NatNet is down?
 

Hello,

It is just me or National Net is down?

I can't access many of our sites and their page doesn't seem to work: http://www.nationalnet.com

Its been a few minutes so far like.

Yeah, it's been down for about 30min. :Oh crap

They are down.

Jimmy

I have clients literally crawling up my ass over the downtime... :P

Yeah it's been down for a little while now. I'm sure they are working hard to fix it, but I'm curious what's up.

Their recent twitter message:

seems to be down

nice to see you here, there are a couple of people looking for you:

https://gfy.com/showthread.php?t=1062...hlight=spacash

https://gfy.com/showthread.php?t=1067...hlight=spacash

:thumbsup :error

yeah, all my sites are down, frustrating when there is no way of contacting them to find out whats going on.

Even email is down

I don't have any natnet servers... but I fucking hate hosting.

It's the one aspect of the internet that has NOT improved at all in the past 10 years. Everything shared is oversold as fuck and most support teams real job seems to be getting you off their back

I'm extremely technically inclined and the way that tech support tries to dismiss valid identifiable problems has become a fucking artform.

You don't have a phone?

Looks like they spoke too soon

** Strangely enough...I was JUST about to ask the same question - except I am with Certified/Naked Hosting...
All my sites are down, and so is theirs...

Odd coincidence?

Down Down Down :(

sometimes shit just happens

They told me they would be back up "momentarily" 45 minutes ago :P

since they are a reseller of Natnet - i guess not

Not odd, same data center Brad :) Sorry for the issues. I know they are working hard to get everything back up ASAP.

Thanks Kacy for clarifying, thought I had messed something up on my end.

Ya, Kacy...I was sorta figuring that and being a lil sarcastic.
Luv Ya! And I know y'all are busting it to get fixed...both Certified AND Nat Net.
;-)

Down for me...

Oh I haven't seen those.. I always been around, but not around the board.

Anyone with question related to the program can mail me to [email protected].

Hey Guys....Sorry for the inconvenience....we are experiencing a DNS issue that has us down. Our Emergency Response Team is working feverishly on it as we speak. We will update you as soon as we have more information.

Again, I am very sorry for this interruption. I assure you we have all of our resources invested in correcting this outage.

--T

It's back up now

and down it goes again

Sucks to have downtime, but I think this is the first time my machine has been down for over 60 seconds since I started using natnet over 6 years ago. Sales aren't looking good this morning though :(

Not for me.

Is it just me or has SpaCash stopped paying its affiliates?

Yeah, we've had a few downtimes over the years but not long enough to really affect anything. This is 2 hours so far. not good.

Yeah none of my 1 & 1 servers can ping the nationalnet servers currently but my servers are up for me. Hopefully, dns will propagate soon

First time i've had noticeable downtime, we've been with them 18 months or so, sales figures are sucking right now, at least $400 down at this point in the day, hopefully it won't be long now, i'm getting agitated

EDIT: back for me now!

Still down for me. :(

there is many programs and sites still down :2 cents: like 10 percent in list i am checking, oops

Keep us in the loop!

Are there tornados ripping through Atlanta right now?

Curious, If this is just a DNS issue, why could we not get directly into our boxes for the first 2 hours and now for the last 40 minutes it's been hit or miss on getting in?

Update: Our engineers feel like they have isolated the issue and working on the repair now. Over the next little while you may notice sites going up and down as they work through the repair. Again, we apologize for the issues and we sincerely appreciate your patience.

--T

loled

nice catch :thumbsup

Last I heard its sunny and warm in Atlanta...http://www.weather.com/weather/right-now/USGA0028

The DNS servers are still down... Off and on the last 2.5 hrs

I showed NN down for about 20 minutes, but being load balanced in LA has its advantages ;o)

Your x2k.com sites are down

I don't think this is a "DNS outage" as people are reporting they can't even ping their boxes.

Why would National Net say it was a DNS outage?

That is a fair question....the original diagnosis was DNS related but in actuality there was a deeper issue in our routing that it took some time to diagnose and then isolate. In an effort to get information out to our customers we probably spoke to soon but it was all in an effort to keep you guys posted. Again, sorry for the issues and I assure you that we will have this issue resolved soon.

--T

Working now for me :)

Sounds like a routing table issue. :o(

looks like its resolved, thanks Tony and the natnet techie team for your good work!!!

Hi Brad...as people that know me can attest, I am not the technical brains of the company so I honestly do not know...what I can tell you is that once the dust has settled and everything is back up and running flawlessly we will go through an entire Post Mortem process that will detail every tiny thing that could have caused it, we will analyze how we diagnosed it, and we will define new ways of both avoiding the issue in the future and how we handle future issues.

As I have always promised my clients...we cannot guarantee you perfection...nobody in this business can....but what we can guarantee you is that when troubles do arise we will be mobilized and working on it with ever resource at our disposal.

Again, I am deeply sorry for this issue and I truly appreciate your patience.

--T

Thank you Tony!

I agree, its more than just DNS servers at this point... I was able to ping the boxes earlier.

Down again :(