Paxum, where are our paxum cards shipped May 11th?
 

The system says our cards were shipped May 11st, it's been now 2 months exactly and NO CARDS.

It is not possible that for 6 people the cards are lost in the mail and we should pay $100 each to get the expedited shipping that still takes a month to get printed/shipped?

Please help!!

Its all in motion bro. You be aight.

Looks like I am not the only one having this problem. I even applied and paid for a new card on my business account and they closed my account without sending me the card, stating I have violated TOS but I did not. They did not even tell me what part of their terms I have violated. This is insane. Paxum was a great service but this is unacceptable. :Oh crap

No card here also. How many people waiting for cards shipped in May?

paxum does not ship the cards

I got mine about a month ago, shipped from Romania - presumably from Paxum's office.

Probably lost, that is what they told me and asked me to pay $95 so that they can track the shipment. Paxum is a mess right now.

Mine shipped 10 May.
I went to check today in the post office, and no card arrived:mad:

what??? their corp address is the ups store

Wow.....

got mine many weeks ago, blame your post.

Mine was shipped 10 May and still no card

Maybe in the US - I got it from a Romanian address via DPD courier.

their biz address is in canada

Few more months mate, keep holding on. It will be there for sure.

How nice of them. :1orglaugh

rofl :1orglaugh

manys bumbs fors cards in manys motions

yeah real peaches :disgust:disgust

Last week I ordered a new card, did not wait for lost card sent in early May.
The lost card came last weekend, if I had waited a few days... now I'm very upset.
The card can not be used and my paxum tickets are not answered two days.
A new card is printed and how much to wait for it again I do not know.
Who had a similar problem, can I activate the first card and not wait for the second card?

Received my card last week... it's without chip :disgust

mine was shipped from Canadá with a Canadian stamp

yes this is bad :( , FCP did have the chip and was great

cause u was impatient .........

paypal checks take up to 45 days , clips4sale checks 60 days, all sent by regular mail

Do you have an open ticket about this? If not please open one in the message center of your account and let me know the ticket ID.
Thanks :)

Patience ain't a webmaster's forte . . .

That's not an answer for the original question...

the printing is taking almost 2 months now. Way to go paxum :thumbsup

Thanks Ruth :) support contacted me and solved the problem, activated the received card.

I never had a lost shipment and I didn't get my card also. Why there is no a simple tracking number, is that so complicated or expensive? It cost few bucks max and could be deducted from our accounts.

Also, 4 days no answer to a simple question on the ticket.

Same here. What should we do now ? Order a new card and wait a few weeks more (printing status) and pay express shipping 95$?

I'm pretty sure that's the case...

All over the world people are waiting 2+ months now. Maybe all those cc's never got shipped at first place. I really don't think its a postal problem all over the globe.

It would be interesting to make a list here and try to make a conclusion about that. The same thing you said came to my mind long ago. The idea that they don't have a tracking number is insane in the same way that there are a 60 days before they consider a card lost.

Were they simply decide to reduce pressure by fucking up some people they consider that should and can fuck? Was it done by geolocation or by the amount of money on account maybe?

I mean, if they clearly have a problem with funds, what if the logic was to slow down some users. For example, If someone has 3K standing there, it is better not to give him a card and send a card to 6 people having 500 on the account. More satisfied customers to spread words around.

I never had problems with the post office in this way. WHy do we need express shipping if there is a simple method people are since ever and it is called a tracking number.

This ship is sinking slow af

And what prevents them from using other withdrawal options? they could withdraw their $3k by wire, EFT or instant external CC load. I tried all 3 options and worked fine.

The first one is that they don't want to connect to a local bank account with that service and this is why the card is the mandatory and main purpose of paxum for many people. I am sure there are more scenarios depending on situation that is different for each webmaster

Anyway, your theory is kinda ridiculous, I know many webmasters who had $xx,xxx+ on their accounts and they already received their cards.

Being jaunty as you usually are in your comments not helping all those people that didn't get their card. If you are not a paxum representative offering official data, your statement is even more "ridiculous".

The only thing that is sure is that many people didn't get their card and there is no tracking number and this can be a combination of factors mentioned above.(there is no official statement) A few moments ago you didn't even have an idea why the card is important and I could give you a few more strong reasons but a public is not a good place for that.

I am not getting a simple answer regarding transfer to a bank account for 4 days. Seems like procastination to me.

for me the card is important too, just pointed out there are other withdrawal options and at least one of them works for 99% of people.

Withdrawing by alternative ways will open new problems for many.

exactly.

that's another matter but Paxum gives people more options to withdraw their money so I don't think it's correct to say that Paxum doesn't send the cards to certain people on purpose to keep their money.

As you can see above,I am not the only one that is suspicious. If they can't respond to tickets, if they don't give a tracking number, if there are server errors, problems with money transferring, who can blame us for being suspicious especially if there is no immediate and official comment on problems started to happen suddenly.

I was getting my old cards before the one in use really expired.
I can see that you are full of understanding for missing cards, did you get your card and what's your opinion on not giving shipment tracking numbers?

they never provided tracking number for standard/free shipping.

They NEVER had a problem of suddenly making existing cards not working and leaving people without them.

We are having a useless conversation here, you are defending them from some reason unknown to me, while people are still without their cards for months. No one knows why they disappeared and without a clear will of the service provider to ensure their deliverability, the logical conclusion is that people will ask were they sent at all at first place.

if they had a tracking number to ease tension in a turbulent period, no one would mention these things. We are all willing to pay few silly bucks for a tracking number if Paxum couldn't do it on their own.

Once again, no, I don't believe that card disintegrated in the post office because it never happened to me before, none of the sponsor checks was missing (ever) and if I remember good, none of the product I've purchased.

Anyway, as far as I know, an alternative to Paxum made by one fo the CC processors in the adult industry is on the way so I guess that at some point Paxum will figure out that ignoring support tickets and tracking numbers was a mistake.

I can understand problems that are not under their control to happen, but these two mentioned are absolutely their decision.

I absolutely agree with everything femdomdestiny wrote. I already transferred thousands of dollars from Paxum to my local debit card with no problems. I have no problem with that but I want to have the card because it gives me control over my funds- when I decide, I charge the card and visit the nearest ATM, no middlemen, and it's faster. I didn't get a card either.

And yes, I have absolutely no intention of giving them $100 for an ordinary tracking number. I already use banks mainly and sometimes PayPal. Paxum, only if there is no other alternative. Moreover, many sponsors no longer work with them because Paxum really have too many, endless and insolvable problems.

Paxum.com is currently down. Let's hope they will be back...

hope it gets fixed

Good to know that EFT is working, cause i made a request for 1,2k yesterday.
As far as for alternatives, i made an account on Cosmo payments and i received the card in 3 weeks (normal).