moniker - any chance of support?
 

Day 2 now of wondering why I've been billed twice for the same domain renewals, any chance one of your staff can get their thumb out their ass and answer my emails?

Call them.

yanks can't understand my accent :(

While I'm here though, and on the off chance they might reply, why is domain privacy renewed a week or 2 before the domains are? I assume so that you can make easy $$$ by renewing privacy on domains unchecked for auto-renew, and set to drop, but was just wondering.

always i get response in about 2-3 hours

What the hell does baseball players or dentists have to do with this?


J/K Talk slowly and clearly and you should be fine.

they don't monitor the boards anymore..

I think I saw AmeliaG from SpookyCash had the same issue recently. You might want to see if she ever got it resolved and if so how.

Bari no longer works at Moniker, and no one from Moniker monitors this board anymore.

Best bet is to email them.

Last few ticket submissions seemed to take roughly 2 days to get a reply/resolution.

:2 cents:

yeah, support has sadly been going downhill for quite a while it seems. Really used to like moniker but I prefer other registrars now.

3 days of no reply to my emails, fun and games on the phone it is then. Sheesh.

wtf...

Phone

Toll-free in the U.S. and Canada: 1-800-688-6311
Outside the U.S. and Canada: 1-954-861-3500

So I dial 1-954-861-3500 and get through to the blind and deaf directory enquiries in Scotland whose number is 195 o_0

Try 001-954-861-3500

cheers mate. They're shut lol, fucking hell, fml...