Good customer service. Do it.
 

mmni: Sorry for any inconvenience and I am definitely doing anything and everything possible to ensure that your merchandise ends up in your hands today


This guy bought a $10 wifi card from me.. It scanned as undeliverable as addressed (good ol' usps- that means they lost it most times).

So I have been on the phone for an hour and a half and talked to three different offices trying to be sure they don't return it or lose it.

The customer is impressed to death that I give a fuck.
If everyone gave a fuck, the country would not be spiraling into an oblivion of mindless disgusting morons

Honestly, I try to make customer service a part of every day life and not just at the office. If someone (like a troll) wants to pick a fight or act an ass for whatever reason, I quickly act like a CSR, "Sir/Madam, I am sorry you are not satisfied with my services. How can I make this experience easier for you?"