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-   -   How long to get a replacement paxum card ? (https://gfy.com/showthread.php?t=1101297)

fris 02-26-2013 12:53 PM

How long to get a replacement paxum card ?
 
How long usally does it take from issued to delivery, i lost my wallet and need to get all my cards replaced.

sucks.

RuthB 02-26-2013 01:39 PM

Hey fris,

First, you need to cancel the lost card. Please do so by logging in to your account and opening a ticket in the Message Center explaining what happened, and that you'd like a new card to be issued.

Once the request has been accepted for a new card, then it goes to the printers and that takes about 7-10 days on average. Shipping the card to North America usually takes 1-2 weeks for regular delivery. So realistically you'd likely have your new card about 3-4 weeks after you request it.

In the meantime, don't forget we have multiple withdrawal methods - wire, check, EFT/ACH, and to an external CC. Let me know if you require any assistance.

:thumbsup

candyflip 02-26-2013 01:41 PM

I would have figured being in Canada like Paxum, would have it to you quicker.

brassmonkey 02-26-2013 01:50 PM

Quote:

Originally Posted by RuthB (Post 19501743)
Hey fris,

First, you need to cancel the lost card. Please do so by logging in to your account and opening a ticket in the Message Center explaining what happened, and that you'd like a new card to be issued.

Once the request has been accepted for a new card, then it goes to the printers and that takes about 7-10 days on average. Shipping the card to North America usually takes 1-2 weeks for regular delivery. So realistically you'd likely have your new card about 3-4 weeks after you request it.

In the meantime, don't forget we have multiple withdrawal methods - wire, check, EFT/ACH, and to an external CC. Let me know if you require any assistance.

:thumbsup

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tfs 02-26-2013 03:13 PM

Facepalm, please?


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