cant get a reply from paxum
 

I have opened support tickets and sent Ruth skype requests and it seems the only people who get answers are the ones who post on the boards. So here i am can you please contact me my contact info is below

She's usually right on top of things. I think she posted a couple of days ago that she was swamped ? :2 cents:

Yeah there are messages up on Paxum that they are swamped. I am waiting to get verified but just got to give them time

Don't Skype her, send her an email...

Look at the PINNED thread here on GFY, Ruth did answer pretty much all possible questions there... :thumbsup

thanks i checked the thread at the top of the forum and i still have questions lol Hopefully someone from paxum gets a hold of me this week!

Ruth did mention in another thread that she was only adding people on Skype once she was actually able to handle their enquiry. So I guess she's pretty busy at the moment.

I talked to Ruth yesterday. She's answering all emails in the order they are received. Give her a chance.

I have two unanswered tickets on paxum and it is very important to me but they are unassigned after two days

I just added ten Paxum tickets for the heck of it! Ten different questions, none which are really time sensitive to me, but I thought since everyone seems to love asking stupid questions all day long, I thought maybe I'm somehow missing out and decided to join the train too! Of course I made sure to label each and every one of all my support tickets with words like "urgent", "very important", "Super important", "utmost importance" and so on, just to get the right feeling!