Big Paxum issues, money lost
 

Hi everyone

I cooperate with an italian company for internet biz,
I suggested them to open a paxum account, to manage income payments.

first issue, we requested a wire of about 3.000 euro
and paxum sent 5.000 euro,
they noted the mistake, and ask the italian company to send back the difference,
at the same time, paxum blocked the difference into italian company account.

so basically, paxum toke back his money, after ask my partner to send back money too.

I called Ruth from paxum into skype, and she said they will send a comunication to the italian company about, but nothing happened, and Ruth probably blocked me into skype.

second issue, my partner asked a new wire, and paxum said as been rejected because the beneficiary address is not confirmed (they already sent different wires to this account in the past)
they ask to change the address with a confirmed one, and request a new wire,
but they didn't send back the money of the rejected wire.

someone from paxum can give us more infos about all this???

thanks

I think you need someone with better English to communicate on your behalf. I tried to read your post 3 times, and couldn't understand it.

Best of luck resolving the issue!

Same here.

hard to understand "money lost" ?

let's make it clear again

paxum rejected a wire transfer, but didn't send money back

and what about 2k difference?

it was confusing also for us

they first asked to send the difference back,
but our paxum account balance became -2.000

why do i hear this in a mario brothers accent :1orglaugh:1orglaugh :helpme sorry op!

by mistake paxum made the wire $5,000 usd it was suppose to be $3,000 usd am i correct??

everything is back to normality now

they send us back all money

thanks

Great to hear the problem is now solved :thumbsup

:thumbsup :thumbsup ...

sad to hear

why would you use paxum for a wire? there are so many options banks western union type places. all secure safe locations. i just dont get it! large amounts of money should be sent to corps! anyhoo it's your money to gamble with.

could you please stop to say bullshits? thanks

ok.. bullshits! don't cry like a bitch if something goes bad

Just a question like this but did you lost anything with paxum ? just wondering :)

no i have not. the few times i used them were smooth. every month i see paxum horror stories. use a bank or professional wiring service like western union. unless you are trying to hide money. :2 cents::2 cents:

scared me for a minute :winkwink: I use them and plan to use them a lot more.
BTW i read lots of horror stories too every month about them but is funny how is always resolved at the end.

unless i missed something here :thumbsup

What is the difference? 2k?