Thank you for 100,000 support tickets and 11 years
 

Hi Everyone!

Just a brief note to say how very thankful we are this holiday season as we prepare to enter 2013. Matyko was kind enough to email me this morning and point out that we just passed support ticket 100,000... While its "just a number", we are so pleased to still be working hard and having the privelege to support so many great entrepreneurs, through good times and bad.

From all of us at MojoHost, we wish your family peace this holiday season and prosperity in the New Year!

All the best,

Brad Mitchell
MojoHost

You have built a great solid company and have surrounded yourself with a great crew.

Happy Holidays to the Mojo Family my friend ;)

Merry Christmas.

:2 cents::2 cents: Couldn't have said it better! :thumbsup

Time totally fly's - Congrats my man!

SINHOST FTW!

:)

Woot Woot!!!

Congrats Brad!

Happy Anniversary

Brad, I just checked and my first ticket was #11190, opened by you on 11/13/2007 :)
So Mojo techs processed ~90k tickets in 5 years which is quite a large number!

Congratulations and I grab the opportunity to celebrate my 5th full year on Mojo boxes! :pimp

Congrats To Mojohost and the Awesome Clients we get to work with!!

On the Note of "Time Fly's" This Xmas marks my 3rd year with Mojohost=)

Congrats guys :thumbsup:thumbsup

51 of those in the past 2 years are me :thumbsup


Congrats guys.


.

SEEEEEEEEEEEEEEE! It's crazy lol

My favorite guys in porn! thank you again for helping us take it to the next level.

cant wait for 2013!

You are welcome.
I will try to put in a few more to get you to 200k faster..

11 years?

Congrats Brad! May you have 100,000 more tickets and 11 more years at least!

Congrats to the company with the best service I have ever received.

:thumbsup

Looking good Brad!

100k only in next 11 years would be bad, at current ratio he does 100k more in 2-3 years :)

Congratulations Brad!

And I would say you're one of the smartest and nicest people in the hosting business

Very impressive. Well-done MojoHost!

Congrats and Happy Holidays!

Haha suddenly I feel shitty about so many support tickets.

But thanks for answering every single one of them promptly.

Congrats, and thank you for making my headaches go away and the funky t-shirt

100 thumbs up from Canada !

I swear, only 234 of those are mine! And every last one closed with satisfaction.

-- a happy Mojohost customer since 2004

(P.S. most of those tickets are lazy me going "would you please do xyz server thing that I could theoretically do myself only I'd surely screw it up, k thanx bye!"

"100,000 support tickets, 11 years and the coolest shirts money can buy"

That is a huge number of support tickets! Well done for keeping your sanity!

What happened to the Canadian guy from P2P ADS?

That guy VANISHED completely from the business...

It's the same corporate entity since 1999. In April 2002, it was officially as a hosting company, SinHost. In approximately 2004, renamed to MojoHost.

LOL - I was cleaning out my closest last week and found a SinHost shirt. I think I'll pack it for Vegas.. if it still fits! LOL

Always a gentleman to me, thank you and give my best to Claudia.


Cheers,

Brad

That's an amazing accomplishment, Brad. Congratulations to you and your success is well deserved.

Happy Holidays to you, your fam and your work fam! Love you

I lay claim to ticket #11067 as my first. 2007 -- been a long time, buddy!

A well-deserved congratulations, Brad, and a very big THANK YOU for having your guys resolve all of them with professionalism, speed, and completeness.

Think about how much additional stuff you guys have done over icq. I get depressed looking at our ticket system - we're up to #4011

11 years and still going strong means something.
:2 cents:


Congrats!

LOL mine was #11190 :)
...Bit shy to confess I had more than 1000 tickets :P

Happy holidays to you and your crew :thumbsup

I am happy to have been instrumental in helping you achieve those numbers ;-)
The mojo techs are second to none, by far the best support I've had from any of my hosts over the last 13 years!

Anyone have a lower ticket than mine? Mojohost tickets, report in!

How many tickets does the average client submits per year?
I read this thread and I am wondering how one client could be responsible for so many tickets, like 234 or whatever. I do not have much technical idea so I usually rely on host support, but even me I do not submit more then 10 tickets a year.. Sometimes even 5 a year or less. And most of them are "server is down, what is going on" or something like "I can not find which nameservers to use" lol :) How do people rack so many tickets?

This is fully managed service,which means they do all kind of shit what client require from them,including install of third party scripts.

Congrats Brad :thumbsup

Cool beans...that is a long time in business..congrats :)

Can't say enough about the outstanding service and support from Brad and his crew at MojoHost. :thumbsup

Best wishes for happy holidays and a great New Year (see you in Vegas)... :smilie_we

Another satisfied MojoHost customer! :)

ADG

Congrats Brad :)

Now I'm curious to get the count on threaded responses to tickets. Should be 3-4x I think.. Oi!

Brad

This. In fact, they even have stuff like a script to do an instant WordPress install; it's way faster and easier for me to say "can you please hit me up with a new WordPress install on mydomain.com?" than it is for me to do it myself. A bunch of my 200+ tickets are lazy stuff like that.

Congrats and props!

Not only that, but Mojo has, several times, suggested different ways of thinking about what I was trying to accomplish. Saved me time and money in the long-run. :thumbsup

I had to go look how many tickets i opened: 1100. Sorry about that. :)