| 8pt-buck |
12-17-2016 02:01 PM |
Have you found a established domain you've purchased from AmeriNoc on a Parking Page. More inside
I purchased a domain from AmeriNoc (domain sales agent for omnis) on
Date Created October 25th, 2016
Date Updated October 25th, 2016
Date Expires October 25th, 2017
I purchased Avada WordPress and have worked countless hours on this domain project. Prior to retiring last night the domain in question was perfectly fine.
This morning to my amazement, the domain in question was on Omnis's parking page. I quickly went through the paces checking the Name server, my other domains that are hosted on the same server, those other domains were perfectly fine.
Here is the contact I had with AmeriNoc :
Begin reading from the bottom up
Quote:
Here is the token
-------
This is like the 3rd time I sent it
On Sat, Dec 17, 2016 at 10:05 AM, John - AmeriNOC <[email protected]>
wrote:
> Dear Customer,
>
> We need the token to access your account.
>
> Thank you,
> John
> ---------------------------------------------------
> AmeriNOC
> Website: AmeriNOC.com - CDN, Shared, Reseller, VPS and Dedicated Web Hosting Services
> Account Manager: https://secure.amerinoc.com/manage/login
> Email: [email protected]
> Phone Toll Free: 877-803-8128
>
>
>
> -----In Reply To Message-----
> From: "QQQQQ QQQQQ" <WWWWWW.com>
> Date: Sat, 17 Dec 2016 08:04:20 -0700
> Subject: Re: New Domain name somehow sent to parking page
>
> Okay I just did that through my account manager
> Why was the domain put back on the parking page almost 2 months after I
> purchased it ????
>
> On Sat, Dec 17, 2016 at 9:53 AM, John - AmeriNOC <[email protected]>
> wrote:
>
> > Dear Customer,
> >
> > In order to assist you on your issue, we will need to release specific
> > account information. For us to be able to do this we will need to verify
> > you on the account by providing your support token.
> > Please use the instructions below to get your token, once provided we
> will
> > be able to continue.
> >
> > Please login to your account
> > After doing so select the Support Icon from the right corner
> > Click the fourth icon will say Support Token, it will look like a key
> > Please respond with the code shown
> >
> > Thank you,
> > John
> > ---------------------------------------------------
> > AmeriNOC
> > Website: AmeriNOC.com - CDN, Shared, Reseller, VPS and Dedicated Web Hosting Services
> > Account Manager: https://secure.amerinoc.com/manage/login
> > Email: [email protected]
> > Phone Toll Free: 877-803-8128
> >
> >
> >
> > -----In Reply To Message-----
> > From: "QQQQQ QQQQQ" <WWWWWW.com>
> > Date: Sat, 17 Dec 2016 07:36:24 -0700
> > Subject: New Domain name somehow sent to parking page
> >
> > I purchased :
> > xxxxxxxx.com
> >
> > On Oct 25, 2016 and have been building that domain. A lot of
> > work has gone into building this domain and today, somehow when I
> attempted
> > to view it, it's on a parking page.
> > The domain does not expire until
> > Date Expires October 25th, 2017
> >
> > What is going on ?
> >
> >
> >
> >
> >
>
>
>
>
|
I haven't received additional updates on the domain name progress from AmeriNoc since 10am this morning.
Having 3 WordPress installs on the domain in question (for testing purposes), I became inpatient, uninstalled one of the three Avada's and reinstalled a fresh Avada WordPress in hopes that may have been the issue. It wasn't!
Decided to contact Omnis to find out from the horses mouth why my domain is on their parking page.
Quote:
Me I purchased the domain though Amerinoc.com
John so the account and domain are with amerinoc not omnis?
Me When I purchased it.. the landing page was Omnis so Amerinoc has to be your agent
Me I host my domains with them
John they are an affiliate of omnis
John i just need to know what system to access
John i would need the token of your amerimnoc account
John Please login to your account After doing so select the Support Icon from the right corner Click the fourth icon will say Support Token, it will look like a key Please respond with the code shown
Me The support token = HXXXX4
John one moment please while i look at that
Me Thank you
John for future reference if you have an issue with your account please access support with the amerinoc page, we do not have a way to link this chat to their system for support history
Me I did access their support at 9am this morning heard very little back and now it is 3.10pm East coast time while I am loosing money off of this domain being on a parking page
John i see it has been sent to our admins to review, when we ping the domain name it does resolve to the required IP
John we are waiting on a response from them
John a response an take up to 24 hours
Me The Name servers are all correct. I was looking at the site yesterday and now its no longer there
Me AmerNoc typically gets back to me with-in minutes and they did but just stopped responding
John i can make a note for you on the ticket but at this time we are waiting on the admins to respond
Me Thank you very much
John Please let us know if you have any other questions.
Me I will Thanks for your time
|
Domain continues to be hosted on Omnis's Parking page! |
