Affiliates: a question about ccbill
 

Just curious:
Have you seen a drop of your conversion ratio just after a rebill or a chargeback.
For example: 2 chargebacks, then suddently your conversion ratio seems to decrease ?

my main issue with ccbill is that they dont provide any data so it is impossible to promote ccbill sites when testing seo projects. My other problem is the few #1 spots on google with use ccbill have 0 sales. I find that hard to believe. So I suspect something else is up with that.

Paging SwirlsGirl.

ccbill sucks. the 1990s interface is terrible. cant track a fucking thing without creating multiple accounts with single programs

create a subaccount ?
as an affiliate i can see that it is possible.

I trust ccbill, I think they are good people but I no longer promote ccbill sites. I still promote some of the old ones like metart, ftv and phil flash, but would not touch a new ccbill program. I am signed up to literally hundreds of programs and ccbill used to represent the majority of my money but just to many reasons not to promote them these days. Number one is, no stats, with conversions dropping, how the fuck are you supposed to compete without being able to determine where your sales come from.

:1orglaugh:1orglaugh:1orglaugh

CCBill have to do everything they can to protect their own biller credit rating (or whatever the official term is), so they most likely have software in place to keep chargebacks to a minimum, which could include what you're suggesting. i.e. if an affiliate sends a higher ratio of chargebacks, any attempted transaction through their ID is policed more thoroughly

Yeah, a ccbill rep stated as much a few years back. Harder scrub after CBs.

Which is ignorant as hell.

i cant afford ccbill... :(

And about a year ago I asked the same question here and I'm pretty sure a rep denied it. But putting two and two together I don't ever recall any affiliates complaining that CCBill canned their affiliate account due to chargebacks or refunds so you would think they must have some automated means of handling it. Like bumping the scrub on the affiliate account to some insane level.

Often chargebacks aren't due to affiliates and are more due the sponsors. Many of us have no idea what is in the members area or how often it updates. We have no way of being notified if the sponsor decides to add some shady $100 pre-checked cross sale..

I don't get why people keep saying they provide no data. The only thing they don't provide is hit data with referring urls. But they provide referring urls for sales. It's also true that most programs don't have form data or unique click reports enabled.

I don't even buy traffic, CCBill data is useless for tweaking traffic without making 5000 sub accounts. Here is what my unique trackers look like for a single program that I just started pushing. They don't show referring urls either but at least I can easily change the tracker code and know exactly where it came from and even which link on my page was clicked.

http://i.imgur.com/itnpd.jpg

The fact that so many here go at this completely blind is mind boggling to me. Sometimes changing a couple of words in your link text can increase joins by 50% or more. Throwing shit up and counting sales is only going to limit your income regardless of who the biller is.

How do you mean?

If an affiliate is regularly sending chargebacks then you should collect enough data to verify that it's a problem with the affiliate. If they are doing things that create chargebacks they should boot them from the system after a warning to clean up their act. If they are just promoting a crap sponsor then that sponsor should be warned and booted if their chargebacks remain high.

Regular old statistics will tell you that for every x number of joins you will have groupings of y number of chargebacks thanks to standard deviation. Even if a single users chargeback ratio is 1% they will have 2, 3 or even 4 in a row every x number of joins. When you are dealing with so many affiliates there will be plenty of them at any given time that have bad luck right at the beginning, so punish them forever?

Basically, you can have a terrible run of luck at no fault of your own even if your chargeback ratios are great overall. You don't punish people for bad luck. The reason they charge 13% per transaction and get rich in the process is because they are lowering their risk by processing millions of joins overall. If they scrub harder on those that run into bad luck then what exactly is the justification for charging such a high clip in the first place?

I think I see now. You mean the lack of campaigns. Then you just make another account and merge it if you need that. Though I agree it's a pain and not very convenient.

You could hack something together to do much of the trick without having thousands of subaccounts. Make a special link which goes to intermediate pages on your server then forwards to the real ccbill link. This way you can still track where individual sales are coming from based on the referring url. Even if it's all originally coming from the same page.

Like so:

mydomain.com/track/ccbill/sponsorname/campaign10001.html
mydomain.com/track/ccbill/sponsorname/campaign10002.html
mydomain.com/track/ccbill/sponsorname/campaign10003.html

So 'mydomain.com/track/ccbill/sponsorname/campaign10003.html' will show as the referring url in your CCBill stats when you make a sale. You would also have access to your outgoing hits this way. Though a drawback is the multiple forwarding isn't efficient and is slower. IT would still be easier if CCBill provided something.

Yeah, too much work for what I do, I would need thousands for one program. It just makes no sense that the top biller in this industry is so far behind on one of the most important things.

Agreed, wasn't sure if you meant what you just said, or if you meant I was ignorant for thinking it :)

First came to my attention when a guy did 7 months of CBs in one hit, then saw similar patterns - sales would be rough as fuck for the next 4 - 6 months (from memory, this is going back a fair while). The odd CB here and there is obviously gonna happen, it's the 'bulk' ones that seem to get you triggered on a harder scrub. Prised it out of a rep who said something along the lines of 'I can't tell you specifically how we operate our scrub, but yes, *some* things raise flags, this *may* be one of those things, which *may* cause us to scrub a particular aff's surfers harder'. This was on a board, this one iirc, so I'm not saying anything in public that hasn't been said, and no doubt ccbill reps will now come in and call bs on what I just said.

If you have any sort of volume, you don't really need a rep to say yes or no anyway, it's plain as day imo.

Indeed :(

I never liked them anyhow. I promoted EscortBiz years ago and did like 1:200 on his main site. Very next month 0:8000 or some shit, asked about it and got the standard brush off. Searched around and saw that they do the same thing in every single thread on the topic and I see they still do it to this day. :1orglaugh

I can deal with a company having problems or scrubbing to keep the whole system up and running but what I can't deal with is lying. 50 people on GFY complain about no sales for 3 days, it's not a fluke. Ratios go from 1:400 to 1:30,000 for someone that has steady sales for 10 years to everyone else, not a fluke. How many times has a rep come here and actually confirmed some problem on their end? It might have happened but it's damn sure not often.

spoken like one of the truly ignorant.