Can you get .mp4 videos to play on Apple Safari browser?
 

My videos are .mp4 and play great on windows and mobile platforms, but I get complaints from users on Macbooks saying they get errors saying: HTML5 unsupported video format. Please upgrade Flash player. but its not flash its .mp4

Do I have to reencode ALL my videos from mp4 to ogg... and add code to automatically create an ogg version of an uploaded video?

What video player are you using? Got a link?

Are they encoded with the baseline profile? Pretty sure you have to be encoded with baseline profile to play MP4 in Macs.

Do they have an outdated Mac OS? I believe the latest is 10.22

Are you using the HTML5 built in video player? <video></video>

Or

<video width="320" height="240" controls>
<source src="movie.mp4" type="video/mp4">
<source src="movie.ogg" type="video/ogg">
Your browser does not support the video tag.
</video>


If you don't specify type="video/mp4" that could be the culprit for that OS or the browser they're using.

I'm using Flowplayer
Weird, I added flash to Safari and now videos play for me, but Apple users say it wont play for them.
I hate apple compatibility bullshit :disgust


Gonna give that info to my programmer, thanks!

Some browsers won't play mp4 videos if you don't serve them with the correct mime type (even if you give the type attribute in the video source tag) .

know how you feel mp4/html5 seems to have a lot of problems