bye paxum
 

it was a nice run so far and thanks for all the 1000s of usd transactions monthly, but since you dont want to send me new card, i am done with you. i am with them from beginning, never had problem receiving a card, now, they are terorrising me with tons of papers i dont have a never had to get new card, and i cannot send and never sent them to paxum, but now they need them or my card will not arrive. all my statements are electronic, the only thing that i am paying and i have docs from it is my monthly house bill, but that is not enough for them, because they do not understand how czech house billing works, i am lost and saying bye to paxum. they want electricity bill or cable bill, but bill for whole house is not enough ... a big fuck off to paxum support who fucked me to the ass few times, and i have really enough of those fuckers telling me how idiot i am and that i do not deserve my card because i do not have some stupid papers for some stupid americans ... fuck off paxum, enough is enough. thanks for reading, now i am feeling much better, really not sure what the fuck those fuckers wants from me ... have a nice day everyone anyway! :thumbsup

Have luck!

Paxum caused me a huge amount of stress and wasted so much of my time this year due to new card problems. It was the biggest cluster fuck.

thanks for the support :) this will be my third card if i am right, and never had problems receiving previous cards with the same papers. now they do not allow them anymore, because some stupid idiot do not know what sipo, i mean how paying house bills in czech republic works, i have lost my best payment way ... fucking idiots, sorry, but nothing else than fucking idiots, but fuck now i am the victim ...

there is no bigger bill in my country than that house bill. it contains cable bill and national radio bill, and they wants cable bill, but because some idiot there do not understand that the papers i sent them is including cable bill and it is the main bill in my country, i do not receive my card ... seriously, i have my own 80k usd flat, paying it for years, and for some stupid support it is not enough ... once again, fuck off paxum, it is a big shame, but you are really fucking with me seriously hard this time ...

great, so because of paxum card, i have to get drivers license, or i have to change temporary things in my real gemoney bank? oh, this is some fucking ridiculous ... and all the problems are just because someone do not understand how czech billing works ... sad :2 cents:

Paxum is required to have KYC rules but it's not required to carry them out the way it does.

Examples. Most people's bills are electronic now. How can you send a paper bill with your name and address on it when you don't get one ?

Not everyone has a drivers license or passport.

Different countries have different types of ID but Paxum don't understand that.

In most countries you can get a proof of ID card, but one from Australia apparently doesn't make the cut even though it has a photo, a name, date of birth and contributes to the 100 points of ID required to open a bank account here.

I find Paxum's application of KYC rules over the top, but it's their business and if you want to play in their theme park you need to follow their rules as much as they suck.

thank you adult king for the informations. i got the similar from paxum also. told me the kyc rules changed and they need now more accurate informations, or something like, but i got also more options that are possible to submit, so going to try and hope it will be not just another time wasted ... oh, man, why it must be that complicated, gemoney bank is issuing me silver mc cards with no single problems ... :2 cents:

I don't remember what, but I had to bring the papers to a Court Interpreter to get the docs translated to english...after that, it was all good.. not sure what the doc was tho...

so, got informed that my last docs have been approved. so hello again paxum, why the nerves, oh my ... :) thanks for the calming me down gfy, and have a nice day everyone :)

This is power of gfy...

congrats, now in 3 months time you will have your card :thumbsup

Congrats, teencat :pimp

Congrats man :thumbsup

You're not a cool guy anymore ...

:1orglaugh

if they have all the possible options how to get approved in their manual, there will be no thread like this :winkwink: cant wait for my new card to arrive so i can buy beer again :)

i miss epassport so much

if they now fix their captcha so you can actually create an account...

Hi TeenCat,

Try not to blame Paxum for this. There is so much fraud going on that Paxum and other companies like them have to do more and more to make sure they know who they are dealing with.

We have had a Paypal account for 12 years and recently they asked for some new paperwork. Not because of any changes to our account, but because Revenue Quebec and the Canada Revenue Agency are both allowed to get records for auditing reasons from Paypal for people living in this country, and they need to keep those records up to date should they ever be required.

They wanted to see utility bills, drivers license, and tax filings, etc. Not only that, but they also wanted to see Photos of those papers (not scans). To slow things down, all the papers are of course in french, and they did not understand what they were reading too well or what the papers were really all about.

It was a real pain in the ass for sure, but it didn't really take THAT long to comply. After just a couple of hours, it was all done. It's just one of those things you have to accept and do as a part of business these days, especially when dealing online with companies and individuals from around the world. Companies like Paxum want your business, but they have to make sure that they do things by the book, especially when you trust them with your money.

I'm glad everything worked out in the end for you.

Regarding electronic bills - I had the same problem. But solution for this problem is easy - just print out the electronic bill and voila! - now you have a paper bill :)
Paxum wanted a photo, so just take a picture with your phone of your new paper bill that you printed out, send them the photo, and you are good to go. That worked for me.

In Czech one can only buy beer with Paxum, hence the irritability and stress :2 cents: :thumbsup

True, in my travels to Prague always I payed the beers with paxum :thumbsup

Life is good. Cheers :thumbsup

I'm glad it got sorted out TeenCat! :thumbsup

For everyone's reference, Paxum accepts e-documents (such as bank statements, etc) for PROOF OF ADDRESS documentation. So if you have an e-statement you wish to use to verify an address, feel free to submit it without needing to print/scan/photograph it.

Thanks! :)

They are a Canadian company.

Ha...the highlight of this resolved thread is the stupid signature ad for the Angels Giving Tree has a Paxum sponsorship ad in it for matching donations....

Fuck you, but please still help support my cause...its for the fucking kids god damnit....

Teencat will you be in Amsterdam for WMA show? Let's meetup!

https://gfy.com/avatars/tammix?dateline=1229276110

Paxum ROCKS!!

removed . . . .

HEY! on the contrary, it stinks! :-P

:1orglaugh:thumbsup

There's other payment systems. Do they work for you?

Not yet...

Ruth could have brought your card over to the Prague show in a week. Lack of patience... :pimp

paxum is great :thumbsup

Call me slow, but in the past 2 weeks I have seen over and over how much you have your shit together and make more sense than most other people on here and elsewhere. :thumbsup

Power to the people!

Have luck!

Actually Paxum is pain in the ass.

Always late reply, always delay. transferinh funds bettwen accounts cost money and takes time, i wonder how did i get in thier website and sent all doucements to get approved and after all, i guess i shouldn t get it.

There are million better service then Paxum.
i believe they should improve thier services better to keep up if not they must just close thier office and do something else.