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-   -   Chaturbate Chargebacks / Refunds... Anyone seen this before? (https://gfy.com/showthread.php?t=1257136)

XSAXS 04-12-2017 03:23 AM

Chaturbate Chargebacks / Refunds... Anyone seen this before?
 
I've never noticed this before.
From my CSV transaction log...

"April 11 2017, 15:51",#CUSTNUMBER#,-62.99,-12.60,,"December 01 2016, 04:00",US

Sure enough, that transaction was subtracted from my total revenue.

So I searched through the log. This guy has spent a decent amount over the last several months. First chargeback/refund.

Only one other refund in my entire log. So that's not bad, I suppose.

Andreweb 04-12-2017 07:14 AM

Yes sometimes happens but on CB the chargebacks are rare on other programs I see them much often!

RyuLion 04-12-2017 02:27 PM

No, hit up Shirley or support at chaturbate.com

j3rkules 04-12-2017 02:38 PM

I get some chargebacks, but not too many. A one every few months or so.

Mohawk Steve 04-12-2017 02:41 PM

Quote:

Originally Posted by XSAXS (Post 21699421)
I've never noticed this before.
From my CSV transaction log...

"April 11 2017, 15:51",#CUSTNUMBER#,-62.99,-12.60,,"December 01 2016, 04:00",US

Sure enough, that transaction was subtracted from my total revenue.

So I searched through the log. This guy has spent a decent amount over the last several months. First chargeback/refund.

Only one other refund in my entire log. So that's not bad, I suppose.

That would be due to a user that signed up under the RevShare program that charged back or refunded their purchase. The first negative number shows their refund amount (-62.99), and the second shows the 20% RevShare amount that was deducted due to their refund (-12.60).

NALEM 04-12-2017 07:10 PM

Quote:

Originally Posted by Mohawk Steve (Post 21700909)
That would be due to a user that signed up under the RevShare program that charged back or refunded their purchase. The first negative number shows their refund amount (-62.99), and the second shows the 20% RevShare amount that was deducted due to their refund (-12.60).

In light of the current scheme of things at Chaturbate, is the company willing to provide proof to the affiliates that the chargebacks actually transpired?

XSAXS 04-12-2017 07:43 PM

Quote:

Originally Posted by Mohawk Steve (Post 21700909)
That would be due to a user that signed up under the RevShare program that charged back or refunded their purchase. The first negative number shows their refund amount (-62.99), and the second shows the 20% RevShare amount that was deducted due to their refund (-12.60).

Yeah. I'm not worried about it. CB is great. I'd just never seen that before.


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