Amerinoc aka phatservers
 

what's your uptime like? :helpme :helpme :helpme one of my accounts i think the server has a cold :( :1orglaugh

I have never had a problem with them.. Ever.. :thumbsup
Good luck with your issue though.

Amerinoc has been berry berry good to me;)

.

I like them :)

perfect in every way could not ask for more.

I've been with Phatservers/Amerinoc a long time and they always have very good uptime, technical support and customer service.

lol... But seriously, maybe the issue is temporary...??

i hope so. i like them as well bob :) the question was how is your uptime :1orglaugh

Are you having problems with dedicated or shared hosting?

I don't think I've had any down time since I upgraded to a dedicated server. When I was on VPS I had quite a few down times.

just checked my semi managed vps, only 10min down in 19 days.

up 23/12/2011 4:55:53PM 28/12/2011 1:02:20AM 4d 8h 6m 27s
down 23/12/2011 4:46:53PM 23/12/2011 4:55:53PM 9m
up 14/12/2011 8:37:53AM 23/12/2011 4:46:53PM 9d 8h 9m
down 14/12/2011 8:36:53AM 14/12/2011 8:37:53AM 1m
up 09/12/2011 2:41:53AM 14/12/2011 8:36:53AM 5d 5h 55m

They have been good for me. Only downtime I had was a whole ip of mine somehow got switched to another host, they changed it to a new ip quickly after I put in a ticket.

:mad: :mad: :mad:

I had a bad experience with them in the past hopefully they are better since then. What concerns me, as with any company is the name change. Good luck with your issue :helpme

bump bump

Thousands of servers, something somewhere at somepoint is going to break.
Im not sure what your account name is, but I can pretty much bet you are on a virtual server with a bunch of other users that probably had some issues and was taken care of.

Really dont see a need for a poll like this with questions insinuating that there are major problems when there are in fact no major problems, but an isolated incident with a virtual server holding many accounts, which does happen from time to time.

How about a poll that asks, Should I upgrade to a vps or dedicated server so I am not at the mercy of a virtual account?

My VPS and dedicated with them are great. The virtual is good too actually.

10 minutes in 19 is not good

Not sure why people think its ok for a shared plan to lack service compared to a VPS. You do realize its the same idea but for bigger customers...

Getting bad service on a shared plan is not ok If the host thinks that is ok. I would not host with them. I also do not believe amerinoc thinks this way as I have had accounts there in the past and the service they provide is very good quality! And I am saying this as one of there competitors.

I rarely had issues, and when I had them, they were solved really fast. It took me more time to read the posts in this page than what it would take me to get support from them :)

AMEN! You need to differentiate between shared environment on a virtual, as opposed to being on VPS, Dedicated, or Cloud instance which are MUCH more reliable, and not vulnerable to an abusive virtual draining the resources on a shared box. Shared hosting is priced accordingly because you are "SHARING RESOURCES", thus there is some assumed risk involved.

I feel ya moose!

I think you interpreted part of that incorrectly. We don't differentiate between the size of an account when it comes to our managed plans. :2 cents:

As to the OP....

The account that had issues is on a shared server that had a user under attack, it was dealt with. Unfortunately, the risk of that happening is greater on a shared hosting plan by the very nature of the fact you are sharing the server with other users. We battle problems on shared hosting environment servers 24/7 simply based on the sheer number of shared servers we have deployed, 99% of the time you don't even know we are doing it and our guys get no love for it, in many ways, it's a thankless job, it is what it is, but rest assured, we are here and will continue to fight the fight and answer your support tickets when they come in. :helpme

Good luck with the poll.

have always been shit with retards in the support

its just a poll i don't see the reason why you need to share what plan im on :1orglaugh

Nope, it's not...this isn't necessarily directed at Amerinoc but the mainstream host I'm with that I host adult on maybe goes down for 5 minutes every 2-3 months or so and it's always a pre-announced maintenance.

little to no probs for me, and the probs I have had, were just back-end stuff that needed to be tweaked. never caused me any downtime, just a slight headache here and there.

very happy here!

-Loki-

What plan you're on makes ALL the difference. :2 cents:

I am proud to have the on my SIG. They go the extra mile!

I've been with them a few months but have had great service so far. Support is super fast getting back to me.

You're lucky they (and others) offer shared hosting service. It's thankless, as Moose and Mike said, for sure. It's okay that you'll never "get it" about the nuisance of you starting a negative poll in a public forum. Nobody expects that you ever would. Cheers

Brad

Nice post.

Cliff notes for the ultra lazy: There isn't much money in shared/virtual hosting.

Moose and Matt*

Ask how many accounts they have on each server, some don't limit them and cause these type of issues. We keep ours around 300 and almost never have any slow downs for any accounts.

I don't suppose you ever thought of doing a traceroute BM and seeing where the problem is.

It's funny an old man who is clueless comes up with this. :1orglaugh

I don't think I've been down for that long in the last year with AmeriNoc.

shut up


negative poll? look at the answers

I didn't say THAT, well, not exactly. They both do a ton of virtual hosting, we also do some with the acquisition of HostHead. I'm simply echoing their sentiments that the ongoing work to service these is much more involved than most know by virtue of tight economics. Great technicians are costly, as is employing enough for true 24-7, redundant coverage. The market is huge for this, a good friend of mine has 17,000 virtual accounts that bill 2 million a year- I'm not digging on providing the service, I respect the requirements of fulfilling that business model.

Lastly, that within that tier of sales and clientele is largely "new" or smaller businesses, therefore its not expected by hosts that these clients fully understand the fundamental economic or infrastructure differences or benefits of this versus VPS, cloud or dedicated. These become logical options for service at first business breakout to afford greater uptime, performance and reliability.

Happy Holidays,

Brad

We've been happy customers of theirs for many years. We keep a a couple accounts with them even though we have our own rack of servers locally.

Good point, that's EXACTLY why we created VSYS™:


VSYS™ Virtual Hosting Plans

What sets WEBAIR.COM VSYS™ VIRTUAL WEB HOSTING PLATFORM apart from the rest?

A traditional host will share resources between all of the users making it increasingly difficult to secure properly. This is especially true because of the fast paced evolution of web hosting software and technologies we work with today. Our technology takes a different approach by assigning each customer their own apache instance. All apache applications and modules natively run as this distinct user, eliminating the need for complicated security and per-user or per-site configuration mechanisms. Shared or virtual hosting offers a secure, reliable and affordable way to get your website up and running instantly! All the tools you need to build/design your site are provided! You can set up an online store, blog, forum, or whatever your project may be. And it's all backed by a 30 day money back guarantee!

http://www.webair.com/webhosting-vsys.html

Great way to hijack a thread and promote yourself, very classy :-)

Classy! you make it sound like this is a congeniality contest! It wasn't a an intentional jack, it was meant to inform. Carry on... :upsidedow

Amazing.

Here's a bump for you. Good luck with it.

Thanks! We worked hard on it...
It has made our virtual offers much more secure & reliable. :thumbsup

Amerinoc is pretty much unbeatable in the support department.

The only issue I have with them is that some of my servers are getting pretty old and I am going to have to get in touch with them to get some sort of migration/consolidation going on.

qft..........

it was bound to happen. can't have a thread without spam its whats for dinner. :1orglaugh

is everyones sites up at the moment? i like their price that's why i use them

mine are all up.

mine are back too

Uptime 99.99%
Downtime 14m 59s
The average downtime length is 7m 29s
Number of downtimes 2
The longest downtime was 9m 59s on 2012-01-03 22:30:50 and the shortest was 5m on 2011-11-13 03:40:48