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-   -   Namecheap auto renew is really Automate ! Check yours ASAP (https://gfy.com/showthread.php?t=1235008)

Brian mike 12-17-2016 01:35 PM

Namecheap auto renew is really Automate ! Check yours ASAP
 
Well is the end of the year and i look around my namecheap account and about to let expired many domain
i will not use and cancel auto renewal and cancel the whois guard all auto renew cancel. ( Did i have mention it enough ? )

I log out and log in later to do something else and to my big surprise they are all back to Autorenew activated WTF .......

Im with the support right now trying to sorted this out and all what they say no problem we will rectify this right away.

I want to cancel my dam domain and delete and all what they say is this :

Please also specify if the domain names are involved in any legal/abuse issues. If so, we can try our best to help you resolve them if possible or recommend an appropriate solution.

:1orglaugh:1orglaugh:1orglaugh

I just don't want to pay for those damm domain anymore whats wrong with them lol
They skip far from my main question WHY they set them self back to AUTORENEW ?
Can't get an asnwer as of yet....

TheDynasty 12-17-2016 01:45 PM

I noticed this same problem last week you take it off it goes right back on going to have to try support myself have hundreds of domains i don't necessarily need.

$5 submissions 12-17-2016 07:19 PM

Dude, that's FUQD.... Has all the trappings of a CLASS ACTION suit.

dillfly2000 12-17-2016 07:56 PM

Not good to hear, I rather like the simplicity of NC. Hope stuff gets straightened out for ya.

freecartoonporn 12-18-2016 08:29 AM

thanks for heads up.

edit: just moved 4 domains to namesilo.

Brian mike 12-18-2016 09:11 AM

I haved be able to get all domains not need deleted from my account with the help of the support but still when i ask again about
why they switch back on i got this :

Is there anything else we can help you with today ?

Anyway :winkwink: :1orglaugh

Barry-xlovecam 12-18-2016 09:59 AM

I just took one domain off auto-renew at Name Cheap. Then logged out and logged back in;

The domain was still off auto-renew when I logged back in to recheck my change.

I will check back before the expiration Jan 26, 2017 see if there is an issue.

NatalieK 12-18-2016 02:12 PM

wow, never would have guessed this happened, or is it a bug? How long's this been going on & have others noticed this problem?

babeterminal 12-18-2016 03:51 PM

Quote:

Originally Posted by GspotProductions (Post 21389449)
wow, never would have guessed this happened, or is it a bug? How long's this been going on & have others noticed this problem?

gary...............

SekobA 12-18-2016 04:15 PM

I already has a similar problem with a hosting company that gave me a huge headache

rowan 12-18-2016 04:37 PM

Is there an option for them to invoice you and let you pay via Paypal? That way you can review each domain before it is renewed. I removed the credit card from my account (and thus any way for them to automatically bill me) once Moniker went to shit.

Markul 12-19-2016 12:45 AM

Never had this problem. And I've let hundreds domain expire with them this year :)

NatalieK 12-19-2016 03:29 AM

Quote:

Originally Posted by babeterminal (Post 21389656)
gspot......

what?

I haven't noticed it happen on our urls with namecheap, so I'm thinking it maybe a bug.


Have you a problem BT?

CaptainHowdy 12-19-2016 05:53 AM

That company is just nightmarish ...


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