Lost transfer loading money to Paxum?
 

Hey
anyone else having issues with Paxum's new setup? I'm finding it terribly clunky with my account getting limited often due to the short invoice payment window. But still finally was getting the rhythm down when the following happened...

But anyway, I sent a transfer back in April and while after a few weeks they removed the limit on my account after finding the missing payment... but they never actually credited the amount to my account. So I've been fighting with support over this since of course account got limited again because the latest invoice included the already paid amount. So I'm just wondering if anyone else has been having any lost transfers issues because after over a month of trying to get this resolved I'm pretty damn fed up with it

Talk to Ruth: [email protected] - Telegram/Skype: PaxumRuth :thumbsup.

April?

It is currently June.

Support in many motions :eyecrazy

I've contacted her repeatedly, talked once or twice but been a couple weeks without a response

Thanks though

Ruth in 3....2...1....

No.
Did you include the Invoice # note?
Good luck getting it sorted.

no comment...

beetlejuice beetlejuice beetlejuice

Yes, on the transfer I included the information they wanted. This is the first time it was lost but not the first time it took a few days to find

Told me to recall it on my bank's side which means 10-45 biz day wait. Great solution