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journalism 03-03-2012 08:31 PM

Paxum Support
 
You are one of the top when it comes to payment solutions, now when do you actually create a PDF Statement of Account? .csv format is like just a garbage for me. Can you guys do like Payoneer, Epassporte, Paypal and others who provide a formality of our statement of accounts? You guys earned more than thousands a dollar a day and can't create a formal statement of account? I need it for my taxes as well. Since our Internal Revenue is asking me of statement of account while I submit and print the statement of account in .csv format they don't believe me. They said "It looks like a trash and created by you only." So please do something about it.

RuthB 03-03-2012 10:08 PM

Hi journalism,

Please let me know your account email with us, the date range you seek to export (and any other relevant filters), and exactly how you wish the information to display on the PDF. We'll do our best to accommodate your needs.

Thanks,

Ruth :)
[email protected]
ICQ #233-854-608
AIM/YM/SKYPE - PaxumRuth

Overload 03-03-2012 10:37 PM

pft ... get CUTEPDF and create yer own PDF from any file :2 cents:

youdeserve 03-04-2012 01:31 AM

Quote:

Originally Posted by RuthB (Post 18800953)
Hi journalism,

Please let me know your account email with us, the date range you seek to export (and any other relevant filters), and exactly how you wish the information to display on the PDF. We'll do our best to accommodate your needs.

Thanks,

Ruth :)
[email protected]
ICQ #233-854-608
AIM/YM/SKYPE - PaxumRuth

What I'm missing is the display of pending transactions on the card - everybody does it nowadays.

RuthB 03-05-2012 11:34 AM

Quote:

Originally Posted by youdeserve (Post 18801068)
What I'm missing is the display of pending transactions on the card - everybody does it nowadays.


We don't currently display pending transactions as itemized information within your account.

However, if you do have pending charges on your Paxum Mastercard and you wish more information, please feel free to open a ticket in the Message Center and contact support regarding the details of your pending charges. :thumbsup


@journalism - please get in touch so we can assist you. Thanks! :)

MrDeiz 03-05-2012 12:29 PM

Ruth you haven't returned my 2 last emails and i've got 1 support ticked delayed

ty

RuthB 03-05-2012 12:41 PM

Quote:

Originally Posted by MrDeiz (Post 18804381)
Ruth you haven't returned my 2 last emails and i've got 1 support ticked delayed

ty

I just checked my email and you're right! My apologies. I thought I had replied to your email on Friday, but apparently I had not!

I just sent you a response to your email now. I'm sorry for the delay! Let me know if you need any further assistance :)

RuthB 04-01-2012 11:13 PM

Quote:

Originally Posted by journalism (Post 18800861)
You are one of the top when it comes to payment solutions, now when do you actually create a PDF Statement of Account? .csv format is like just a garbage for me. Can you guys do like Payoneer, Epassporte, Paypal and others who provide a formality of our statement of accounts? You guys earned more than thousands a dollar a day and can't create a formal statement of account? I need it for my taxes as well. Since our Internal Revenue is asking me of statement of account while I submit and print the statement of account in .csv format they don't believe me. They said "It looks like a trash and created by you only." So please do something about it.

Done :thumbsup

You can now export in either CSV or PDF.

We also added some other new features, including an affiliate program.. you should check it out the next time you login to your account. You can find all info in the 'Announcements' section. :thumbsup


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