Thiswebhost.com Sucks
 

Tacos
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http://www.reddit.com/r/web_design/c...hiswebhostcom/
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I found myself engaged in a dispute with a rep of This* after he DMed my friend on Twitter saying this. I told them they had just lost a customer. He replied saying:

Fantastic. Perhaps you can sign up with a hosting provider who doesn't take privacy seriously then. Enjoy.

It irked me that he didn't seem to care about lost customers, and I replied that it was supremely unprofessional, and now found myself in an argument as to why.

What followed was the most unbelievable thing I've ever seen a company do. He said it had nothing to do with unprofessionalism - and then suspended my account, that of my friend's, and I got an email saying I could ask for backups if I wanted, but that all of my sites were now down.

Clearly whoever runs This* cannot deal with their customers - they can't separate the personal from the professional, and if they get pissed, they delete you - the specific reason in my friend's email for termination? "Twitter nonsense".

I'm still shocked by this exchange...

edit - maybe shouldn't have told the guy to go fuck himself after he closed my account, apparently I have no backups available now. Oh well, time to start from scratch.

edit 2 Their email to my friend

edit 3 Really..?

edit 4 Twitter accounts berfarah, boriskourt and thiswebhost

edit 5 Please don't send death threats or DDOS This*. This is stupid, and makes me angry, but I don't think it warrants that kind of response. Not to mention, their customers have nothing to do with this issue.

edit 6 Their response with a real support rep.

edit 7 Would like to thank all the redditors for their support in bringing attention to this issue. You guys have made a huge difference in getting my friend his site back and the original guy his hosting back online.

Unfortunately my backups are lost forever, but at least I have 1 week to 2 month old backups - only about 10-20 hours of work were lost.

Let me just remind everyone: please stop the threats to Thiswebhost.com. That is not an appropriate response, in any case.


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fart

They suck Pakistani balls.

kick his ass man!

Cyberwurx is awesome...