Question for you GFYers...
 

You are paying X for a web host per month. They want to increase your price by about 500%. They only give you 7 (SEVEN) days to find a new host and move all of your stuff before the new price is charged to your CC.

Do you find this acceptable customer service?

No, I'm gone in six days:2 cents:

no,that is a shitty company

500% you have to be kidding

nope I that is very shitty

they just want to increase out of the blue? did you have a discount? a limited offer? did you business increase by 500%?

if none of the above....change provider and chargeback for all the previous payments.

depends: $1 to $5 or $300 to $1500?

see sig, move now

That would suck ass I think. What if you were about to go on vacation, or WERE on vacation only to come home and find a huge bill? That sucks.

that's BS. change companies.

thats fucked. check the ToS or agreement you have, most are bound to giving you 30 days notice (at least in the states), otherwise Id just change hosts and if they charged me, dispute the charge :2 cents:

Hell no!

How can they even justify that ?? Strange...

Exactly. Are you talking real money increase? And did a promo end, like satellite tv does?

I would move in 48hrs...


PS:
if anyone needs a help moving sites fast and without downtime, please hit me up
http://www.awmzone.come/services :thumbsup

You really have to ask?
Move ASAP!

I have a feeling they will charge you anyway.

who is the host, thats not fair at all. 500%?

what happened to make them increase the prices that much, were they bought out by someone else?

I was getting a discounted rate then BOOM 7 days. We aren't talking about hundreds of dollars, it's just bad business IMO.

what company?

Fuck that company in 2 days..!! don't wait for 7 long days even and spread its name and type of service they provide...

I'm not really making the thread to bash a company, more to get what others think. I think it's terrible business.

Did you change anything at all on your side? Service or usage?

I don't think I've ever heard of a host randomly increasing prices, definitely not 500%, with no change in customer behavior.

Very bizarre. You should share the details.

It sounds like they need you to move from a virtual account to a dedicated or something like that :)

If we aren't talking about 100's of dollars then maybe we ain't talking about shit.

:1orglaugh

WTF? Did you have a $5 account on special that went to $25??

We need some details bro.

This is kind of along the lines of why I had to bail on Phoenix Forum this year.

Wasn't as major as our host or a gateway, but had another company we do business with give us 5 business days to switch providers. The thing that really fucking left me agast was the reason they decided to pull the plug was because we caught their account rep lying to us. Talk about some backwards business dealings!

Unfuckingbelievable. Anyway, I feel for you. Hopefully you've got everything backed up somewhere else so you can move quickly.

Also maybe give Scooter a shout w/ Mojohost. I hear they are pretty top knotch.

this thread is curiously free of hosting reps

that sounds more like it, usally they do that if you use too many resources although they always say virtual is unlimited when infact it isnt.

Not acceptable!

500% and only 7 days notice, thats ridiculous.