What I fucking HATE about Paxum.
 

I put in an order for a new Paxum card on the 19th of June.

This request was confirmed by Paxum staff on the 21st of June.

https://i.imgur.com/DHYb5IW.png

I sent a message to Paxum staff on the 7th of July asking about details on the card printing. SEVEN DAYS LATER, Paxum staff got back to me, telling me that they expect my card to be printed 'within a few days'.

That was on the 17th of July, which was over 3 weeks ago. It has now been a total of 50 days since I ordered the card, and it STILL HASN'T BEEN PRINTED. No feedback, no information, no update schedule, not even a fucking 'sorry dude, it'll be at least 2 months until you get your card'.

I'm moving to England in a month, so I've got zero fucking clue if my card is going to arrive in time. I'm just at the mercy of a company that never communicates, never replies in time and never has any fucking information.

It's a total fucking joke, and it pisses me off to no end that this is the standard in adult entertainment. Like, are you fucking serious?

Oh, and ANOTHER POINT, why the FUCK does Paxum have a phone number listed on their 'Contact Us' page: https://www.paxum.com/contact-us/

You guys ever tried to ring this fucking number? It's literally fake, and gives you fake information. You call up, pick an option and you'll get put on hold for a minute with classical music before some automated bitch says "thanks for calling, leave a message and we'll get back to you".

It's literally impossible to get in contact over the phone with these assholes. Even if you select the "Business Account" option or, even worse the "I want to report my prepaid Mastercard stolen" option. It's total fucking bullshit: you shouldn't list a phone number for contact WHEN NO ONE CAN FUCKING CALL YOU.

FUCK.

From previous threads on here it takes 90-120 days to get your card in your hand

Talk to Ruth . . .

A company as big as Paxum having a single source of semi-instant contact who's probably overloaded with work already is not my idea of a solution, friend.

Besides, nothing Ruth can really do apart from give a generic PR response like "Yes cards are being printed, we don't have a timeframe but it will be as soon as possible!"

Fuck man, I'm just sick of this industry being forced to put up with this bullshit. Honestly if I didn't have TransferWise I'd be going insane right now.

She's usually pretty helpful :2 cents: :thumbsup

I don't even know what's the latest on replacement cards - I never got any

I've added my bank account to paxum 3x now..
2x at home and 1 literally at my bank to ensure the information input numbers were correct.

The money I send from my Paxum STILL bounces back.

I m still in shipped mood since months and card came. They are truly crap.

It takes 6 months to get it.

I found out why the new Paxum cards takes so long to arrive. It's a very complicated process

1. Paxum sends a letter with a Homing pigeon to the Amazon rainforest to a local midgets tribe and ask them for help.

2. The midgets ( after a 7 days ritual) proceed and extract the natural rubber from their village holy rubber tree.

3. The extracted natural rubber is shoved in the homing pigeon's ass and sent back to Paxum's headquarters where it is converted in a nice shiny worthless piece of plastic.

4. Now, the card is fabricated and printed but not sooner than our solar system planets align and do a celestial dance and the Harmonic Convergence ( the world's first globally synchronized meditation event) is done.

5.Card is ready to be shipped, so they stuff it in the same homing pigeon ass and send it to your address.

Done! Now you have a useless piece of plastic that will help you learn some Apache and Navajo ritual dances while waiting in front of your local ATM praying that the card will work!.

Cheers

just transfer to your bank. it takes a few days and is cheap enough.

the company needed more backing. they needed a office not a huge one just enough for like 4 or 5 and don't use outsource support those fuckers are rude pieces of shit!(cs you can drool lol)

don´t waste time.
we have been informed in march that we will receive a new card. we wrote in may that it is not here and we got told to wait a few days more.
end of june they told us that the card must be lost but if we pay 70 dollars we get it in full speed and with tracking number. we did that - at the moment it looks like the card is not even printed yet and it is august now.

it´s not that I would need the 60 or70 K there urgently but it is not a good feeling after all those crashes we faced from other payment cards before and I would really have better ideas to park such a sum with profit somewhere else.
looks like many affiliate programs already stopped the payment via paxum for the same reasons and not one of my customers asked me in the past month for a paxum payment.

Lol i send ticket to cancel card since it never arrived nor it will arrive ever, and they want 7$ fee to do it

15 days later...

Submitted (Submitted on 2018-06-21 08:25:50)
This process can take up to 10 business days. Total Card delivery time to receive it is approximately 6 weeks

Why won't Paxum just fucking admit that they've got nothing and give us alternative avenues of accessing our money? This is a joke.

Fedex it, $100 and you are headache free.

Exactly! Paxum is like Epass reincarnated! When it comes to payments paxum reminds me alot of them. To many similarities.

It's pretty much as simple as this for me now though, if you can't pay via wire, check or paypal i ain't doing any biz with you.

Same here... except i use cash app, stripe and square too.

Paxum isn't a Bank. (Although there is a separate Paxum Bank.)

Epass and FirstChoice as cards, failed.

Do the Bank withdrawal. They offer so many currencies.

reads like my tickets.

exact same response. "Within a few days."

also now 2 months later, and still in printing status.

They're a fucking joke at this point.

I really don't understand how someone already didn't take their part of the market.

How come that express delivery for an item weighting 4 grams is $100 ???
I mean I can send bunch of papers to another side of the planet for $35 using DHL. Even $50 would be reasonable price. But $100 is just insane!

Or a free tracking number would be enough. I 've just got mine yesterday after ordering $1,5 worth silicon cover for a phone

2 others failed - ePass and FirstChoice. You're lucky you got this much.

I have a Program that pays some of its Affils with Paxum, but my earnings are > $500 per semi-month pay period. I wouldn't know if they are affected by the $500 limitation that currently exist on Cards.

Probably we all need to pay $95, as they are saying, and then 'you will be able to track the shipment' and your card will not get lost. I really hope they ship the cards already and not fool around.

It doesn't help. I already paid for their express service a month ago.. And still nothing.

That's sound like a scam, right? I wanted to pay for express shitting but decided not to it at the last moment.
Of course, the second card never arrived.

my second card also never arrived and we paid the "express" 2 month ago.

Yes, it's a scam, there's no more accurate and correct definition.

Paxum went from a great service to a full of shit service this year.

R.I.P. paxum, the new epassporte

You mean 60-70k USD? Pay $50 and have it wired to your bank account ASAP. Look at what happened with FirstChoicePay.

I'm out of paxum since all that shit started, didn't even ask for new card = problem solved

Just withdraw directly to another card of yours. Takes seconds.

I am using my paxum card every day

I see it as an unexpected turbulence for Paxum . . .

me too :pimp

yet, they currently have more clients than ever:

https://traffic.alexa.com/graph?o=lt...40&u=paxum.com

they dumped american personal accounts :disgust