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-   -   Customers "gaming" the sign up page (https://gfy.com/showthread.php?t=1094350)

camperjohn64 12-27-2012 02:44 PM

Customers "gaming" the sign up page
 
I have an ethics question:

On my site I have multiple payment options.

One of them is "$15.99 for 6 months".
Another is "$9.99 for 12 months".

Some people sign up for the 12 month option, pay $9.99, but then they almost immediately cancel so they get one month at $9.99, and don't have to pay the higher price.

Should I:

1) Continue to charge $9.99 a month and allow them to cancel anytime.

2) Charge $119.88 (all 12 months) as soon as they sign up so when they cancel I still get their money for all 12 months.

It's not my bread and butter site and either way I don't get lots of sales...just a though on what you would do.

Sly 12-27-2012 02:45 PM

2) is how it's almost always done. Even in mainstream.

Lace 12-27-2012 02:51 PM

Quote:

Originally Posted by Sly (Post 19392603)
2) is how it's almost always done. Even in mainstream.

+1

8char

Voodoo 12-27-2012 02:51 PM

Depends. If the product is general enough, do you want less money from more people or more money from fewer people?

Personally, I'd prefer $1.00 from everyone on the planet over $10,000 from 10,000 people. Just sayin'.

camperjohn64 12-27-2012 02:54 PM

Quote:

Originally Posted by Voodoo (Post 19392612)
Depends. If the product is general enough, do you want less money from more people or more money from fewer people?

Personally, I'd prefer $1.00 from everyone on the planet over $10,000 from 10,000 people. Just sayin'.

No no, the question is "Do I charge everyone upfront" rather than on a monthly basis until the end of the term.

bean-aid 12-27-2012 02:56 PM

You charge upfront, always.

troncarver 12-27-2012 03:21 PM

hahaha priceless

Kovachi 12-27-2012 03:28 PM

Quote:

Originally Posted by camperjohn64 (Post 19392599)
Another is "$9.99 for 12 months".

Some people sign up for the 12 month option, pay $9.99, but then they almost immediately cancel so they get one month at $9.99, and don't have to pay the higher price.

lol, you should have asked this a while ago, seriously change that immediately.

AutumnBH 12-27-2012 03:47 PM

Quote:

Originally Posted by camperjohn64 (Post 19392599)
I have an ethics question:

On my site I have multiple payment options.

One of them is "$15.99 for 6 months".
Another is "$9.99 for 12 months".

Some people sign up for the 12 month option, pay $9.99, but then they almost immediately cancel so they get one month at $9.99, and don't have to pay the higher price.

Should I:

1) Continue to charge $9.99 a month and allow them to cancel anytime.

2) Charge $119.88 (all 12 months) as soon as they sign up so when they cancel I still get their money for all 12 months.

It's not my bread and butter site and either way I don't get lots of sales...just a though on what you would do.

That's the dumbest shit I ever heard. Seriously what did you expect was doing to happen?

camperjohn64 12-27-2012 03:53 PM

Quote:

Originally Posted by AutumnBH (Post 19392697)
That's the dumbest shit I ever heard. Seriously what did you expect was doing to happen?

It's a mainstream site, not a porn site. Did I think porn surfers are different than mainstream? Yes. Do I really care? No.

Ie: less than 4 sales per month and that's about 4 more than I expected. :-) So far the site has been up about 3 months so I really am not pushing it. At 4 sales per month, I think it has plataued on how much work I will put into it.

Here is the site since everyone will now ask for it.

www.wallpaperwars.com

shake 12-27-2012 04:46 PM

Sometimes letting people think they are gaming something can be the best marketing tool.

Sly 12-27-2012 04:47 PM

Quote:

Originally Posted by camperjohn64 (Post 19392707)
It's a mainstream site, not a porn site. Did I think porn surfers are different than mainstream? Yes. Do I really care? No.

Ie: less than 4 sales per month and that's about 4 more than I expected. :-) So far the site has been up about 3 months so I really am not pushing it. At 4 sales per month, I think it has plataued on how much work I will put into it.

Here is the site since everyone will now ask for it.

www.wallpaperwars.com

I ran a couple wallpaper websites in high school. Did quite well with them. If you wanted to, I'm sure you still could.

Nicky 12-27-2012 08:17 PM

Fuck gaming, let them gamble on the signup page instead. draw black jack or roulette for what amount to pay :P

DBS.US 12-27-2012 08:25 PM

Just KISS it, >>>> Keep It Simple Stupid:2 cents:

seeandsee 12-28-2012 04:13 AM

Charge them 16$ a month and 6month per 9.99$ in total :)

ajrocks 12-28-2012 08:12 AM

Sounds like you need to do some testing on your join page. Test which offers are doing best, retaining longer as well as converting initally at a higher rate. Then test some new options against it to find your true price point sensitivity of your customers. You can increase the acceptance and rebill rates by testing different offers. They do matter.

TisMe 12-28-2012 09:14 AM

Make the first month a higher price then rebill at the lower price.

woj 12-28-2012 10:51 AM

How does one license 20k wallpapers to sell like that?

candyflip 12-28-2012 12:06 PM

Quote:

Originally Posted by woj (Post 19393907)
How does one license 20k wallpapers to sell like that?

:Oh crap:1orglaugh


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