Explain this pricing logic to me please :)
 

If this is a bit too long, theres a TL : DR at the end :)

So, I am on the Samsung website and I see it offers an "Out Of Warranty" repair service. It basically says that I can book a slot for a mobile technician (fully Samsung approved) who will come to my home and replace whatever is broken in his fully equipped van outside my house.

They don't 'repair' - They 'replace' - Meaning you tell them what item you have (Galaxy S7) What is wrong with it? Charging port is fucked - Then they give you a price to come round and replace your charging port with a new official Samsung part. Within an hour !

So, for shits and giggles, I decide to see what astronomical cost they want to charge me, for what I have to say, sounds like the perfect service... I'm expecting it to cost as much as a new phone kinda price, but it isn't ! It's actually £81.19p and they can come any day after 4 days time ! This is totally reasonable in my opinion.

So, I'm about to book it, but I see an 'add any other repairs' option, so I think, well the wireless fast charge has been playing up a bit lately... I'll just add that in to see the cost, and then I'll probably delete it... So I do. For a new wireless charging coil to be fitted, its just £40. But at the same time, the charging port fix , which was £81.19 has now become £40 as well !

TL : DR?
So in other words, I can pay £81.19 for them to come round and fit a brand new charging port, or pay £1.19 LESS for them to also fit a new charging coil as well !!! (Perhaps if I had also needed a brand new screen, the overall bill could have been £60??? lol)

How does that make sense?

It's an automated pricing system. That pricing logic has probably not been built into it. You catch these kinds of scenarios every now and then in automated systems.

Yeah, I guess it must be - Not only cheaper for both, but cheaper for the origial cost of the charge port fix, that would have cost me more locally and Id have had to have left my phone with them for a day or so :)

So glad I checked out the official samsung site :) I am really happy with my S7 and didnt want to have to get a different phone just cause the charger port fucked up :)

Planned obsolescence

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