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paxum please explain
paxum please explain
you let me create a paxum account and deposit funds in my paxum account without the account being verified know i can not withdraw the money or send the money to someone else with a paxum account i think needing 2 forums of photo id is crazy i have provided and been accepted my driver licence and a bank statement but paxum are saying they need my passport which i don't have i do have 3 bank cards with my name on Medicare card pension card 2 bank statements phone bills car rego all with my name and address on so please explain why i can not send money but i can receive money |
Did you bother to contact them before you decided to come to the boards...
Have a look here about the info you need to send 5. Collections of Information it may help you. |
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as you can see below thats what they except for identity but they say i need a photo id 5.4 Identity Documents submitted to Paxum must be issued by a Government Authority of the country of User's residence. Accepted Identity Documents By Paxum: (a) Valid Passport; (b) Valid Photo Card Driving License; (c) National Identity Card; (d) Valid Drivers License; (e) Current bank statements or credit/debit card statements issued by a regulated financial sector firm or comparable jurisdiction (but excluding any statement printed from the internet); (f) Utility bills; (g) Birth Certificate; |
I'm sorry you feel our account verification process is requiring too much.
Per our agreements with the bank/mc to withdraw funds you have to be verified. That simple. If you have a client that is only able to pay via paxum we have set it up so you are able to still accept payment through our system without having to wait to get verified. So once your account is verified then you will have access to your funds. That simple really. |
Also it does us *no good* at all to deny an account. We dont make money by telling people no.
Who have you contacted regarding your ID issue? you can contact myself [email protected] or [email protected] with your account information and we will work with you through the whole process. |
Close your account. Request Paxum to mail you the balance.
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https://youtube.com/watch?v=A514PBQqkeA /endthread
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sorry to be a pain i would like to use paxum as my main online payment as we all know paypal is shit |
i wonder how much money paxum banks from people who are never able (or just don't) verify their account after having money sent to it.
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Therefore, if any client is unable to verify their account for whatever reason, the received funds can be easily refunded back to the original payer. Paxum does not hold anyone's funds hostage. |
Chris/Ruth, talk to me about the additional currency acounts. I have just added a GBP account, is this an actual physical account or is it just displaying my balance in pound notes? Also, now that i have the GBP account, is it possible or necessary to delete the origional USD account?
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I requested a Mastercard the other day. How long does shipping to Holland take aprox? Any idea?
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I had trouble getting verified as well (they asked for more ID's and shit than most people have) Mailed them and everything was solved real quick.
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haha
paxum is Shit And Shit is Paxum =)) :)) paxum not good :)) LR and WMZ is the best ;) |
Can't Verify Paxum and Sponsors pay money to unver account ! And Refunded to who pay it ( later contact sponsors and not pay again money ) and Lost Money !
Money Is Paper with Paxum ;) |
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Of je worst lust!
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So if I get an account with Paxum I should first get it verified and only after that, deposit funds, right? How many IDs do they ask for? I have an ID and a driver's license, no passport.
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The GBP account is a separate account that will appear in your account once you add the currency. You are not able to delete the USD currency account but you are not obligated to use it at all. Just make sure when people send you money they send it in the currency of your liking. Also keep in mind if someone was to send you a currency you do not currently have setup we will create the new currency within your account for you and deposit it there. Quote:
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Chris |
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Ruth, could you hit me up ? I have complained several times about the fact that Paxum keeps asking for documents already provided, you have told me several times you would get it fixed and every time I log in I get the same message. It's fucking ridiculous, Payoneer don't put me through this trouble, neither do Paypal. If you're wondering why there are no funds in my Paxum account then this is why - because Paxum just can't seem to get it's shit together :2 cents:
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Dealing with Paxum is like an episode of Yes Minister.
Rather than accept a document available from an Australian Government Website they wanted me to screen capture it and then upload it, which in the meantime means I could have doctored the screenshot to say anything I wanted it to, whereas by directly accessing it from the Australian Government Website by doing a business name search it would be completely original with no chance of doctoring or tampering. Ruth has tried to help, however seriously Paxum, this is a prime example of what Seth Godin would call "broken by design". |
I'm glad we were able to get the matter resolved for you AdultKing. Thank you for working with us. :)
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Thanks Ruth, I too am glad it was resolved no matter what I think of the flaws in the process.
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know i have had my driver licence (notarized copy of the Driver License) so its got the banks stamp abn address date and signed for and the bank officer number im getting tired of this
still rejected |
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The edit button appears to be broken so let me explain what I mean by "hard to believe".. It's not that I think you're doing anything shady, but if my bank is collecting interest on the money I have in my account, then surely a company like yours is doing the same right? I mean, I doubt you guys are profiting on the transfer fees alone.
The problem I see though is that if you are collecting interest on funds that the account owner cannot access.. that can indeed be perceived as shady business practice. IMHO, what you should do is follow the same procedures as other financial type institutions... require identification upon creation of the account, and funds can be neither received or sent until the owner of the account verifies is. This would solve a lot of problems like in this thread... imho anyway |
The edit button appears to be broken so let me explain what I mean by "hard to believe".. It's not that I think you're doing anything shady, but if my bank is collecting interest on the money I have in my account, then surely a company like yours is doing the same right? I mean, I doubt you guys are profiting on the transfer fees alone.
The problem I see though is that if you are collecting interest on funds that the account owner cannot access.. that can indeed be perceived as shady business practice. IMHO, what you should do is follow the same procedures as other financial type institutions... require identification upon creation of the account, and funds can be neither received or sent until the owner of the account verifies is. This would solve a lot of problems like in this thread... imho anyway |
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Here's my PayPal horror story: I sold an camera, the buyer pays by PayPal, 3200 euro (that's about $5000), I get an e-mail from PayPal that they froze my account because I received more than 2500 euro on it. They ask me to identify myself but when I opened the PayPal account I used my nickname - surname which doesn't match with my official name - surname and even though the PayPal online help says that they will change your nickname into your official name, the Vichy Franche branch of PayPal refused to do this and I couldn't touch the 3200 euro, they wanted to keep it for 6 months and then decide if they were willing to give it back to me. So I refunded it back to the buyer who then transferred it by the good old reliable bank transfer (wire). But what if I wasn't on good terms with the buyer? Then I would have been f u c k e d. |
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Haha. Never open any money account with a nickname.
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For the record, we ask for one ID and you can never transfer funds into your Payoneer account until you have been approved, so you will never have that situation. Also, unlike PayPal, if we DO shut down your account (I only know of 2 cases in the time I"ve been here), the funds are always sent back to your partner so you can get them back - they won't be lost or held for any amount of time.
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Go read here... www.paypalsucks.com - thousands of idiots like me |
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People were complaining about this Paxum "ID verification" process months ago. Quote:
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www.downloadillegalpornpaywithpaypal.org |
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driver licence driver licence notarized copy of the Driver License bank statement and its still not enough |
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Personally I think giving out your passport is bad enough in this day and age, with identity theft rampant, but handing out all your IDs and docs to God knows who is lunacy, IMHO. |
Well, I can't speak for PayPal, but I know that we required to get AN ID by the regulations we follow to be able to issue the MasterCard, but like I said, we only ask for one ID (as long as it is clear), and we let you choose which - a driver's license is fine. All of the companies ARE dealing with money, after all, and these aren't prepaid cards that are sold at a gas station, they are related to a company that has about a million regulations to uphold (we do, I assume Paxum does have some, too).
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but i sell loads of crap on ebay in my first week my paypal account was frozen because they suspected me of fraud because too much money was going in to my paypal account so i basicly lost about $800 for 3 weeks while i had to send them my abn number business name invoices for the stock that i purchased the tracking numbers for the stock that i had sent this was all the stuff i had to provide which paypal waited 3 weeks for them to open my account again i must have rang them 20 times the stang thing is they said they will not open my account untill they could prove i sent all my items which i shipped via express post which was not traceable paypal is just one big fucking headache |
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Thanks so much :) |
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