded, I just need to vent!

I'm currently with CertifiedHosting.com on a shared server with their nerd plan. I am aware that this is far below my needs of a plan as a Tube site. I spoke to them of my needs prior to hosting with them and they told me the shared plan would be enough to get me started with building the site, adding files and doing a small beta test with a small amount of users.

My ordeal follows, if you don't want to read, the gist is: I need a new host.

They switched me from one server to another on Wednesday night, without telling me. They had sent an email on Monday saying that they would be switching servers in the near future and they would send me an email to let me know when it was happening, so I didn't update. They never sent the second email. By doing this, at the same time I was updating, the sync from one server to another did not complete correctly. They transferred 30GB of my 150GB of files and made the switch. Needless to say, all my sites were down. It took them over 12 hours to "fix" this. The quotations are because half of the videos were missing. All of my custom .php settings were gone. This morning I spent my time deleting the videos and thumbs that were half there and causing new uploads to fail. After doing that and everything running fine for an hour, I was greeted with a 500 Internal Server error.

Long story short: I need a new host. I thought I did my research, but their tech support is not with it, at all. If I posted the emails, you'd laugh! I wrote an email telling them that many of the files were missing and I couldn't get into my admin panel, their response "Videos load fine, what's the problem?"

Ok, end of my wall-of-text.

Thanks in advance all,

Kiki

Pornogoddess.com

Your site is down.

Alias,

lol, I know. Hence me needing the new host. :-)

I know that no one is perfect, but it's just a bit much for me to deal with now. I've spent too much time dealing with it.

CertifiedHosting.com / Amerinoc.com is crap

you tried to run a 150gb site on a shared account?

certified or not that's just plain fucking retarded.

12 hours? What a bunch of amateurs.

I recommend Webair. I've been with them for years!

What do the size of the data have to do with the fucking hosting plan?
The only problem should be extremely high traffic.

Pristine,

I'd agree - if I didn't tell them what I was going to do beforehand. I spoke to multiple people to confirm they were ok with it. They wanted to start me there til I actually had the site built and ready, then there plans were to transfer it. Regardless, I'm not complaining that the site was slow. I'm complaining because there were huge lapses in their support. That makes me scared to move to anything else.

Not sure why that's "fucking retarded."

If you want to go dedicated:

http://nokk.com/hosting $58 /mo but then you would need to pay to have it managed.

http://nokk.com/management $29 /mo

It could work out to be a better deal though.

if you want to work with the very best hosting company take a look at Cyberwurx I have been with them since 1999 and have had the best service. I have tried many others also and have stuck with these guys.

Emil,

Thanks for being logical where pristine failed. lol

Thanks for the WebAir suggestion! :-)

Webair comes to the rescue!! Contact me, I would happy to help you

:1orglaugh:1orglaugh:1orglaugh:1orglaugh:1orglaugh

I have a webair virtual, it is slow. If I hadn't payed for a year I'd never use it, I don't even bother adding new domains to that account.

I highly recommend Amerinoc. I've been with them for 10 years and their support can't be beat. See sig.

Get a dedicated box , and get management included as I feel you are not knowledgeable enough to take care of a dedi box ( no insult here, just plain facts ).
Make sure to get a control panel for day to day tasks.

This is NOT an offer of services, as I no longer cater to the adult community .

I can recommend Iweb.com , but only if managed .

Most certainly I need managed. I understood it wasn't an insult. :-) Thanks for all the suggestions guys! Looking into everything now.

Give chris at Way3 a hollar, hell take care of you

Webair FTW!

If you want the best look at NatNet.

AVOID webair. Check into their previous threads on GFY if you need more info on them.

"Site is currently under maintenance! We are working hard to make sure you will be!"

that makes no sense.

if you are looking for dedicated solution go with webair. been with them for years and has been happy with support especially the live help.

You can check my signature for the link that leads to our dedicated server and VPS hosting specials. Email me if you have any questions.

hostgator :thumbsup

I'll get you a nice dedicated server, with control panel, and full management online ASAP and we can begin your migration.

Will be running RAID1 for some resiliency and you'll be a-rockin.

Email me at [email protected] and lets get rolling to get your site back online.

just take managed dedi at certified and you'll be fine...

Do we have webair hate day here on GFY or something? I've heard only good stuff about webair from real people, GFY trolls don't count...

:helpme

Anyway, you may also check Reality Check Network, SoftLayer and RackSpace all solid providers. :pimp

__________________
:warning This is sig area! :warning
        &# 160;http://www.zeldauniverse.net/forums/...kiemonster.gif

Hi Kiki,

I apologize for the troubles you are experiencing. I am away at The Phoenix Forum however it is my understanding that we have moved you to a dedicated server at no cost to allow time for a more permanent resolution.

If there is anything I can do personally please contact me directly at 1-800-547-9995 x 301 or tondab @ nakedhosting dot com

Again, I apologize for the inconvenience.

I was wondering if this couldn't be worked out with the current provider.

Check out Amerinoc, they handle my entire business both adult and mainstream. They have excellent VPS packages and thereafter dedicated servers of course. They will move your entire site and everything for free and has support which is of very high class.

You know their address already, but if you're lazy you can always click it here below in my signature. Being one of the top hosts, with very few if any complaints, you owe it to yourself to at least check them out. Good luck!

I've tried webair. I've had friends on webair. I'm not talking out of my ass, just giving my honest opinion.

This ^^^^^^

See sig.

cyberwurx is a quality host :2 cents:

I have a couple of dedicated boxes and shared accounts at most of the hosts mentioned here (apart from Webair). And I would say that even the best support can sometimes fuck up. Not that that helps.

As Certified have already migrated your sites to the dedi box (even if they did fuck it up), I would stick with them for now, because I'm betting that your post here has got things moving better.
Once they have sorted out the mess and your site is running smoothly, then you can test if their support is still not up to your expectations (in my experience, it's patchy) and if necessary you can move on from there.

I will be moving my stuff over to Amerinoc at some point this year.

Never heard a bad review on their dedicated services.

Swiftwill hands down the best

Tonda,

I appreciate that you moved me to the new server. Unfortunately, the site is down, again. I could not have done anything to cause this, as I put the site down in order to not use up resources on the holding server.

It wasn't me going over the resources this morning that was the issue, I understand that and expected it. It's been Tech Support as a whole. Kacey and yourself have done nothing but treat me wonderfully. I understand that things go wrong. It's how a problem is dealt with that keeps a customer, though.

I thank you all for your help and appreciate all of your suggestions. :) It's nice knowing I can come here and get such wonderful responses! I'll be going over everything and determining the best fit for me.

Pristine - "We're working hard to make sure you will be." Your penis. We're working hard to make your penis hard, get it? I guess I have to make it less vague, I thought it was ok the way it was. Thanks for the help! ;)

I would recommend that you use http://www.dedico.com

Pay an admin and get a dedicated or get a dedicated box that is managed and don't try to do shit yourself on your main server.

Learning to admin or configure sites/scripts and stable hosting of your main sites do not always go hand in hand.

Alias,

I understand that, hence this entire thread.
I haven't tried to do anything on this server whatsoever, besides use it.

dreamhost.

cyberwurx is the best host I have had as far as uptime and I have never had as quick and professional customer service.

I have no stake and am with another host for different reason, but they are very good.

Certified gave you a dedicated box, till things gets settled.
Seems, according to your post, that site(s) are still down.

What is the problem ?
Do you actually have a recent backup.
If not, do you have the scripts to be re-installed and data to be re-uploaded?

If yes to some of the above , I could look into it with no charge to you ... no strings attached as I would not host your site ( or any other new adult client to that effect ) .
I still tough operate my own adult sites ...

I do not use anymore ICQ as it is basically only used by the adult community.... so email would be fine : pierre at pdghosting.com

Pornogoddess:

I am sorry to hear about your troubles. Do you have full backups of your site(s), as well as the custom PHP settings that they require? (not a huge deal if you don't have the settings - we can get you up and running still!)

We will migrate and set up the site(s) for you!

Hit me up and I will let you kick the tires of a FULLY-MANAGED Virtual Private Server for 60 days ON US!! Then, if you are happy with our service, you will be charged $49.99 per month beginning on your third month.

We offer RAID 10 redundancy - for your security, and the fastest I/O speeds, a full DirectAdmin control panel for your convenience (if you chose to do small tasks yourself such as setting up new domains/emails), and One-Click script installations of 130+ of the most common web scripts such as Wordpress, Drupal, oscommerce, OpenX and PHPBB and many more!

Email support AT a1websolutions DOT com ("attention: TIM" as subject) and we can have a VPS up and running for you in 30 minutes.

WE WOULD LOVE TO EARN YOUR BUSINESS!! :thumbsup

OldBrad: check your sig bro ...

MML is no longer with us :(

Thank you all very much for your help.

DirectFiesta- That's going way above and beyond what people normally do for one another. I thank you for willing to give out your time and experience to someone. It really shows the type of person you are. :-)

Luckily, I had backups of all my sites and am now in the process of uploading them to the new server. I appreciate everyone very much. It's nice to get such a warm response here.

Site is up!

Is this you?
http://www.pornogoddess.com/media/photos/8.jpg

It was nice to finally meet Gerard at Phoenix