RIP NN? (NationalNet)?
 

Just got this email from them

Dear valued customer,

Due to some exciting changes to our corporate structure, please expect an important announcement to come to your inbox from totalserversolutions.com.

Please do not disregard the announcement as it contains important information regarding your account.

Thank you,

NationalNet Support Team

That sounds a bit ominous doesn't it?

doesn't it?

The last time I got an email like that my host had sold all accounts to a new company. The new company fucked up transferring the accounts to new servers (we were never notified we were moving to new servers) and many were left offline for up to 3 weeks.

Was that one of the Hostgator companies? I forget the name of the parent group.

I've been a fan of National Net since 2005 or so..... Great company.

Total Server Solutions welcomes NationalNet and its subsidiaries to the TSS family.
As a result of this acquisition, TSS has increased its Data Center and network capabilities allowing them to better serve existing and future clients.
TSS continues to broaden its global platform of products and services, strategically adding assets with the goal of accelerating the momentum of client businesses objectives.
TSS has over 10 years of experience in architecting, deploying, and managing enterprise-grade solutions around the world.

————————
I think we are going into same issue like in 2016 when old host sold the company keeping all customer in dark and runaway leaving customer servers down for over 17 days....

Hope we will not face this problem again with NationalNet!

I think I would be jumping ship at this point.

Seems like it's not the best place to work.

https://www.glassdoor.com.au/Overvie...2350.11,33.htm

Where is Brad?????????? :D :small-smi:small-smi

You with NationalNet?

Thanks, Rochard, for the message letting me know this was here.....

Sorry for any confusion to anyone but I think maybe some of the mailouts went out of order or something because the first thing you should have received was an email from *ME* directly explaining everything. But, let me put some of you at ease real quick....First, the sale closed on October 4th so it is not new and I am still around :) Second, you guys are going to LOVE working with TSS. They even went out and hired Omar (yes, Fucking Omar...that Omar) to be their face in the community because they are excited about working with all of you!

For me, you will still see me around as they made that a part of the contract. They wanted to make sure that the transition was smooth...unlike so many in the past in this industry. I am available on an as needed basis and will be for the foreseeable future so feel free to hit me up if you need anything.

For the record, I get approached at least a few times a week from people wanting to buy NationalNet. I simply went from saying "hell no" to "how much?" LOL!! :)

As always, if you need me just drop an email to [email protected] and I will respond just like always.

Below is the email that everyone should have gotten first.....

Subject: Important Announcement from CEO Tony Morgan

Dear {your name},

For the last 21 years, NationalNet has had the incredible privilege of being your IT partner. We have enjoyed being by your side and participating in your growth, as you’ve relied on our IT solutions to enable you and your customers to evolve into the companies that you dreamed of becoming when you started your business. Like you, NationalNet has grown through the years and we appreciate that you have been an integral part of our family as we have reached our goals. Due to customers like you, NationalNet has gained a high level of visibility in the IT services market and has become a desirable candidate for larger IT services firms seeking to complement their growth and supplement their teams through acquisition. As a result, NationalNet has agreed to be purchased by Total Server Solutions.

Total Server Solutions has been in business for over a decade and has become a prominent global player in Managed IT services. With 25 physical locations globally and a robust solution suite, TSS enables its customers to easily scale, access, and manage IT workloads around the world securely and quickly through its many services. TSS has a strong foundation having been in business since 2005. With continued growth and success, they have been recognized numerous times, including recognition by Inc. Magazine’s list of the 5000 fastest growing privately held companies in America for the second year in a row. Additionally, Atlanta Business Chronicle gave TSS its 2018 Pacesetter award. Most recently, TSS’ CEO Gary Simat was awarded TiE’s 2018 Top Atlanta Entrepreneur for the Upper Middle Market.

This acquisition by TSS is great news for NationalNet customers. You will now have access to IaaS, DRaaS, Network Services, and more…on a global level. Additionally, TSS has over 100 employees (most of which are engineers) ready to provide you with outstanding support and service. As I made the decision to sell NationalNet, it was imperative that the vision, culture, and approach were aligned. TSS met or exceeded all of these, and most importantly, our philosophy around customer service and support. Our customers feel like family to us, and I am supremely confident that the TSS team will continue that high touch and intimate engagement that you’ve come to appreciate from us through the years. The team that has supported you through the years will remain in place, and the transition to TSS will be seamless for you.

You will be contacted in the next few days by your personal account manager. He or She will provide you their contact information, so you can reach them as needed. Additionally, they will likely schedule a few minutes with you to say hello and to engage you in a discussion about your business and your goals, so they may better assist you in the coming weeks and months.

You will also receive in the next week or two, communication from TSS regarding important information about portal access and support contact information

Thank you once again for your continued support. It has been a pleasure serving you through the years, and I am excited for you to experience the high level of support, knowledge, and collaboration the TSS team will bring to you, your team, and your customers.

Tony

No, I use OVH.

last time i was hosting with a company that got sold, it was hell. hoping a smooth transition for your clients.

Amerinoc?

Before the acquisition. TSS had approached me several times to bring me on board, and my response was always "No way! Those are some BIG shoes to fill." I had spent a life time in adult, made a great living, and many friends here that I still talk with till this day! In my best (Al Pacino voice) "Just when I thought I was out! They bring me back in!" LOL I was pretty nervous about coming back to adult, but after being here since Oct! I can honestly say "I can't wait to show you guys how many new and great things TSS has in stored for this industry!"

I'll be attending Xbiz LA, and Internext Vegas next week and later in the month! If you'e an existing customer, please feel free to hit me up if you have any concerns, questions or even just to say hi! If you aren't a customer, and still want to know about us. [email protected] is my email (Please be patient as I'm already getting of flood of questions coming at me!)

So in a nut shell! I'm BACK!


My sig is still my old one until I until I get the new one, but yes I've translated almost every website in this industry!

Sound like Arvixe to me :1orglaugh

Fucking Omar. I love you on Facebook. You slay it.

Ohhh yeah!!

That is who I thought of when I saw this thread. I'm so glad I'm with Vacares now!

Good luck

Oh that was the one where they drove servers in trucks across the country wasn't it?

Anyway, I had sent an email to Brad

Well to calm everyone's fears. When TSS bought National net. We also acquired the very high tech and super up to date data center that National net was in. Not only did we move in. We've kept all of thier employee's as well! So you will see the same names along with some new ones responding to our tickets!

No servers are being moved at all!

Newbie huh :P

Endurance International , guess I shouldn't be so disgusted at EIG as their corporate folks are extremely responsive.
It's the Websitewelcome and HostGator support groups that seem lost in life.

That's them :helpme

Kind of expected. Let's see how the transition goes. Hardly ever comes without issues.

LOL I've been in this industry for over twenty years now.

You are correct that EIG bought out HostGator, but TSS is no way affliated with them.

I can vouch for him on this fact :thumbsup

I will also state that he has a big plump cock

Thankfully :winkwink::thumbsup

Congrats, everyone! If someone offered me an amount of money that would allow me to never work again, I'd take it in a heartbeat.

Also I assume everything stays the same with Certified Hosting?

LOL @ Rochard thank you my friend!

A disgruntled employee can be like a woman scorned, hell has no fury like.....

That being said. TSS goes ABOVE and BEYOND for their employees. Providing the best health insurance on the market (medical, dental eye), retirement funds, and so much more that it would take a while to list. Yeah I may seem biased because I work there, but anyone that knows me, also knows I wouldn't come to work for just anyone....ESPECIALLY in this industry!

Steve! Good catching up with you! Congrats on the new addition! and OH YEAH! :thumbsup

Change is always inevitable with new acquisition's, but we're actually trying to keep as much of it the same as possible. Changes to the portal and such are to come, but we intend to keep service at the same high level everyone is accustomed to.

If you read Sweet T's post, we've been running it since October.....

congrats to a standup dude

:thumbsup

GT OMAR,

See SIG!

If you are hiring please let me know! PT or FT!

If everything is being kept under the same roof then I don't think there's any reason for anyone to worry, sounds like it will be pretty much business as usual.

Congrats Tony! :)

And to you as well Omar for hopping onboard!

Congrats I guess and hoping for a smooth transition lol

congrats to the winners.

https://i.imgur.com/uf9QwUY.gif

https://media.tenor.com/images/8281c...0497/tenor.gif

Good fucking riddance to those stupid cocksuckers.

That's EXACTLY the plan! Thank you!

Thank You Mickey! it's been a long time! Hope everything is well with you!

Not sure what the displeasure was there, but would love to work together or at least have a friendly discussion about what maybe we can do for you?

What does this mean for Certified Hosting? They were acquired by NationalNet and I'm hoping they would be folded into the great TSS infrastructure.

As I stated above, no servers are being moved at all! If we find any segments of business under preforming for TSS standards, we will be taking a closer look at it. If you have any further questions please submit a ticket, and your AM (account manager) or rep will shortly reply.

I know a lot of you have concerns, and I'm trying to address them as much as I can here, but Internal discussions should be just that, if you need direct support just follow via help desk, live chat, or phone....

Thanks Tony ! :thumbsup