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-   -   ccbill problem (https://gfy.com/showthread.php?t=1238620)

GoldBarsXXX 01-09-2017 11:39 PM

ccbill problem
 
For 3 days I've been trying to get a hold of them. Their chat is not working either.
is it me or is it everybody?

RyuLion 01-09-2017 11:41 PM

adminsupport at ccbill.com works fast or even:
escalate at ccbill.com

anthony78 01-09-2017 11:48 PM

This is not good, I just tried to test the chat, but I am getting this message:

"Our operators are not available at the moment. Please leave a message and we will contact you soon."

GoldBarsXXX 01-10-2017 12:14 AM

Quote:

Originally Posted by anthony78 (Post 21439363)
This is not good, I just tried to test the chat, but I am getting this message:

"Our operators are not available at the moment. Please leave a message and we will contact you soon."

Well the problem is also that you cannot leave a message.

'[email protected]'
'[email protected]'
'[email protected]'

no response.

lagwagon 01-10-2017 01:05 AM

LOL try a phone?

Denny 01-10-2017 04:55 AM

Strange, always got a fast reply from their support email.

j3rkules 01-10-2017 05:00 AM

Did you get any response by now?

Sharon1974 01-10-2017 05:10 AM

Try using a other email address to send them a support request.

RyuLion 01-10-2017 01:01 PM

Quote:

Originally Posted by lagwagon (Post 21439411)
LOL try a phone?

Thier phone # is there: :2 cents:
https://support.ccbill.com/
:1orglaugh

NatalieK 01-10-2017 02:19 PM

Quote:

Originally Posted by lagwagon (Post 21439411)
LOL try a phone?

why would you want to use a phone when their chat is usually no problem...

https://i.gyazo.com/6014e456f4ecae13...6dbc8e09d2.png

ccbill, answers why your chat's down?

greg1 01-11-2017 05:46 AM

just checked
support email "CCBill Account Support" <[email protected]>
works perfectly without any problems.

sojproductions 01-11-2017 06:08 AM

I received a customer login problem email from them yesterday from [email protected] and they replied fine


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