Lost CCBill check asppears as CASHED...
 

Hello,

I have received some CCBILL checks, and when checking with the records,
I noticed one of them was missing.

I contacted customer service, and they told me: that check has been cashed.

I havent cashed it because i have never received it.

So, It seems it got lost in the mail and somebody cashed it????

Im not in the USA, I have a courier office who re-ships the checks to me.

Theres something i can do? Or thats it... I just lost the money :(

thanks for any advice

Yes

1) Change the courier service

2) Get a copy of the cashed check, track down the villain, get your money back from them.

3) Get wires or direct deposits instead of checks


:thumbsup








.

For what i have tracked from here, it seems it got lost *ON THE WAY TO THE
COURIER OFFICE* in Phoenix, and it was SENT by MAIL from CCBILL IN PHOENIX too,
so is strange....


I will look into the wires...

THX

The money back? How?

I have contacted CCBILL and they will send me the copy

The service could well have accidentally remailed it to another customer.

Always use wire transfers.

Hope you get it sorted out. I still use cheques too, not really sure why. I should at least switch the big ones to wire transfer.

Or someone working at your mail forwarding service stole it ?

Reply from CCBILL:

" No, that is not a possibility as the address that is shown on the envelope, is on the check. I apologize. We are still waiting to get the copy of the cleared check from our accounting department. Once we have it, we will send it to you."

switch to wires.

I believed that at first, but they told me before hand how many checks they were
sending me, and i received that exact number. And i have full confidence in them
because i have been working with them for years. Again, is really weird.

Yeah. Seems to be the way to go.

But checks are easier to me, because they are not so high in value....

Thanks. Not yet. As you i also use checks.
To me is just easier, more practice as the amounts are not so high.

Can't they just report it stolen ?

Seems not. They told me this:

"we can send you a copy of the cleared check so you can provide it to your local law enforcement for investigation. Please let me know how you would like to move forward."

But i cant do nothing from here with that i guess....

When you get the check it should be clear who cashed it and to which bank account or persion it was paid.

But is it even possible to cash a check when it's not in your name?
I remember when I still did checks the bank would never cash it if the name was not exactly the same as the name on my bank account. So how would it be possible for someone else to cash the check?

"I believed that at first, but they told me before hand how many checks they were
sending me, and i received that exact number. And i have full confidence in them
because i have been working with them for years. Again, is really weird."

So they subtract the number of checks they stole, and tell you the number they're sending. This means nothing.

yes, i was thinking this. Unless they used some shady check cashing place.

That happened to me ones. Although the check was cashed near the airport in my country, I tracked the guy down using yellow pages, used bad words and got my money back in full. Wasn't ccbill's fault, but it's really surprising how easy it is to cash someone else's checks.

If you have a friend working as a bank cashier then it's super easy :2 cents:

I had a similar issue in january...
I was going to suspend it with CCBill... but the $ value was almost what I had to pay... :pimp

decided to w8 and after 1 month it was on my mail box...
got lost somewhere in the atlantic :)

Ya, it is possible..

We use Bank of America, and we use their ATM machines for deposits.. all deposits clear by 8pm that same day... I think because it just scans and uses the account and routing numbers on the bottom of the check to expedite it...

On at least one occasion we accidentally deposited a business check into our personal account.. The deposit was made and no corrections were made later on.

So if someone deposited it at an ATM, I suppose it is possible.

I had a problem where my paychecks were being intercepted somewhere here in California and being cashed at a bank in Stockton. Usually I deposit my paychecks, but occasionally my wife will and I just assumed that she had grabbed the past few checks and cashed them - until our main account emptied out. This was also with BOA - My account was BOA and the account cashing my checks was also BOA. BOA was less than helpful and failed to give us any information at all, and my (then) employer had to cancel the checks and issue new ones. However, they didn't give us any information other than it was an account in Stockton.

I actually received a check from them about 2 weeks ago that was from like 2009 that got lost in the mail somehow. I returned it certified mail and they added to my account.

I still havent received the cashed (not by me) check copy from CCBILL.

The check goes out from CCBill offices in Phoenix to a courier office also in Phoenix.

Once they get a bunch of them, they let me know, and they re-ship to me.

They told me we have 6. OK. Ship them. And I have received those 6.

When I check the records I see one is missing, they should have get 7 instead of 6.

So, Maybe somebody in the courier office stole it and cashed it, is a possibility, I have worked with them for years and years and never got this problem, but i cant think in another
possibility.

And yes, If it was that way it seems is not very hard to cash someone elses check.

Thanks to all for the info and replies to the post ;)

Damn. And how did u solved the problem? went to wire option?

When dealing directly with the bank it can take a couple weeks to get a copy of a cashed check. Why do you think CCBill could get it for you in a day? :error