Go Mojohost!
 

I gotta give MojoHost Props for this great customer service:

New Support Ticket:

2:17:37pm - (me) Please setup this FTP, and make (XYZ changes to docroot, etc)

2:18:15pm - (Mojo) I am setting this up now and will update you shortly when this is ready. Thanks!

2:20:22pm - (Mojo) This has been completed (included all the details in response)

Not even a 3 minute completion time. They must have a team of support techs standing buy to answer simple tasks like this. I know there are others on my team who have been filling in a bunch of support tickets at the same time for some software upgrades we are doing. The responses and task assignments are just as fast!

Kudos MojoHost... and THANK YOU for the great service;-)

And of course the OPs post is completely unscripted ... :thumbsup
Pleased to see MojoHost is trying to climb that relentless hill to mimic AmeriNoc ...

Let's applaud MojoHost's efforts everyone ... :)

Are you fucking kidding me? I know the MojoHost guys very well, but they have NEVER asked me to post anything positive about them, or even bump a thread for that matter.

My own team was busting my balls about this post saying I was trying to get a discount or something... lol.

But the reality of it is.. The ONLY other company I have ever heard of with response times like this is National Net. They are clearly the 800lb Guerilla of the Adult Hosting Industry, and I felt it nice to give MojoHost props where props are due.

All of Radicalcash's servers are at MojoHost. I personally have sites/account with MojoHost, NationalNet, Webair and HostGator. I have been known to give props to NationalNet and even Webair in the past for MY DIRECT EXPERIENCES with them.

Why does GFY have to be full of so many conspiracy theory haters these days? If I'm not tearing someone apart I must be posting a scripted spam - right?

I concur with the Sharky. I've never experienced support and tech as good as Mojo.

I always get tickets answered in a couple of minutes. And mostly I log them as low priority.

They are not only good in support, they really care. I had to scale back our mojohost box, because after panda traffic went down the shitter on some of our sites. I explained to brad the situation and he helped downgrade the server so I can remain a customer for my monthly budget I can afford.

AmeriNOC, MojoHost, and National Net are definitely the top 3 in the industry when it comes to taking care of their clients to the best of their ability.

Mojo kicks ass. Period.

Mojo Hosting are good people who do a great job.

GO SCOOTER

Oh, and Brad too. LOL.

I think biggest advantage of mojohost is having a pornjesus as ceo :1orglaugh

let me ask you something ? Were you trying to get a discount or something ?? :Graucho

No, thanks. I'm happy with DreamHost.

Uhm, really? No... NO scripts doing auto-responses or work automagically in our ticket system. I haven't the slightest idea what you're implying with the Amerinoc comment. I'd love to hear more. LOL

Pat S. did Sharky's ticket:

http://whatsdone.com/mojohost/mojotech.jpg


Thanks for the kudos Sharky and others - the guys really enjoy pleasing clients and receiving well deserved compliments on their hard work. As usual, we're at work hard here... Back to making the donuts!

Brad

You would love to hear more ? .. Okay if you insist ... :)

More like it ...



Just another busy day at MoJo host ...

Love ya always
Deidre

BTW you're cute ...


http://i.imgur.com/edhQE.jpg

The guys got excited that I posted Pat's picture and so I thought it would be a great idea to put up a picture of every sys admin on shift right now :-)


Nitesh
http://whatsdone.com/mojohost/1.jpg

Steve
http://whatsdone.com/mojohost/2.jpg

Nat
http://whatsdone.com/mojohost/3.jpg

Paul - busted checking out GFY for the first time!
http://whatsdone.com/mojohost/4.jpg

Joe
http://whatsdone.com/mojohost/5.jpg

Pat
http://whatsdone.com/mojohost/mojotech.jpg

Greg "WTF are you doing, Brad?"
http://whatsdone.com/mojohost/6.jpg


I hope everyone has a fantastic day!

Sincerely,

Brad

Greg senior admin??? Bigger office!

I know he has Fixed many things for me!

Thank you for sharing! Wow, you're beautiful! Lovely smiling face you have there! :thumbsup

Greg's the manager of the support department... and yes, a sweet corner office to match!

Brad

Nice to put faces to the names of people I deal with all the time.

Great Service at Mojo!!! Nitesh is the man....

Greg on welfare? Get him a new chair asap

http://www.bestbuy.com/site/Office+S...&skuId=9609852

I have one like this, but it has the mesh seat also!

Joe needs to put down the late night and pick up some coffee :pimp

Good shit as always, Brad!

Couldnt be happier with my move to Mojo!

HAHA. I was just thinking how I was impressed with the response time. I submitted the ticket and went to work on something else when I saw the auto-response email come through at the same time the email from Pat came through saying he was working on the ticket. I thought that was pretty neat.

:thumbsup

I've never had any problems with ISPrime either, but i haven't heard from/about them for a while.

Hardly. They are all shit.

Beware National Net because they try to scam you when you sign a contract. It's a 2-year term and you can't just leave them if you are unsatisfied with something.

Sounds like a great hosting company. Congrats .

And here I thought they were all magical elves. Boy, was I wrong. :1orglaugh

Nice to put faces to the names.

i <3 Mojo, I <3 Joe more, I <3 Greg mostest

This is the standard for Mojohost. Fast, competent support, rock-solid management, and a stellar reputation. Thumbs up.

I love mojohost ....one person that always helps me out is ROMMEL lol..

Pat is by far one of the most friendlest techs i have delt with. If gerg has a nice corner office what does Corey got :P

You guys have a lot of screens :thumbsup:thumbsup

Cu in Europe

Big deal.
That's the day-in-day-out routine at Cyberwurx.

Another Mojohost happy customer.

Nice idea to put faces to each nick.

Nitesh has helped me a lot setting up my new tube project, big props for him.

Btw, tell Joe to smile a bit next time, he looks like that he just woke up or that he just ended the night shift :)

Yeah national net sucks hard ass and also they are cocky so fuck them.Btw what would be your host of choice ?

Mojohost = one of the few hosts where you don't have to dumb things down when talking to support.

Someone who don't have to advertise and don't need pay idiots to spam them on boards.

Ah lol and how do you plan to get customers then?When i was selling server,i was offering it for very cheap and posted on many places yet not a single response,not even request for more details.So not sure how you imagine running a hosting biz without advertising.

That's so cool, I talk to these guys every week. Great to see their faces!

To the haters: I'm the kind of asshole who puts in a ticket on New Years Eve for a minor thing. And Mojo took care of it. On New Years Eve. Within the hour.

I manage lots of tickets every week on behalf of my clients. 3 AM, noon, 10 PM, small things, big things, doesn't matter. So response times are super important.
But it's not just the initial response time that matters. It's having things taken care of CORRECTLY the first time around.
No countless tickets back and forth explaining and re-explaining what it is I need. It just gets done.
(That's not something I can say about many of the other hosts I've dealt with in the past. One particular one comes to mind. Very big. Mentioned in this thread. Great response time. Horrific follow-through and error rate.)

Just recently Mojohost techs bent over backwards to help me with some custom scripts they have nothing to do with. At no extra charge.

They completely restored an entire server from backups (yes, they actually do those...) within two hours after one particularly advanced hacker had some fun. At 5 AM. And then they found the security hole (third party script, had nothing to do with servers) and fixed that, too.

Sometimes a client needs new servers added quickly to satisfy rapid growth. Instead of nickel and diming around and forcing them to pay for overpriced, underpowered junk in order to get new servers online quickly, Brad offers extremely well-specced boxes at very reasonable cost. Every time.

I used to hook my clients up with whatever host had the best offer at the moment. But time really is money. Now I only work with Mojohost. There is no contract. I don't take a commission for this. Brad is not buying me rounds for saying that (he's buying me rounds because I'm sexy when I vomit). But I get my time back, and because things get done right the first time around, my anger stays in check. My doctor doesn't cry anymore when I go for check-ups. How's that for awesome?

</:2 cents: >

cute thread :)

Bravo MOJOHOST :thumbsup





Onedree - what's up, looking good.

Thank you.. you're very sweet ... I feel it's vital experiencing a visual of who you're conducing business with ... :)

I am disappointed in TOEJO. :(

I would have thought that the "company uniform" was the Brad Mitchell Hula shirt.

All of these chappies are wearing normal clothing without a mixed drink and cig in hand.

Sounds like I might have to take a look at Mojohost when I eventually upgrade to dedicated.

I use AmeriNoc, too - made MANY posts supporting them. Always did right by me.

Does that mean we can fuck? Let's keep it in the AmeriNoc family! Don't even inadvertantly try to entice those Mojo fans - we need to stick together. Literally!

Mojohost rocks!

I agree. put in support request today to add ip to white label to allow ftp access. Got a drink and came back it was done already.

LMAO-- if you can actually deal with my husband ...
Bring a elephant gun with you ... Seriously ...
Really... Seriously !

great pictures Brad! But where's your picture wearing cool looking shirts? :)