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AnimeFevers 09-17-2014 10:55 AM
Paxum Wire
 
Could a paxum rep please contact me, can't get a hold of Ruth and the support center don't seem to wanna reply.

$x,xxx wire missing and no one wants to message me lol. Kinda important so please read this and contact me on ICQ or ask for Skype.

Thanks.

247mg 09-17-2014 11:02 AM
Quote:
Originally Posted by AnimeFevers (Post 20228252)
Could a paxum rep please contact me, can't get a hold of Ruth and the support center don't seem to wanna reply.

$x,xxx wire missing and no one wants to message me lol. Kinda important so please read this and contact me on ICQ or ask for Skype.

Thanks.
Send an email to [email protected]. Their online support ticket system is dead. Those people never respond from past few months and taking ages!

RuthB 09-17-2014 11:16 AM
Hitting you up on Skype now :thumbsup

RuthB 09-17-2014 11:18 AM
Quote:
Originally Posted by 247mg (Post 20228259)
Send an email to [email protected]. Their online support ticket system is dead. Those people never respond from past few months and taking ages!
Do you have an open ticket you're waiting on? Please hit me up and I'll be happy to look into it for you.

AnimeFevers 09-17-2014 11:19 AM
Quote:
Originally Posted by 247mg (Post 20228259)
Send an email to [email protected]. Their online support ticket system is dead. Those people never respond from past few months and taking ages!
Speaking to Ruth now, cheers.

247mg 09-18-2014 05:47 AM
Quote:
Originally Posted by RuthB (Post 20228280)
Do you have an open ticket you're waiting on? Please hit me up and I'll be happy to look into it for you.
No ruth I don't have any open tickey at the moment but my past experience with ticket support system in last few month is not good. You tech support team didn't every reply to ticket even after 3 - 4 days. The customer complaining here in this ticket complaining same. Did you people change or cut your staff out?

AnimeFevers 09-23-2014 11:32 AM
Hey Ruth can you please hop on skype?

Thanks.

AnimeFevers 10-17-2014 11:45 AM
Just posting an update... Was an issue on my banks side, thanks to paxum and Ruth for keeping in contact with me until I got this resolved.

seeandsee 10-17-2014 12:25 PM
Ruth for the win

fitzmulti 10-17-2014 12:26 PM
Quote:
Originally Posted by AnimeFevers (Post 20257260)
Just posting an update... Was an issue on my banks side, thanks to paxum and Ruth for keeping in contact with me until I got this resolved.
:thumbsup:thumbsup

CaptainHowdy 10-17-2014 03:08 PM
Quote:
Originally Posted by AnimeFevers (Post 20257260)
Just posting an update... Was an issue on my banks side, thanks to paxum and Ruth for keeping in contact with me until I got this resolved.
:thumbsup :thumbsup ...


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