Calling CCBill - to check stats
 

Hi Ccbill, can you please let me know your phone number, since there are never any problems with your system, the problem must be with all my internet connections and all my devices.

Please give me a number to call so I can check my stats, since everything is always running smooth for you guys.

Thank you

:helpme

Front page of CCBILL.COM >> 888.736.6474
:winkwink:

Jscott: I know it can be frustrating going through their front end. Interestingly enough, the software I use for Stats Checking (StatsRemote) doesn't seem to have the same issue. I have mine set to poll CCBill every 4 hours which seems to do the trick so I have all of my data going right back to 2004 or something, broken down by Month and program at my fingertips as it's local on my PC -- though I have to use SR to view it. I've been meaning to contact them about an export/PDF reports option.

thx Fitzmulti

Rob thanks man, ya I usually use Niftystats, but it never works with Ccbill, and when i try logging into admin.ccbill.com it takes 20-30min to finally view stats..... today it took me 30 minutes, i counted 46 clicks on "lookup" until it finally did load the stats (just the general numbers, i would never go so far to check any specific stats, specific sponsor sales or referring urls etc, that would take years to check for 1 day of stats)

Thanks guys, I dont expect ccbill read or reply, just expressing yet again the frustration of Ccbill, really makes me wonder if they cant fix or improve stats, are they even improving on more important issues? :Oh crap

20 to 30 minutes? Wow, I find it slow, but not that slow. I just logged in... too about 10 to 15 seconds to login.. then another 20 or so to load the default "FlexStats Transaction Report" on the main page.

Loading an actual report, however, can easily take up to a minute or two to fully load, depending on how far back you go. As an example... I set the date from January 2005 to today. It just timed out. By contrast, in StatsRemote, I set a custom view date from January 1, 2005 to today and it took less than a second to load (as it should, the stats are effectively stored on my local SSD drive)

How it doesn't work with CCBILL? I have looked for that software, but not yet bought.

By the way, is Niftystats any help for accounting? You know, stats wise? Can you export the stats easily for accounting, etc.?

I think they are doing some work on it right now

For any large report it's best to contact CCBill by phone and ask them to compile it for you. Then you can download it via the Data Link option.

The basic Stats in Admin takes a few seconds to load. It's an annoying delay but not minutes. Maybe being a New Yorker in a tiny apartment I've learned to live with a lot of annoying things. LOL

They told you this?