Paxum Update - Card Transfer Issue
 

We would like to apologize for the extended downtime of our Transfers from Paxum Checking to Paxum Mastercard.

During our maintenance earlier today we implemented some changes, and unfortunately something in those changes appears to have created an issue with our processor.

We do understand the urgency of this matter and we are working diligently to fix this problem as quickly as possible, however we cannot guarantee that transfers to the Paxum Mastercard will be reactivated before the end of the day. We thank you for your continued patience and we ask you to please rest assured that transfers between Checking and Mastercard will be returned to normal service as soon as we possibly can.

In light of this continued inconvenience we will be providing free transfers from Paxum Checking to Paxum Mastercard for the next week to all Paxum clients once our system returns to fully operational. Once again, we are sorry for the extended downtime of this service.

Please note: Paxum Mastercards are fully functional and can be used for purchases and ATM withdrawals as normal. Paxum P2P payments are also fully functional. Only Transfers between Checking and Mastercard are affected by this issue. Please also note that all other Paxum withdrawal options are fully operational if you wish to withdraw your funds by wire, check, EFT, or to an already existing credit card.

I hope it get fixed before the weekend...

Seriously, you guys do not have a dev environment to test code changes before releasing them into the wild? This is development 101 stuff and I am not even a developer.

Well if you are not, then you fucking clueless...

Elaborate.

Only deploy to production, never test on production. That's what development and staging environments are for. Development 101 is correct.

This is fucked. Seriously.

So when is this going to be resolved?

I need access ti my money right now!

I get the feeling that it is no coincidence of the timing of this lie. Tight when the most money has been added to paxum accounts to pay affiliates! Just like guess who?

Give me my flicking money you shitbag fyck knuckles

Question to Ruth, not that she answers any of my other questions, by which business day did you mean it may not be resolved, Thursday or Friday ?

It won't be ready on our Friday.

issue resolved

Not Working here - end of business day here now - thanks Paxum.

Still not working

not working :(

This from support

Dear ######

Please be informed this situation was caused by an error that occurred in the communication with the bank. We are currently conducting a maintenance update to solve this situation, but, since third party entities are also involved, we do not have a timeline for it yet. However, as soon as updates are available, you will be notified in this ticket.

######

#######################################
During our maintenance, we implemented some changes, and unfortunately something in those changes appears to have created an issue with our processor.

Please note that we are in constant communication with the bank regarding this situation and as soon as they solve it these transfers will be available.

We thank you for your continued patience and please rest assured that transfers between Checking and MasterCard will be returned to normal service as soon as we possibly can.

Thank you for your patience and understanding.

Best regards!
########################################

I am not feeling patient at all!


EDIT

I received your message as my first

*********
Please be informed this situation was caused by an error that occurred in the communication with the bank. We are currently conducting a maintenance update to solve this situation, but, since third party entities are also involved, we do not have a timeline for it yet.

However, as soon as updates are available, you will be notified in this ticket.

Thank you for understanding.
Best regards.
*******

Dont worry,the money is in motion

To be fair - It seems that the issue involves the Banks processes as well - That makes it more difficult to run tests...

Also to be fair, if I had needed to get money out today I would be all over them like a rash and shouting louder than anyone:upsidedow.....

I'm sure a $1 free transfer of funds is more than adequate compensation for locking up thousands for the weekend, if indeed it's not resolved by then.

money in motion with the flow of the ocean

It is 25cents isn't it? Makes it even more worthless.

Guarantee they do not have it fixed over the weekend and will bet that right now no one is even working on a fucking thing.

Great I'm fucked need to pay rent and renew a vital domain.

Hmmm... ePassporte Déjà vu...

It's ok, you'll get a free wallet to card transfer next week. :pimp

Ya'll just got Malicked

Epass deja vu will be them making another post here today when its close of business everywhere and too late to check up on what they say. Over 30 hrs of money going into the wallets and nobody can access it and no real information at all.

Yesterday it was error on their system while upgrading something... today its bank fault hahahahahhahahahahahahaahha

Transfers from the Checking Account to the Paxum Mastercard and from the Paxum MasterCard to the Checking Account are currently suspended due to a technical error found at our bank.

Please note that we are in constant communication with the bank regarding this situation and as soon as they solve it these transfers will be available.

Thank you for your patience and understanding.

Ctrl + F "in motion"

Two results.

Not disappointed.

Q!!
 

I would not be surprised if it were something else entirely like a major security breach which was found but they are just not telling people. The timing with lucas131 (teencat) getting like a dozen false charges is suspicious. https://gfy.com/showthread.php?t=1115671 It could be a coincidence, maybe not. But I certainly would not trust Paxum to come out and be honest and upfront after what happened previously here:

https://gfy.com/showthread.php?t=1110227

They were trying to make it seem as if the people who were telling them of the breach were trolls. Then when I was posting about it later one of the reps started hinting that I was making false statements by calling it a "security or privacy breach" when basically that is exactly what it was. The point is you never know with this company because they will play games with you.

Thanks for warning... I think you are right.

Its the last time i was receiving money with paxum...

Gonna go back to paypal rofl. at least when they ban the account they tell you the right reason

Your asking a lot from a company that cant afford for their accounting department to have phones.

Ruth is an idiot. Anyone with money in Paxum is just asking to get fucked.

I love how she posted this vital business information at almost 11PM.

Middle Women ?

it's back!

What a stupid comment...

Seriously??

worked for me

Great news I will wait til I get back home gotta run out and don't want to try now and have something jam, already behind on the payments needed out of this.

paxum sucks

It's working now :pimp

Transfers from Checking to Mastercard are now fully operational.

Unfortunately transfers from Mastercard to Checking are still offline. We will continue working on this issue until it is fixed.

Please go ahead and transfer your funds from Checking to Mastercard now if you wish to so that you can access your funds via ATM or POS.

Thanks again for your continued patience.

I thought transfers were going to be free ?

Paxum rocks!

Balances on Mastercards now not working.

still the same shit here, now transfers and no balance avail on mastercard...

This is extremely amateurish, what kind of retarded Indians do you employ?