exoclick- budgets not being respected?
 

anyone else experience this issue? budget set at xx$ and last few weeks its been busting it and only accounts global budget will stop the ads from running.

What kind of advertising do you do with Exoclick? :)

I have hundreds of campaigns running on Exo and my budgets are respected. I mean some might go over a few bucks here and there. I have however seen RONs go over budget which is somewhat understandable.

not sure what's the difference, a budget is a budget. Y shouldn't it be respected if it's RON?

Should be respected to the penny.

It's abnormal business to go past a customer's set monetary limit.

Is there a paragraph in their TOS that give them the right to overcharge customers? If so I'd run the other way as it's wide open to abuse, which then becomes the norm in adult :2 cents:

Very hard on a RON campaign to project exact costs in real time, your ad might get out on hundreds of pages and suddenly get higher than usual or more than projected clicks and before it all comes back, you might end up a bit over. Not much, but still over. The way I see it, that's just how a RON campaign works. A set spending budget should, however, be "reasonably" repsected, which means a few percent over one day should mean the campaign stops a few percent short the next day, to average out over time when the sample space is large enough.

That I understand. But I'm talking about double the max spend I've set, 200$

That sucks man, do you know someone that works there?

increases youre budget as much as possable. run as long as can. then just dont pay. just tell them to sucks youre dick

Yeah fuck them for thinking you wanted traffic.

I am buying traffic there on a regular basis and never had such problems. Did you try contact them?

of course i contacted them. i'm getting this bullshit: show us your ROI and then we'll maybe refund you if your ROI has suffered.

Looks like anyone wanting to be blessed with their traffic should spend half as much as they normally would to avoid overcharging and having to beg to get money back they didn't agree to spend.

Charging a customer double and immediately refusing to refund the overcharge is a very fucked up way of doing business.

Is there a clause in their service contract that "allows" them to charge customers double?

Didn't you say this was for $200? Damn, for that small of an amount they should refund you the $10 or however much it went over. Prove to us your ROI? How the fuck are you supposed to do that? Show them sales reports minus expenses?

Fucking strange. Sorry you are going through this. :(

Yeah that's just 1 campaign. Collectively they went over budget by thousands of dollars