Productivity & Project Management Software - HELP!
 

I've got a lot going on and becoming increasingly more and more bogged down and less organized, so I'm looking for some help on suggestions.

Ideally if I can use the same apps/software for both personal and business life, that would be great.

We have a great CRM now and use Zendesk for customer support. However, trying to manage projects and ideas between our team, we've setup Basecamp. I had this before and never used it past initial setup. As well, we need something for ticketing/bug tracking for our development team.

Ideally, I'd like a solution that syncs with Zendesk for customer related items, but also has a ticketing or priority list that we can create "tickets" with priority.

And, if the stars align... I'd love to use this for personal life too and keep track of to-do's and things going on.

Any ideas or is Zendesk and Basecamp a good solution?

This doesn't fix your problem, but I use todoist.com for personal things. It's the only to-do list I've stuck with.

http://atechmedia.com/

These guys turn out some exceptional apps. I migrated from Kayako to Sirportly and I love it!

These guys are responsive to a fault and are extremely helpful.

most development teams use "mantis" for bugtracking, but that might be more for public testing forums but I reckon it can be used just internally as well

www.mantisbt.org

Thanks! This looks pretty cool.

I've used Mantis a lot, it's a great tool, but need something a little more advanced.

I'm checking out kanbanery.com now, looks pretty decent, but so hard to find what I need easily.

priority matrix is nice too

I like zoho.com it's a salesforce ripoff, works great and free to a certain extent.

I tested all possible systems and only qdpm.net satisfied my needs.Could be beacuse it's interface reminds to forum interface.

we use JIRA for bug tracking of code development. and this coupled with mercurial for collaborative development is brilliant.