Paxum requires photograph instead of scan document
 

What is going on?

What's the problem with simple scan?

Maybe there's a problem with the scan you sent them??

Howmuch i know they request that only if you want ETF/ACH withdrawal.

So scan it ans save it as a jpeg

just snap a pic of it, send it over to them, and move on?

I got similar problem when i have open my paxum account. I have mostly give up until i meet Ruth :thumbsup

PM Ruth ( member GFY ) she's top notch and QUICK to fix any reasonable issue.

Good Luck

Take a photo of the scan and send that.

there is going to be more and more hoops to jump through as more and more scammers take to these services. after the whole epass meltdown i just completely avoid them.

I'm glad they're vetting, but I don't remember going through so much trouble.

they are the most difficult assholes I have ever dealt with. I really need to use them but getting support from them(from a person with a brain) is impossible.

A scan or picture can both be forged. What's harder to forge is c chat on Skype where the client shows his face and documents.

or head over to a real company like payoneer. where there are no errors about using your funds :)

I am guessing because it would be more noticeable if a photo were altered vs a scan...

I know they are picky as fuck, because each time I have had to send stuff in (to replace expired cards or a change of address), it takes several attempts to make them happy... Things like "edge of license touched edge of scan.. lmao... you really do need to work for it.

And their cards have a much shorter expiration time than paypal, etc..

Sometimes a scan does not pick up all the necessary information on the document. If we requested a photograph, that is likely the reason. Please make sure the photograph is high quality, full size, full color, and uncropped with all the borders of the document visible. Thanks :)

hiya Ruth :)

yes man theyre serious even the part about filling in the doc with blue/black ink and centering the photo like 100% correct with no shadows etc took me about a good 7 attempts to get it all right. service is great once youre all setup and rolling though

:2 cents::2 cents:

I agree with you. It's the bosses company and it's their rules.

As for scans, unless someone has a very good scanner a photo on a decent cell phone is best. Also how about asking for a photo of the person holding the ID next to the face?

That was the norm the offline 2257 documentation. We did it or didn't sell.

Do as they said and get the ball rolling my friend...

I will do both. Usually others do not like photos because that means somebody have to hold the edge and they will complain that they got to see the corner.

:thumbsup

Every single time its something new, to the point where I gave up.
They wanted a scan of my passport then a photo of me holding that passport, they said 4 times that the image I took holding the passport wasn't good enough. I closed the account.

:1orglaugh:1orglaugh:1orglaugh :helpme:helpme