Immediate Online Chat Support for Issues...
 

Immediate Online Chat Support for Issues...

I see more and more companies offering this...Like say Hostgator...


What are some other companies you've seen offering this service?

It does not have to be anything internet or adult/xxx related...

I am just curious...


Who else have you seen?

In my experience the people you speak to are so useless its not worth the effort.

Really? Can you name the companies you used/had issues with??? -- And by Speak...I assume you mean "CHAT" ??

the live chat is useless 50% of the time :(

Funny you mention Hostgator - They are a classic example.

Yesterday I was 'chatting' with someone on Sky support. I thought it was a bot at one point - Totally useless.

They are like the Indian call center guys - If the answer to your issue does not pop up on the computer in front of them their heads implode.

the best support is by tickets if they can get answered/resolved in 5-10minutes time frame
next on my list is live chat support
and last is phone

tickets are really the best since they leave trace what went wrong and when, how did they solve it and when... etc... so it's easy to trace later...

We provide live support over Skype, Google Talk and phone support in working hours