Uh Oh Zombaio
 

To the back of the line you go.

Dear Customer,
Due to a batch processing problem with our Swedish bank; payouts created between 2011-07-21 to 2011-07-29 is a few days delayed.

We have asked the bank to send those payment with express delivery where possible and all delayed payments is confirmed on route.

Zombaio has a zero tolerance when it comes to processing payouts and are now switching from the nordic bank Nordea to the much more international bank Commerzbank. Payouts created after 2011-08-03 will be sent from Commerzbank in Frankfurt and on your account statement you will still see "Zombaio Payout XXXXXX".

We do apologize for the above delay, and will credit all your wire fees for the above period.

Should you have any questions regarding this, call us at +1-650-230-0544 (option 2), create a ticket within ZOA or use our live chat via www.zombaio.com

Best Regards
Zombaio Accounting Department

How can one company that at once did so well, keeping messing up one thing after another

I heard 2 weeks ago they screwed up payments and people got charged double wire fees. Once for their receiving bank and once for the intermediary bank that zombaio used. Anybody else get hit by this?

Money is in the motion :) i just could not resist...

:thumbsup:thumbsup:thumbsup:thumbsup

Hey now that you mention it I had been noticing what appeared to me to be a discrepancy in the settlement amount and the actual amount that has been hitting my account....just glanced at it with all the madness going on but I will have to go back and check that out more thoroughly now...

Can any of you guys confirm any new sales with Zombaio in the past 2 weeks....I am not sure of the day of the form change but for the past 2 weeks there has been zero zombaio activity other than rebills and a plethora of declines...what are some of you guys seeing

I am honestly having zero issues or troubles with Zombaio processing. Why don't you talk with them direct Swirls rather than always on GFY? They have always been helpful and efficient when I have dealt with them, admitedly not always instant responses, but not unacceptably slow.

I saw in another thread somebody said that some of your payment links were not working. That is a pretty big thing for a customer to get around and can explain zero signups.

And as regards late payment, let's get this into perspective for all the non Zombaio clients and usual crew of bandwagon jumpers who thrive on these threads.

The payment created 21st July is officially due to be settled 4th August but normally would arrive a couple of days before, so it is not yet "late", just not as early as normal, and the fact that they have already resent it express means to me that they will not end up being that late anyway.

The other 2 "late payments" I have due from the period in question are not due to be settled until 8th and 10th August so its possible they may not even be late also..... just not as early as usual.

I think in Zombaio's desire to be open, honest and transparent they have been a little hard on themselves this time. :2 cents:

What business do you have calling me out here.... I made a contribution to a zombaio thread and after my contribution I merely asked a question not you or zombaio but to other gfy zombaio users...was not a bash diss, rant or anything...talk about paranoid...talk about syncophant...talk about censorship...where is my free speech

Let me tell you something else there is much much more I could share that you don't know and believe me if I wanted drama and a shit storm I could have it...thats not what I want...so keep my name off of your keyboard how about that?

P.S. glad to know you are having zero issues....I am having zero sales and my join form works fine...the other thread poster was in error

I am another GFY Zombaio user that is why I answered. Perhaps you should have specified that you only wanted UNHAPPY overly aggressive GFY Zombaio users to respond?

I am sorry that I tried to help you by confirming that Zombaio is working for me and that your problems appear to be specific to your account.

As for me believing "the other thread poster" who said your links weren't working, you can hardly blame for that.... he does seem to have quite a bit of credibility around here

We don't work with Zombaio, but we reached out to them recently to help us with an issue. They went out of their way to help without any kind of delay. Zombaio is good people.

I support Zombaio they have always been honest with me.

No problems here :pimp

Nest ePassporte.

Lets all panic again and destroy a company.
Some people should really think before posting..

Yeah because you are fucking idiot that hasn't got much to say in any of your posts.

Sounds like some company going down again.

Getting paid late really suxs and screwups are getting old :321GFY

sounds like they are having merchant bank account issues... I'm just speculating, but when a 3rd party processor is all over the place like this it's always them bumping up against chargeback limits and having to move around and open new march accounts. Some can juggle and recover others have gone under... good luck to you all!

Why wouldn't a 3rd party processor have enough money in reserves to take care of this issue behind the scenes, pay people on time, and maintain their public integrity?

I don't use Zombaio yet so no dog in this fight.

at this point they would have gone into reserve and need time to get more deposits from settled transaction to payout... if they were theoretically having merchant accounts frozen .. again just speculating..

wire for 8/08 payout hit today EARLY as usual, good job zombaio. :thumbsup

100% Bullshit :2 cents:

Quoted, just so it's seen.

Zombaio is good and is not about to fail anytime soon.

I've had funds stolen for 10 years now begining with: Lancelot billing (or something like that), Ibill, some other cc shit i forgot, Epassporte and Emc2payouts.

I dont use Zombaio, so no worries. Your money is safe.

artificial intelligence is a motherfucker...we may soon regret its developement

has there been any update on this op?

Haven't gotten any email updates.

scott baio

http://mockable.org/wp-content/uploads/2009/06/baio.jpg

I haven't received the wire created on 2011-07-21.

I haven't gotten anything from 7/19 , nor saw the wire charged credited back

This is the third huge problem in the last three months...

We have removed zombaio from the cascade until some answers come out and stability returns.

The lack of communication is astounding.

wire created 7-22-2011 with a settlement date of 8-5-2011 has not hit our account...

Curiously the payout status changed over this weekend and is saying "CLEARED"

I am sorry but that wire never came is anyone else showing payout "cleared" when the wire never came??

I haven't recieved any wire either, and the lack of communication is worrying

also, when they raised the rates, tomas said " We are looking forward to year 2011, with 24/7 support, new payroll programs, EFT payouts, ACH payouts end EU direct debits " and to help with redpass.. yet non of that stuff is done, and redpass isn't open, so why raise the rates?

the money is in motion. have you been mallicked?

I've noticed that support is getting slower and slower... Heard rebills are off too. Anyone confirm?

If you have not received a overdue wire please send a support ticket and we will look into it asap.

Thanks

Ticket allready sent;

2 wires

I wonder what is going on, I was thinking about activating Zombaio on a site, but will have to wait to see how it all plays out.

No wire here, just sent support ticket, thanks.

Just got wire created on 2011-07-18

Yes new zombaio form has declines in sells for me.

That's because the new "e-ticket' setup is horrible. I've no idea who came up with that idea but if I were the CEO of Zombaio I'd have fired and probably even tried to sue that person for being such an idiot.

Goodbye to custom join options. Goodbye to specialized discounts. Good bye to zombaio from our primary cascade.. Only sign up traffic we'll be sending you guys is trial stuff until you either get rid of that historically nonsensical new "jumble every payment option together" form.. or give us an option to use the old forms.

And for those defending yet another round of late payments... it's not about a 1 time late payment... it's about constant fuck up after fuck up after fuck up since xmas 2010. First the "corrupt swift file" fiasco... then the insane 10% reserve (should only be 5% like everyone else)... then the rebill fiasco... then this horrid new join page.. and now another round of screwed up payments.

I'm sorry to shit on you guys like this because pre xmas 2010 you guys were great.. but now... I honestly cannot say that I would recommend you guys to anyone because of the way you guys have conducted business for the past 8 months. Which makes us sad because you guys were the first biller that we'd recommend pre xmas 2010.

I at least commend you guys for trying to be more communicative with what's going on.. but communication isn't the only thing you need to be doing. If you want a heartfelt, fully honest opinion... clean house and get rid of whoever it is that keeps causing these screw ups.

VD very honest and probably how we all feel

Got to give them some credit, just got this today

--------------------------------------------------------------------------------------------
Dear Client,
Two weeks ago we updated our join forms. During this period we have monitored the join forms closely and see about the same join ratios as the old forms. However the new join forms will probably have a better ratios when the new payment options are introduced the coming months.

However, some of the clients experience that the old form had a better join ratio. For that we have now enabled an option in ZOA, so that you can choose if you want to use the e-ticket form (new) or the old simple credit card form (old).

We recommend you to use the e-ticket form (new). But below is a guide how to switch back to the old form.

If you want to use the new form as recommended, just delete this message and continue using Zombaio as normal.


- HOW TO SWITCH BACK TO THE OLD JOIN FORMS -

Logon to ZOA. Click TOOLS - WEBSITE MANAGEMENT. Then click SETTINGS on the site you want to switch template. Scroll down to the ZOMBAIO JOIN FORM TEMPLATE section and choose template #2 in the select box. When done, click APPLY CHANGES in the template section. Now you are using the old join forms again.


Should you have any questions, please contact your account manager or support.

Best Regards
Zombaio Development Team

Received wire today, thanks

Another thumbs up got 5 payouts today

and its painless to switch back to the old join forms ,did it in 2 mins. glad to know they are listening

That is good to hear some people are getting paid. I got an email today from zombaio saying they sent my wire on august 5th. As of today august 9th I still do not have the wire.

zombaio claims they sent money on friday august 5th 2011...great ...Today is tuesday august 9th 2011

zombaio don't have it

my bank don't have it

Swirlsgirl don't have it

who have it?

who got the money...you got my money? LOL

I am just trying to understand if the money goes from zombaios bank to my bank and I am being charged 10 dollars for the wire.... if zombaio don't have it...and my bank don't have it...where could it be??

AHaha - ccbill you got something to do with this...LOL just kidding

And imstill didnt get my money too :disgust