Javbucks payment problem
 

Hi everybody,

I read this forum for quite a while now but it's my first post. I'm a bit sad to start with that kind of message but here we go:

I have a payment problem with javbucks (payment pending). I contacted the support and I had a quick reply. On the 1 of november, my payment was finally marked as "Ready to send". But after reading that all payments were sent for this month, I noticed that mine was still Pending and nothing was sent on november the 2nd. I sent a message to the support about it but no reply since the 5th.

I know that javbucks admin is a member here so I hope I will get a reply. Everything was working great until now so I'm a bit surprised.

Hit me up on Skype and I'll help you resolve this issue. Or send me an email directly

Contact info in my sig

Leroy is the man.

:thumbsup

Havent gotten an email yet. Let me know


Are we doing biz together? Feel free to contact me if you needed anything :winkwink:

I sent you an email this morning

Pornstars seem to love him ...

did you receive my email ?

Sorry to dig up this old topic, but I still have issues. I don't know if I should post the whole story here or not as I can't send PM to LeRoy. I tried to contact JAVbucks support, after one reply, nothing. I tried to add LeRoy on Skype (and I sent a message to explain why I added him), and no response so far.

Leroy is no longer with javbucks.

Good luck, bump for you.

:1orglaugh:1orglaugh:1orglaugh

What's so funny?..

good luck with that

Hope you get paid, man ...

Hello!

All problem will be solved. Please, send me your login and contacts in PM:)

thanks everybody for your support. I was away from the forum for a long time so I wasn't aware that Leroy is no longer with javbucks.

I can't send PM on GFY. Maybe I need to add you as a friend to be able to do so ? All I'm able to do is sending a "Visitor Message".

I added you as a friend on the GFY, but I still can't write you in PM :(

Please contact us in any convenient for you way and let me know when you do it. Thank you :)
https://d1ro8r1rbfn3jf.cloudfront.ne...EJJBIZWFB73RSA

Yeah nothing is available to send PM. If I send a message with the form on JAVBucks, is it fine ?

Yes, it's fine! Thank you:)

Message sent. I think, as the "submit" button keeps loading.

I was also trying to contact you. I added you on Skype.

Sorry to up this, but no response so far. I sent a request on Skype and an email with the contact form on javbucks.
Did you have more luck Christina ?

PM'd them today, waiting reply

kool op i was playing around. glad you god it done

thanks jscott :thumbsup

:1orglaugh:1orglaugh:1orglaugh:1orglaugh

Hope your issue gets resolved jscott. Regardless of program, biller, etc., replies should *never* take more than one business day. Even one day is pushing it.

Unless you're shooting/in a meeting, if a customer or affiliate contacts you, you drop everything and answer it then and there.

Sad to say that ethic is lost on many programs here.

I'm glad we've found something to agree upon.

It was bound to happen sooner or later. :thumbsup:thumbsup

Are you sure you added the right one?
I can't see any messages from you. :Oh crap

My Skype id: Javbucks

What's yours?

That's really weird ((( I have not seen any messages from you.
My email alex (at) javbucks (dot) com
My Skype: javbucks

Let me know your Skype account so I can add you

replied !

The submit button kept "loading" but I didn't have any confirmation that my message has been correctly sent.

My skype is darksider_8

I also had trouble contacting you guys in the past.

Maybe you should set up a ticket system, they're great to keep track of support requests. Kayako.com is great for instance

Added you on skype. Hit me up when you are on-line

I hope your issues were fixed. If there is still anything let me know.
I will think about ticket system. Thanks for the idea. :thumbsup

Sorry again to re up this topic. Javbuck helped me as much as the can so I don't have any complain about them.
The quick story :
My fucking bank lost the check from javbucks when they sent it back to me (I told them to cash it but for them, the check isn't valid). I want them to pay me because it's their fault but now, another "problem", the check wasn't signed so it was still not valid. It's been a long time so I can't remember how the check from javbucks looked like in 2015 but I remember it was a JPMorgan Chase check.

Does someone that received a check from javbucks can confirm me that the checks were/are signed ?

Checks when we got them were always signed. Switch to Paxum. No problems there.
Good luck sorting out your bank.

An unsigned check sounds very unusual, since that's the most basic level of authentication.

Perhaps it's the signature on the back that is the issue? My bank makes me sign USD cheques when I deposit them, in the endorsement area on the back. It's part of the teller's checklist.

Payment check, usually, are expired in 6 month and they are treated by third party agents. For the moment those agents are not available and our company has changed ones to proceed payout you need. We have no data about your check at all.

We always try to help our affiliates, but in this case - it can't be done.

thank you, now I don't have any doubt anymore.

I signed on the back too like a regular check, with also my bank account info like any other check in France.

Yes in my message exchange with javbucks staff, they told me that they moved to another bank and they can't access to old check archives.
I was able to get a paypal payment for another check I received later (and didn't send to the bank this time) so I don't have any complain about javbucks.

Cool, just putting it out there. In Australia local cheques do not need to be endorsed, so that's an extra (unusual) requirement when depositing a USD cheque. Sometimes I forget and the teller reminds me, sometimes the teller forgets and I remind them. :1orglaugh

U're always welcome :pimp

We try to help our affiliates

Good to see that this had a happy ending. Naughty Revenue could take a lesson from javbucks about affiliate customer service. Naughty Revenue is atrocious beyond deplorable. I am surprised if anyone still promotes their program. For a bigger company, their customer service is worst than some mom and pop's porn operation. They simply don't care about their affiliates and ignores emails. Their tools are one of the worst and not updated. Getting in touch with your affiliate manager.....well still waiting for a reply from weeks ago. Beware :mad:

Thanks for the kind words addressed to Javbucks.

Our affiliates - our basis ;)