urgent - paxum cards not working in serbia at all since yesterday!
 

paxum cards stopped working in serbia yesterday
ive tried three at various atms and also to make purchases and always get denied contact bank.

this is not an isolated incident as many friends also experiencing it. what is going on paxum?

did you try their support?

do not worry,the money is in motion

i just drove around and tried 6 more atms and all are saying invalid transaction contact your bank

at this time on saturday, i experienced that a couple of times with epass, was some kind of atm network update

happened to me one day i sent a ticket to support and they said there was no reason why it should not work

They still working as cc´s you tried purchasing anything?

When I contacted Paxum support about their cards not working recently in Japan, they were not aware of any issues. But from my own trial-and-error and online research I found out Mastercard ATM withdrawals stopped working from April 19, 2013.

According to Mastercard's site, this only affects "Maestro-branded EMV Cards":
mastercard.com/jp/personal/jp/cardholderservices/atmlocations/notification.html

But in fact it affects all Mastercards (including Paxum's):
w w w . sevenbank.co.jp/support/info2013041901.html

I've found withdrawals in Japan don't work at any bank ATM but only at Post Office ATMs.

There is apparently some security-related dispute between Mastercard and the banks:
online.wsj.com/article/SB10001424127887324883604578396270849121246.html

Don't know if this is the same situation in other countries.

from my understanding payoneer is at.the same bank as paxum and payoneer cards work np...

just checked my statements, it says

Fee-ATM Withdrawal International Decline (with currency conversion) (Country [SRB] is blocked.),

WTF... anyone from paxum around??

once visa blocked my unrelated mainstream card the reason was some internal security breach and it was a temporary measure...it may not be related directly to your problem but this is just an example of what may go wrong with ATMs sometimes...I called my bank and they said everything was ok and I tried both shop and other ATM and a few days after this (i think it was a weekend too) it just started working again...after a few days my guy at the bank gave me the heads up on what happened I was tripping my card got de-magnetized or something...

here in hungary everything works like charm, i just tested, dear neighbour! :pimp

tinafaye: I'm sure paxum support will answer your support tickets soon..... well I assume you made one before posting on GFY? :)

of course [email protected] was notified via email

Are you aware that there is a fee for every denied transaction?if you try six times it is something like six dollars less.I am waiting some money soon here and will test it.

Paging ruth..

anyone from paxum?

uh oh spaghetti o's :( i hope you get your cash soon. ill say this once only keep in there what your willing to lose. always withdraw :2 cents:

any news on this?

Just as a sidenote, we went to Serbia last year and we had a great time. Everyone was very nice, felt safe everywhere, had some great party nights and was definitely well fed. The prices were ridiculously low.

My buddy won about $4k EU (equivalent in dinar) at the Belgrade Casino playing poker.. I thought for sure we were gonna get robbed leaving. Some guys that we busted stood around for 2+ hours watching the game after they got felted, and then when we got up to leave they all sort of hurriedly left too ahead of us.. Seemed really weird. Average salary is like $300-400 euros a month there, so leaving with $4k felt like a lot. Nothing happened though.

Must test it tonight, anybody else gave a shot?

We are aware of an issue with the processor that is causing issues in serbia and parts of russia.
The issue is being worked on and we will update as soon as we have more information.

leave serbia NOW!
</joke>

dont have pxum, btw. good luck, btw times are not that bad.

Just tested 100$ atm withdraw at alfabank and all went normal, so its working fine for me.

We are pleased to inform you that this issue has been fixed. The problem was a Choice bank issue that they have subsequently resolved.

If you experienced any decline fees as a result of this issue, please open a ticket in the Message Center of your Paxum account with details of each associated decline fee and we will refund those decline fees to your account.

We apologize for the inconvenience caused to affected clients as a result of this Choice bank issue.

Ah.. The security of GFY.

Thanks for the update, will give it a try in about 30 minutes. Hoping for the best :)

What city are you in?

I did withdraw in Belgrade