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-   -   PAXUM BANK PROBLEM HELP!!!!!!!!!!!!!!!ticket ID is #175807 (https://gfy.com/showthread.php?t=1104745)

andrew-acs 03-29-2013 05:07 PM

PAXUM BANK PROBLEM HELP!!!!!!!!!!!!!!!ticket ID is #175807
 
Quote:

Re:Re:WIRE TRANSFER not yet validated after 5 working days. 2013-03-21 02:05:51
hello Sir,

is there any updates about my wire transaction last march 14,2013? why is it still in processing, it is already 7 days since i wired the money,, i am hoping that i will receive it tomorrow..


thanks,


Quote:

paxum19 Re:Re:Re:Re:Re:WIRE TRANSFER not yet validated after 5 working days. 2013-03-21 16:17:44
Dear ***** *****,

The delay was caused by one of the banks we are working with. However, we estimate that the funds will reach your bank account in maximum 5 business days.

We appreciate your patience and understanding.

Best regards.
Quote:

Paxum24 Re:Re:Re:Re:Re:Re:Re:WIRE TRANSFER not yet validated after 5 working days. 2013-03-22 07:46:00
Dear ***** *****,

We have received your request and we will come back with an answer in the shortest time possible.

Thank you for your patience.

Best regards!

Please help us serve you better by taking a few moments to fill out the Customer Satisfaction Survey
AFTER 16 DAYS AND MANY USELESS MESSAGES FROM THEIR SUPPORT TELLING ME TO WAIT... THIS IS THE LAST MESSAGE FROM THEM....

Quote:

Paxum26 Re:Re:Re:Re:Re:Re:Re:Re:Re:WIRE TRANSFER not yet validated after 5 working days. 2013-03-29 08:37:04
Dear Mr. ***** *****,

Your situation has been re-sent to accounting department in order for a solution to be found regarding your situation.

Once an answer is available, we will immediately notify you.

Thank you for understanding.
Best regards.


The bad thing about this is my friend have the same issue and ruth of paxum was able to return his funds. why cant i get mine?? PLEASE HELP $5,060 is a lot for me...

RuthB 03-29-2013 07:02 PM

Hi Andrew,

Thanks for reaching out to us. Both Chris and I received your email and we'll look into it and get back to you as soon as we have an update for you.

Thanks,

Ruth :)

ninavain 03-29-2013 07:59 PM

no worries..money in motion

andrew-acs 03-31-2013 02:03 PM

Quote:

Originally Posted by ruthb (Post 19552434)
hi andrew,

thanks for reaching out to us. Both chris and i received your email and we'll look into it and get back to you as soon as we have an update for you.

Thanks,

ruth :)

any updates mam???

96ukssob 03-31-2013 02:21 PM

Still don't know why people trust these "money holding facilities," especially when it comes to money you can't afford to lose.

brassmonkey 03-31-2013 02:29 PM

Quote:

Originally Posted by andrew-acs (Post 19554324)
any updates mam???

remote support :2 cents:

2013 03-31-2013 03:26 PM

Rookies...

Zyzz 03-31-2013 03:45 PM

<insert popcorn pic here /> aka another paxum success story.

georgeyw 03-31-2013 04:38 PM

Absolutely cannot stand dealing with Paxum, all responses are of zero help and no one seems to have a clue about anything.

Accounts can be setup but not changed, absolute nightmare for the simplest of tasks to be taken care of.

Chris 03-31-2013 05:25 PM

Quote:

Originally Posted by georgeyw (Post 19554477)
Absolutely cannot stand dealing with Paxum, all responses are of zero help and no one seems to have a clue about anything.

Accounts can be setup but not changed, absolute nightmare for the simplest of tasks to be taken care of.

I'm not sure what you mean accounts can not be changed. You can change pretty much anything in your account. [email protected]


As for the oringal OP - all should be fixed for him tomorrow morning.

marlboroack 03-31-2013 05:47 PM

LOL Andrew. I thought you were dead? Hit me up pare.

andrew-acs 04-01-2013 01:16 PM

I got my funds back.. thanks Chris and Ruth. thanks GFY :) ill still use paxum and hope this will not happen again..

bluebook18 04-01-2013 04:02 PM

and how is the chat traffic business?


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